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Cranwell Spa & Golf Resort

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Traveller (192)
Room & Suite (84)
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Overview
  • Excellent51%
  • Very good25%
  • Average11%
  • Poor9%
  • Terrible4%
Travellers talk about
“sloane's tavern”(45 reviews)
“quiet room”(34 reviews)
“play golf”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
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Rooms
Sep. 30Oct. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (877)
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868 results
Traveller rating
428
220
97
81
42
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Time of year
LanguageEnglish
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428
220
97
81
42
Show reviews that mention
All reviewssloane's tavernquiet roomplay golfcapitol stepsindoor poolbeautiful resortsteam roomdriving rangedifferent buildingscarriage housethe cottagesfitness centerthe main dining roomno elevatorgirls weekendmusic roomfine dining
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1 - 5 of 868 reviews
Reviewed 3 weeks ago

The grounds and hotel are very nice. Cleanliness is top notch. Front desk staff are welcoming and accommodating. The restaurant was a disappointment..not for the food which was excellent..However the wait staff does not live up to minimum expectations. mains not served at the same...More

Thank Robalo98
Hotel's Favourite
Reviewed June 18, 2018

Outstanding visit to this historic property. Huge room with motorized skylight, Keurig coffee maker, huge bath, comfortable king bed, 2 TV's, and views to die for from our 3rd floor windows. No elevator was a minor inconvenience in the old mansion so be sure to...More

1  Thank ogogolby
Response from Deanna M, Director of Sales at Cranwell Spa & Golf ResortResponded July 5, 2018

Dear ogogolby, We can't thank you enough for your gracious and kind review! The Mansion is a special place that exudes history and charm, made all the more popular with it's large guest rooms, variety of dining options and expansive views from most every terrace...More

Reviewed 3 weeks ago

Our visit to Cranwell was to celebrate a birthday (with golf) in style, and it was all we hoped it would be. We arrived on a Sunday afternoon, golfed on Monday, and left on Tuesday so we had time to experience a lot of what...More

Thank AnneMarie B
Response from Deanna M, Director of Sales at Cranwell Spa & Golf ResortResponded 3 weeks ago

Dear Annemarie B, We are honored that you chose to celebrate this special day at Cranwell Spa & Golf Resort! The Premium King Suite in the Mansion is one of our favorite rooms for all the reasons you listed - "giant living room with beautiful...More

Reviewed August 14, 2018

I have been visiting The Cranwell for over 20 years, and it just gets better all the time. I have treated my daughter to a birthday visit each August since she turned 16. This past weekend, my sister and I celebrate my daughter's 21st with...More

1  Thank jryan359
Response from Deanna M, Director of Sales at Cranwell Spa & Golf ResortResponded 3 weeks ago

Dear jryan359, We are humbled by your gracious review and we thank you for choosing Cranwell Spa & Golf Resort for these milestone events! We look forward to welcoming you back in September! Sincerely, Deanna

Reviewed August 4, 2018

Hotel is very dated. The construction had nothing to do with my rating. For $500/night, I expected exceptional service. We stayed in the mansion. Not sure it was worth $200/night. We didn't get to take advantage of the golf or spa, so the rating is...More

2  Thank cub74
Response from Deanna M, Director of Sales at Cranwell Spa & Golf ResortResponded 3 weeks ago

Dear cub74, Thank you for your valuable feedback. Customer service is our #1 goal and I am sorry we came up short with your visit. I would like to invite you to contact me so we can discuss this in further detail. Please call our...More

View more reviews
About
Description
Perched high on a hilltop in Lenox, MA, Cranwell Resort, Spa and Golf Club offers spectacular views for every season. Enjoy one of the largest spas in the Northeast along with elegant accommodations, fine ...More dining, outstanding amenities and exceptional service. Whether your visit is for a weekend getaway, business meeting or stylish wedding or event, Cranwell Resort, Spa and Golf Club offers the ultimate resort experience on 380-acres snuggled in the heart of the Berkshires. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Outdoor pool
Tennis Court
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
114
Price range
US$190 - US$504 (Based on Average Rates for a Standard Room)
Formerly known as
Cranwell Resort, Spa & Golf Club
Also Known As
Cranwell Resort, Spa And Golf Club
,
Cranwell Resort, Spa & Golf Club Hotel Lenox
,
Cranwell Hotel Lenox
,
Cranwell Resort Lenox
,
Cranwell Resort Anbd Spa Lenox
Location
United States > Massachusetts > Berkshires > Lenox
Photos
Traveller (192)
Room & Suite (84)
Dining (31)
Pool & Beach (6)
Business Centre & Event Rooms (5)
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Questions & Answers
Ask a question
MissinPitts
January 16, 2018|
AnswerShow all 6 answers
Response from 718tara | Reviewed this property |
I stayed in early December and they had some tarps/screening up around the mansion so it looked like some renovation had been started but it didn't affect the mansion at all. I barely noticed it although once i did, it... More
0
Votes
Somerset
April 13, 2017|
AnswerShow all 4 answers
Response from Deanna M | Property representative |
Hello and thank you for your interest in Cranwell Spa & Golf Resort! Three of our 5 guestroom buildings connect to the Spa/Pool/Fitness. Breakfast is served in the Mansion. The Mansion does not connect to the spa, but it... More
0
Votes
CarrieWanderer
February 25, 2017|
AnswerShow all 4 answers
Response from Sandie P | Property representative |
The hot tub and sauna area are separated and they are located in the Men's and Women's locker room where you receive a locker, robe and slippers for your relaxation. The rest of the spa is co-ed and guests love the spa... More
0
Votes
Room Tips
"mansion walls are thin, as it is an old building"
Read review
"The suite rooms are very large and spacious"
Read review
"If you stay in the mansion, request a view of the golf course, not the front or side of the building."
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"Just be sure if you have preselected a room to confirm that the room you chose is the one you get!"
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