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Hampton Inn & Suites Berkshires-Lenox

Expedia.comUS$134*
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#3 of 16 Hotels in Lenox
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hampton Inn & Suites Berkshires-Lenox
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826 Reviews from our TripAdvisor Community

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Showing 815: English reviews
Start your review of Hampton Inn & Suites Berkshires-Lenox
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North Bergen, New Jersey
Reviewed yesterday NEW

I have stayed in other Hampton Inns and I've got to say that the breakfast was the worst part of the stay. The reason I choose this hotel is because breakfast buffet is included, and up until now it has never disappointed. The eggs were not cooked right, the bread toaster was broken and instead of adding additional toasters, there...

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Helpful?
Thank Diana V
Ogunquit, Maine
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

From the moment you arrive you know this is a special Hampton Inn; set back off the road, quiet, with lake and hill views at rear. The welcome and helpfulness at the front desk is warm and genuine. They even make a follow up call to the Room to check on you when settled in. Everything spotless and fresh looking....

Review collected in partnership with Hampton
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3Thank VirginiaThespian
About Hotel's Favourite Review
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you so much for taking the time to review us. We are so happy to hear that we are "The best Hampton Inn" you have visited. The entire team takes great pride in providing each of our guests the best stay possible and I can't wait to share your kind words with them. Again, thank you!

Mashpee, United States
Reviewed 2 days ago NEW

What more can be said that I haven't said in the review. From A - Z, top to bottom. A1. Clean, comfortable, staff very friendly. Everything about the room...just one beautiful experience. I can't say enough about this remarkable Inn. We'll definitely be back next year!

Review collected in partnership with Hampton
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Helpful?
Thank carolsM4741KD
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you so much carolsM4741KD! It makes us so happy when we hear that we were able to give our guests a wonderful stay. Thanks again. We look forward to seeing you again next year! Take care.

New York City, New York
Reviewed 4 days ago NEW

I stayed for two nights while attending a course at Kripalu, which is about a 20 minute drive away from the hotel. I arrived late at night due to traffic, and the staff were great, very friendly and helpful. I still got cookies, coffee and water. The king room was comfortable and really quiet - despite the hotel being nearly...

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Helpful?
Thank C S
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you so much C S for taking the time to review and recommend us. Your review was a pleasure for me to read and you brought a ray of sunshine into the hotel on this rainy Berkshire morning. Again, thank you. We are looking forward to welcoming you back the next time your travels bring you our way. Take...

Fredericksburg, Virginia
Reviewed 4 days ago NEWvia mobile

Was in Pittsfield for a quick overnight business trip so chose the Hampton Inn in Lenox. Staff was very friendly. Hotel is conveniently located close to many area attractions and restaurants. Complimentary breakfast was in keeping with Other Hampton Inns I've stayed at. Rooms were clean and fairly modern in decor.

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Helpful?
Thank us85na
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you so much for taking the time to share your thoughts about your recent stay with us. We are very pleased to hear that you had a great visit. We hope you can come back and spend a little more time with us next time. Again, thank you.

Omaha, United States
Reviewed 6 days ago NEW

I have stayed at this hotel multiple times for business in Pittsfield, MA and have not been disappointed. Located in Lenox, it is about a 10 minute drive to the GD facility and conveniently located close to a number of excellent local restaurants and attractions. The staff is very friendly. Rooms are clean and well maintained. Complimentary breakfast is typical...

Review collected in partnership with Hampton
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Helpful?
Thank Stephen K
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you Stephen K for taking the time to review us. We love having you here and look forward to welcoming you back again and again. See you soon!

South China, Maine
Reviewed 6 days ago NEW

We arrived at the Hampton Inn at 9:00 PM and were welcomed with a smile. After a long drive, it was a relief to unload and get a good night's sleep before driving 12 hours the next day. The beds were comfortable, the room was clean and the breakfast the next morning was great. Everyone at the front desk was...

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Helpful?
Thank Mary M
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you Mary M! We are so happy to hear that we were able to provide you with a good night's sleep and a great breakfast to help you start your busy day. Congratulations to your son! Again, thank you. We hope to see you back again sometime soon.

Redding, Connecticut, USA
Reviewed 1 week ago

We were not looking for the Ritz, just a clean room and friendly service. We arrived quite late and the night clerk checked us in. He didn't seem to be very well informed and was not very efficient. The room was basic, comfortable and clean. That's what I wanted. The included breakfast was pretty horrible, although the manager was very...

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Helpful?
Thank yecats59
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you yecats59 for taking the time to share your thoughts about your recent stay with us. We are so happy to hear that you found our rooms clean and our staff friendly. Please accept our sincere apologies for any challenges you may have had with checking in and our breakfast. It is only when our guests take the time...

Clinton, New Jersey
Reviewed 1 week ago

Our hiking group-14 people- gathered for a reunion. We were welcomed and accommodated in many ways. The hotel is clean , the beds comfortable, and the extra interest in our activities make us feel right at home.

Review collected in partnership with Hampton
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Helpful?
Thank Ann H
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you Ann H for your kind words and for choosing us for your reunion. When I saw that you all were coming back this year I couldn't help by smile. You are wonderful, interesting guests and we love having you here. Again, thank you. We hope to see you again the next time your paths lead you back to...

Reviewed 1 week ago

We stayed almost a week to be with family for a Granddaughter's wedding. We felt at home surrounded by caring and friendly staff. The room was great, carefully cleaned daily, the breakfast was delicious and varied and the guest cookies were relished. We were very happy for the group rate for wedding guests.

Review collected in partnership with Hampton
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Helpful?
Thank Lynn E
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you Lynn E for taking the time to review us. We are so happy that we were able to share your family celebration with you all. Again, thank you. Please come visit us again the next time you are in the area. Take care!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Hampton Inn & Suites Berkshires-Lenox

Address: 445 Pittsfield Rd, Lenox, MA 01240-2132
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: $177 - $581 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Berkshires-Lenox 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hampton Inn & Suites Berkshires Hotel Lenox
Hampton Inn And Suites Berkshires
Hampton Inn Berkshires
Hampton Inn Lenox
Lenox Hampton Inn
Hotel Style:
#1 Family Hotel in Lenox
#3 Romantic Hotel in Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Berkshires-Lenox staff and other travellers.
9 questions
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Questions? Get answers from Hampton Inn & Suites Berkshires-Lenox staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms seem to be great - if you want a view of the mountains, ask for the odd-numbered rooms at the back of the hotel.”
264cs, 21 May 2017 | Read review
“Second Floor East Side was real quiet”
thomasselling, 16 May 2017 | Read review
“some rooms have a great view of the pond.”
768jimo, 15 May 2017 | Read review
“Top floor facing west for the lake”
Cruise_it_up, 11 May 2017 | Read review
“Odd numbered rooms have views of the Berkshires”
Z9433AImikew, 14 Apr 2017 | Read review
5 of 5
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US$134* /night
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Hampton.comUS$134
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Prices are for 1 room, 2 adults
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