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Cranwell Spa & Golf Resort

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#6 of 14 Hotels in Lenox
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Cranwell Spa & Golf Resort
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754 Reviews from our TripAdvisor Community

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There are newer reviews for Cranwell Spa & Golf Resort
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Showing 745: English reviews
Massachusetts
Reviewed 15 September 2013

We stayed at the Cranwell resort for a couple of days following our son's wedding. It was a time to relax and recharge after a whirlwind weekend with friends and family. Cranwell is gorgeous, the golfcourse is beautiful (tho we didn't play golf) and the rooms are lovely. We stayed in the lowest price room and it was extremely comfortable....

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Thank MAtravelbug
Boston
Reviewed 12 September 2013

Cranwell is a great place to stay and relax. The staff is extremely friendly and helpful. The resort is well maintained and all of the facilities are very clean. We have already made reservations for our next stay.

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Thank Tom K
Scottsdale, Arizona
Reviewed 28 August 2013

We have stayed at several places in the Berkshires. We have decided that Cranwell is our favorite. The grounds are lush and well maintained. The location is close to many sights. We enjoyed breakfast in the mansion.......the selection was unlimited with everything you could imagine. Our room in Olmstead was roomy and very comfortable.

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1Thank believe2
Norma_Probst, Public Relations Manager at Cranwell Spa & Golf Resort, responded to this review

Given that you are a return visitor to the area, we are so pleased to learn that Cranwell is your new favorite place to stay in the Berkshires. Looking forward to your next visit.

Bayside, New York
Reviewed 26 August 2013

Very well kept grounds with a great spa/workout space. The staff was very helpful and courteous. The resort is in a good location for Tangelwood, Jacobs Pillow, and the surrounding area. My wife loved the architecture of the Mansion and some of the buildings. The cottage rooms were a good size, comfortable and had a small kitchen, which is convenient....

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Thank Daniel B
Norma_Probst, Public Relations Manager at Cranwell Spa & Golf Resort, responded to this review

Thank you for your insightful review of our resort. Our staff was delighted with your positive remarks about your experience here. We hope to see you again soon.

New York City, New York
Reviewed 18 August 2013

Poor description of accommodations. We had a huge flight of steps and were not told when we made reservation that some rooms do not have an elevator, we needed to know as I have difficulty walking steps. They were not helpful in rectifying the problem.. Shower walls had mold, room not made up one of our days. Food is mediocre....

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3Thank Carolyn P
Norma_Probst, Public Relations Manager at Cranwell Spa & Golf Resort, responded to this review

Thank you for taking time to post your feedback. We apologize for the confusion surrounding your room accommodations and will take special care with future room assignments.

Portland, Oregon
Reviewed 14 August 2013

Staying at the Cranwell is a unique experience, as it has a tremendous amount of history and unique architecture. The golf courses are well kept and the spa is seems to be a large draw for many guests. We has breakfast, the buffet, and it was a good value.

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1Thank scott f
Boston, Massachusetts
Reviewed 12 August 2013

There is a lot to like about Cranwell. It is conveniently located and the main house is quite pretty. The cottage rooms are generously sized and the indoor pool is awesome (and huge). On the negative side, the whole place is a bit too developed; with all the cottages on top of each other, the resort can give off a...

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1Thank Person3557
new york
Reviewed 11 August 2013 via mobile

We had a wonderful experience! Rooms were spacious and so comfortable. People were very friendly. Facilities were great and the place is very pretty. Of note, Sandy, a manager in reservations was so helpful and friendly and was a great prelude of things to come.

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1Thank daveyhaeesh
Reviewed 7 August 2013

My wife and I first visited CRANWELL July 2012 as we attended several performances at Tanglewood. Awesome experience that encouraged me to come back this year (2-6 August). Everything in 2012 was great but on our return visit it became quickly apparent that something was amiss. The CRANWELL brand soaps, shampoo, conditioner, and lotions had have been replaced by some...

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2Thank Rich T
Carl P, General Manager at Cranwell Spa & Golf Resort, responded to this review

So glad to have you back with us and that you found the staff to be exceptional throughout the property. The concern with the one staff person would certainly standout among all the others. I'm sorry that you missed the in room soaps of the past but the upgrade was to have a product with fewer unnecessary chemical additives, making...

Bulverde, Texas, United States
Reviewed 5 August 2013

My husband and I stayed here two nights. The room was in the Carriage House and it was huge. It would be perfect for a family. The grounds were immaculate and everyone was friendly and helpful. We ate at Sloane's Tavern and the Lounge and enjoyed both immensely. We received a free paper every day and loved the Keurig in...

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Thank Andrea S

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Perched high on a hilltop in Lenox, MA, Cranwell Resort, Spa and Golf Club offers spectacular views for every season. Enjoy one of the largest spas in the Northeast along with elegant accommodations, fine dining, outstanding amenities and exceptional service. Whether your visit is for a weekend getaway, business meeting or stylish wedding or event, Cranwell Resort, Spa and Golf Club offers the ultimate resort experience on 380-acres snuggled in the heart of the Berkshires. ... more   less 

Additional Information about Cranwell Spa & Golf Resort

Address: 55 Lee Rd, Lenox, MA 01240-2703 (Formerly Cranwell Resort, Spa & Golf Club)
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: $234 - $713 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cranwell Spa & Golf Resort 3.5*
Number of rooms: 114
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Also Known As:
Cranwell Resort, Spa & Golf Club Hotel Lenox
Cranwell Resort, Spa And Golf Club
Cranwell Hotel Lenox
Cranwell Resort Lenox
Cranwell Resort Anbd Spa Lenox
Hotel Style:
#1 Green Hotel in Lenox
#5 Romantic Hotel in Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Cranwell Spa & Golf Resort staff and other travellers.
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Questions? Get answers from Cranwell Spa & Golf Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The cottage is great”
861michaelw861, 20 Apr 2017 | Read review
“If you go during the cold season, select a building that has either a tunnel or covered walk-way to the spa building.”
kchalkin, 12 Apr 2017 | Read review
“Try calling Directly to facility”
333marvinb, 10 Mar 2017 | Read review
“many buildings so no answer”
edb41, 6 Mar 2017 | Read review
“Carriage house was very nice”
Hunterdog66, 4 Mar 2017 | Read review
5 of 5