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Cranwell Spa & Golf Resort

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#6 of 14 Hotels in Lenox
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Cranwell Spa & Golf Resort
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752 Reviews from our TripAdvisor Community

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Showing 743: English reviews
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Sydney, Australia
Reviewed 4 days ago NEW

I was part of an Insight Vacations Spectacular Fall Foliage Tour in October, 2016, which had a night at Cranwell Spa and Golf Resort in Lennox, MA. What a charming and unique place to stay! It has a definite old world feel about it and reminded me of places I have stayed at in England. The staff were lovely and...

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Helpful?
Thank TravelFriend22
Boston, Massachusetts, United States
Reviewed 2 weeks ago

Mansion building has defining history & character for the resort. Although farther from the spa and pool the resort will shuttle guests in cold weather, very responsive at least in off-season. Quality of dining was a surprise - Mansion has main dining rooms but even after a few meals in the Music Room & Bar (not the formal restaurant) food...

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Thank Eric H
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Eric H, Thank you for the 5 star review and detailed praise of your recent stay at Cranwell Spa & Golf Resort! We recently changed our Music Room & Bar menu and the feedback has been fantastic - thanks to our chef and his team! There are many buildings with history and character at the resort, but the Mansion...

Rockville Centre, New York
Reviewed 2 weeks ago

We decided to get away for a weekend. The Cranwell has big, huge property and history. I decided to get coffee at their cafe " Sloans". It was cold inside, the bartender had her coat on serving drinks, the coffee was cold, tasted like cold water. OK. No Big deal. We had asked for a room connecting to the Spa,...

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1Thank Marvin B
Belchertown, Massachusetts
Reviewed 3 weeks ago

So disappointed! My husband taken me here for Valentines Day in 2016, for a weekend with my daughters and sister we wanted to spend our time in luxury and a spa! I was confident in this choice! Spa was a disaster, they rushed us through, food at the restaurant was horrible and took nearly 2 hours to be brought to...

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1Thank Amy K
Framingham, Massachusetts
Reviewed 3 weeks ago

resrvations made so I tried to upgrade rooms told no problem no charge called back says costs would double - told sloane's is place for lunch go there and no heat - Other problems not enough space bad

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1Thank ed b
Reviewed 3 weeks ago via mobile

Every year my husband and I go to Cranwell Inn and spa in February for a weekend getaway. We are going on 8 years and love the place. The staff are excellent and accommodating. We wanted for nothing. Room was clean, updated and comfortable. Place never disappoints.

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Thank momofRJ
Reviewed 3 weeks ago

Cranwell was a fantastic find for us. We were just looking for a place to stay one night while in the area and what a great surprise this was. We stayed in the carriage house. Our room was beautifully renovated, large, and super clean. We had a phenomenal dinner at Brava in the town of Lenox. We then booked massages...

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1Thank Hunterdog66
New York
Reviewed 4 weeks ago via mobile

We had an event here recently and the staff and accommodations were very good. Such a beautiful building. The only negative was it was a bit cold in our room. Couldn't get it to warm up. It was beautiful as we stayed in the castle! The food was good for the two breakfast, two lunches and one dinner. The rumor...

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Thank Tileman1213
Stony Point, New York
Reviewed 4 weeks ago

My husband and I booked a room in the Mansion for a weekend get-a-way. We were looking forward to a relaxing a weekend. We had dinner in the Mansion. Food and service was great. We had a couples massage - also great(but unfortunately the spa does not have a co-ed waiting room - did not enjoy being apart while waiting...

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Thank doreenchizmadia
Northbridge, Massachusetts
Reviewed 12 February 2017 via mobile

You can't go wrong when booking this getaway package, especially for 4 people. You get the room, $130 spa credit, and $25 restaurant credit. The spa services are top notch, and this year we even got a complimentary bottle of wine by the fireplace! It's a yearly birthday tradition for me & my 3 girlfriends!

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Thank Sarah V
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Sarah V, Happy birthday and thank you so much for choosing to spend your special day with us! The Spa Package is one of the most popular among our many great offers. Your kind words about your spa experience are greatly appreciated and I will be sure to pass them on. The Spa at Cranwell has been voted one...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Perched high on a hilltop in Lenox, MA, Cranwell Resort, Spa and Golf Club offers spectacular views for every season. Enjoy one of the largest spas in the Northeast along with elegant accommodations, fine dining, outstanding amenities and exceptional service. Whether your visit is for a weekend getaway, business meeting or stylish wedding or event, Cranwell Resort, Spa and Golf Club offers the ultimate resort experience on 380-acres snuggled in the heart of the Berkshires. ... more   less 

Additional Information about Cranwell Spa & Golf Resort

Address: 55 Lee Rd, Lenox, MA 01240-2703 (Formerly Cranwell Resort, Spa & Golf Club)
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: $221 - $720 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cranwell Spa & Golf Resort 3.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Cranwell Resort, Spa & Golf Club Hotel Lenox
Cranwell Resort, Spa And Golf Club
Cranwell Hotel Lenox
Cranwell Resort Lenox
Cranwell Resort Anbd Spa Lenox
Hotel Style:
#1 Green Hotel in Lenox
#5 Romantic Hotel in Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Cranwell Spa & Golf Resort staff and other travellers.
7 questions
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Questions? Get answers from Cranwell Spa & Golf Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try calling Directly to facility”
 of 5 bubbles 333marvinb, 10 Mar 2017 | Read review
“many buildings so no answer”
 of 5 bubbles edb41, 6 Mar 2017 | Read review
“Carriage house was very nice”
 of 5 bubbles Hunterdog66, 4 Mar 2017 | Read review
“If traveling without kids, stay in the Mansion”
 of 5 bubbles doreenchizmadia, 26 Feb 2017 | Read review
“choose the mansion building.”
  • impossible to plug hairdryer in the bathroom
  • 80s taps.
  • room service pieces of scrappy paper
  • completely outdated.
  • beautiful. such great taste
  • absolutely digusting
  • hideous chain lamp. that didn't work.
 of 5 bubbles tonykingnyc, 29 Jan 2017 | Read review
5 of 5