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Hampton Inn & Suites Berkshires-Lenox

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#2 of 14 Hotels in Lenox
Certificate of Excellence
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Hampton Inn & Suites Berkshires-Lenox
Hampton Inn & Suites Berkshires-Lenox
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790 Reviews from our TripAdvisor Community

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Showing 780: English reviews
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Reviewed yesterday NEW

The hotel was just a little farther from out venues than other options. But the cost was 40% less and the hotel was wonderful, clean and offered an included breakfast that something for everyone of the 23 people in our group.

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Helpful?
Thank mariaterej
Bernardston, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 6 January 2017 via mobile

My fiancé and I have been staying here one weekend a month for the last few months in a basic king room. We have been very impressed with the accommodations, cleanliness, reception staff, hotel amenities, and details, on top of the great location. This month he was staying on his own and on his birthday. I called them up and...

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Helpful?
Thank JessicaLarkin
About Hotel's Favourite Review
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you Jessica for taking the time to review and share such kind words with us. I am so happy to hear that we were able to help your fiancé enjoy his day. We love having you both here and we look forward to seeing you again soon. Take care!

Reviewed 2 days ago NEW

We had a wonderful stay at the Hampton Inn in Lenox while skiing at Jiminy Peak. The price we paid was a great value for a holiday week. The hotel, rooms and pool were super clean and tended to. The pool was very clean and brightly lit. They even thought of baby swim diapers in case you forgot them at...

Review collected in partnership with Hampton
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Helpful?
Thank M2680QEkristinas
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you, thank you, thank you. Your kind and thoughtful words made the day of the entire team. After a very busy Holiday Week it is nice to hear that we were able to provide you with a great visit! Thanks again. We look forward to seeing you again next year!

Melrose, Massachusetts
Reviewed 2 days ago NEW

We took our three kids (under 7) to the Hampton Inn and had a great experience. Check in/ check out was a breeze. Lovely breakfast with make your own waffles. Clean, warm pool was not crowded. Only complaint there was the towels were teeny tiny! Rooms were comfy, bathrooms very clean. They really seem to make cleanliness a priority which...

Review collected in partnership with Hampton
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Helpful?
Thank PMedeiros
Alison D, Front desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you PMedeiros for taking the time to review and recommend us. We love to hear our guests comments and suggestions and value their input. Again, thank you. We look forward to welcoming you back again soon. Take care.

NYC
Reviewed 3 days ago NEW

Never any worries about getting a clean comfortable room with comp breakfast, free internet, wight room and pool with a great location. Nothing else to add other than you can't go wrong. It is out favorite place to stay in the Berkshires.

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Helpful?
Thank Hiroko G
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you so much for taking the time to share your thoughts about your visit with us. Remember we love having you here and look forward to your return. Thanks again!

Bedford, Massachusetts
Reviewed 5 days ago NEW

This hotel was impeccable. From the freindly, down to earth staff to the cleanliness of each corner of this hotel . Customer Service was shining at this property in every way. They offer a wonderful breafkast buffet where the staff even goes out of their way to insure guests with allergies are comfortable offering gluten free bread, waffles, lactose free...

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Helpful?
Thank Pearlv16
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you Pearlv16! We love it when our guests take the time to share their thoughts about their stay with us and your kind words will be shared with the entire team. Sylvia and Ana, our breakfast Hosts, go above and beyond to make sure each of our guests are able to start their day off with a great breakfast...

New Rochelle, New York
Reviewed 5 days ago NEW

Perfect place to stay if you are skiing or any other outdoor venue. Many healthy dining options for the entire family. The rooms are clean and spacious. The staff catered to our needs. Family friendly and clean!

Review collected in partnership with Hampton
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Helpful?
Thank shashu1
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you shashu1 for sharing such kind words with us. We are so pleased to see that you had a great visit. We hope you come stay with us again the next time your travels bring you back to the beautiful Berkshires. Thanks again.

Walpole, United States
Reviewed 2 weeks ago

This is a no brainer in the berskshires - unless you are lookIng for a view . Well appointed and comfortable - clean and friendly staff. Place is usually quiet and easy to get some rest. Breakfast area is well stocked and plenty of seating

Review collected in partnership with Hampton
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Helpful?
Thank Scott S
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you Scott S. We loved having you here. Also, if it is a view you are looking for, check out the back side of the building. We have a great view of the pond and beautiful Berkshire Hills. Again, thank you. We hope to see you again real soon. Take care!

bronx
Reviewed 2 weeks ago

It’s a truly wonderful thing to know, that after years of wonderful visits a hotel can still make you feel special, and treated as special guests. My husband, Rich and I looked forward to our recent visit to Hampton Inn & Suites Berkshires-Lenox As always over the many years, the staff and the facility, which has been beautifully renovated, met...

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Helpful?
Thank robertmann
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

What a wonderful way to start my day!! Your thoughtful and kind words certainly brought a smile to my face this morning and I am sure it will do the same for the rest of the team when I share this with them. We truly love having you here and always are looking forward to your return. Again, thank you....

West Hempstead, New York
Reviewed 3 weeks ago

Well, I was awarded "Guest of the Stay," and got a little goodie bag and my own parking spot :) Stayed overnight for two nights to ski at Jiminy Peak (35 minutes away). It's a Hampton Inn, it's what you'd expect. Very pleasant staff, clean room, quiet. Although we typically stay in full-service and higher-end properties, during ski season, this...

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Helpful?
1Thank momeees
Alison D, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you momeees for taking the time to review us. We are so happy to hear that you enjoyed your visit. Please accept our sincere apologies about the challenge you experienced with the hot water. Our Maintenance Supervisor was made aware of the situation and quickly remedied it. Again, thank you. We are looking forward to seeing you on your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hampton Inn & Suites Berkshires-Lenox

Address: 445 Pittsfield Rd, Lenox, MA 01240
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: $144 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Berkshires-Lenox 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hampton Inn And Suites Berkshires
Hampton Inn & Suites Berkshires Hotel Lenox
Hampton Inn Berkshires
Hampton Inn Lenox
Lenox Hampton Inn
Hotel Style:
#1 Family Hotel in Lenox
#3 Romantic Hotel in Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Berkshires-Lenox staff and other travellers.
8 questions
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Boston, Massachusetts
7 months ago
15 hours ago
Lancaster, PA
Lancaster, PA
6 months ago

See all questions (8)

Questions? Get answers from Hampton Inn & Suites Berkshires-Lenox staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor is best”
 of 5 bubbles Pearlv16, 24 Feb 2017 | Read review
“Top floor to avoid kids jumping up and down.”
 of 5 bubbles momeees, 2 Feb 2017 | Read review
“The hotel is spotless and the buffet breakfast was handled beautifully, especially since there were dozens of youngsters in attendance.”
 of 5 bubbles myrnarock, 17 Jan 2017 | Read review
“This is located in a very quiet area -- off the beaten path. All rooms looked great!”
 of 5 bubbles HotelSnob2003, 7 Dec 2016 | Read review
“clean, quiet, good location”
 of 5 bubbles DimitriT94, 15 Nov 2016 | Read review
5 of 5