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Black Swan Inn Berkshires, an Ascend Collection Hotel

Traveller (221)
Room & Suite (71)
Dining (30)
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435 Laurel St, Lee, MA 01238-9510 See on map
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star accommodation
Sep. 30Oct. 1
1 room, 2 adults, 0 children
Standard Room
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Reviews (608)
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All reviewsindian restaurantbreakfast roomlakeside roomlake viewon site restaurantpontoon boatfront desk staffsmall lakeyogurthard boiled eggsadirondack chairslaurel lakeno elevatorpleasant staycomplimentary breakfastnice roomsecond floor
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1 - 5 of 592 reviews
Reviewed 1 week ago via mobile

We had a wonderful two night stay. Set on a lake (be sure to ask for a lake view room) in an extremely convenient location, the Black Swan had much to offer. The staff was very accommodating. Refrigerator was in the room, continental breakfast buffet...More

Thank 79ACROSS
Reviewed 2 weeks ago

This is a superbly maintained hotel with a killer view of the lake. The rooms are clean, comfortable even if they are a tad bit small. My one complaint: no place to hang a sportcoat and pants. Lots of drawer space, amply sized bathroom, "sleeping...More

Thank Steven K
Response from Carrie K, Front Office Manager at Black Swan Inn Berkshires, an Ascend Collection HotelResponded 1 week ago

Steven- We would like to thank you for taking the time to leave a review on Trip Advisor regarding your recent stay at the Black Swan Inn. Your review was so thoughtfully written and we are all very appreciative. Regarding the place to hang your...More

Reviewed 2 weeks ago via mobile

This was an overnight stay to that area. Upon arriving, there was a strong chlorine bleach smell in the hallway. Our room was immaculate and well appointed with a gorgeous view of the lake! There were a couple of boats to rent right on the...More

Thank SueDick
Reviewed 3 weeks ago

The room was very nice with comfortable beds, our room had a balcony overlooking one end of the lake. The only thing I would change is maybe some privacy screens between balconies as it was awkward to sit out there with your neighbors in the...More

Thank Michelle Y
Response from Carrie K, Front Office Manager at Black Swan Inn Berkshires, an Ascend Collection HotelResponded 3 weeks ago

Michelle- I would like to take the time to thank you for leaving a review on Trip Advisor for other guests to read. I am happy to hear that you had an enjoyable stay! I hope that you had the chance to pay a visit...More

Reviewed 4 weeks ago via mobile

Upon checking in, I was told my reservation wasn’t found. I showed the gentleman the confirmation who did some research and finally found our reservation. I guess the issue arose because we booked through a third party. We booked a lake view room and were...More

Thank mikeycdizzle
Response from Carrie K, Front Office Manager at Black Swan Inn Berkshires, an Ascend Collection HotelResponded 3 weeks ago

I want to thank you for taking the time to leave a review on Trip Advisor. We do read, and appreciate, each and every comment. I would like to start by apologizing for the mix-up in your reservation, and the disappointment that it led to....More

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Nestled along the shores of beautiful Laurel Lake in the Berkshires, relaxation and luxury await you at the Black Swan Inn. Beautifully furnished guest rooms include all the conveniences you need such as ...More refrigerators and Keurig coffee makers with Starbuck's coffee. Lakeside rooms have private balconies and some feature jetted tubs. This lakeside hotel is convenient to all of the arts, culture, and outdoor activities the Berkshires have to offer. Less
Hotel class
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Golf Course
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Room Service
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$87 - US$260 (Based on Average Rates for a Standard Room)
Also Known As
Quality Inn Lee Hotel Lee
Lee Quality Inn
United States > Massachusetts > Berkshires > Lee
Traveller (221)
Room & Suite (71)
Dining (30)
Pool & Beach (18)
Business Centre & Event Rooms (6)
Family and Play Areas (5)
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Nearby RestaurantsSee all 49 restaurants in Lee
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Nearby AttractionsSee all 19 attractions in Lee
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Questions & Answers
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March 16, 2018|
AnswerShow all 4 answers
Response from CaseyCarnarvon | Reviewed this property |
No breakfast when we stayed last week.
Lisa L
February 2, 2018|
AnswerShow all 4 answers
Response from FandJ1010 | Reviewed this property |
If you google ski areas near Lee MA you'll see there are at least 3 areas within 12-15 miles.
April 20, 2017|
AnswerShow all 3 answers
Response from Daniel D | Reviewed this property |
We stayed at the Black Swan in March, at that time we did not need a reservation for the Mint restaurant, but now I would recommend that you did. As for the boats, I don't know. Suggest you contact the hotel.
Room Tips
"Get a room that looks out over the lake"
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"Ask for a balcony room over looking the lake."
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"We enjoyed the view of the lake and the balcony. Rooms on far end from lobby are much bigger."
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"Make sure you get a lake view, but avoid room 124!"
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