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Howard Johnson Express Inn - Lenox

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Howard Johnson Express Inn - Lenox
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349 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Start your review of Howard Johnson Express Inn - Lenox
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Granville, New York
Reviewed 1 week ago

Positives: Good location, ample free parking. Negatives: very stale body odor smell in room, rugs old and stinky, room decor outdated, breakfast disappointing, limited tv channels available, poor insulation from noises both inside & outside the hotel, the heating unit cycled on&off every 64 seconds literally all night long making it very difficult to sleep. Not likely to stay here...

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Helpful?
Thank bjv518
King of Prussia, Pennsylvania
Reviewed 3 weeks ago

It a nice motel that is clean and comfortable in a nice area. Not brand new, but your not paying for that. It also not a luxury hotel, but your not paying for that either.

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Thank O473ULthomasm
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

Dear O473ULthomasm, Thank you very much for taking time to review our hotel. I very much appreciate your positive comments about the hotel amenities as well as the friendliness and professionalism of our staff. We are all looking forward to serving you in the future.

Yorktown Heights, New York
Reviewed 3 weeks ago

Review collected in partnership with Howard Johnson
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Thank Alena K
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

Milton, Massachusetts
Reviewed 3 weeks ago

Review collected in partnership with Howard Johnson
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Thank heatherbC2192FP
WynGuestRelation, Front Office Manager at Howard Johnson Express Inn - Lenox, responded to this review

Hartford, Connecticut
Reviewed 4 weeks ago

Decent value, room was Ok. Hot tub controls didn't work right away, bed sagged in the middle, and the top comforter sheet looked like it hadn't been washed in weeks.

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Helpful?
Thank ndoggm749
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

Dear ndoggm749, Thank you for your response in regards to your recent hotel stay with us. We apologize we left you disappointed during your time with us. I can assure you we take your comments seriously and will use them to improve our service in the future. When you are next in the Berkshire Region I urge you to stay...

Newburyport, Massachusetts
Reviewed 27 January 2017

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Thank Carolyn B
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

Torrington, Connecticut
Reviewed 10 January 2017

We checked in, got the key, walked into a frigid (had to be 45degrees in there), dark room. We immediately turned on the very noisy heater and 2 hrs later is was warm enough to take our coats off. All the lamps were unplugge as well as the alarm clock. Didn't they know we were coming? Think they did. We...

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Thank richardrW9530BZ
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I happy to hear you enjoyed certain aspects of your experience but am equally disappointed that we did not meet all of your expectations.Thank you for pointing out those deficiencies. Again I apologize!!! I do hope you will give the Howard...

Waltham
Reviewed 29 December 2016

Good rooms, reasonable price. I stay here periodically to visit family. The rooms have been updated and they are very nice.

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Thank Paula B
WynGuestRelation, Public Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

Dear Paula B, Thank you for your review on our property. We appreciate your comments on the friendly staff and mentioning all of our hotel amenities.

long island, new york
Reviewed 8 November 2016

I have stayed at this Howard Johnson Express Inn a number of times in the past couple of years. This hotel continues to be a good choice for a budget hotel. The property is clean, rooms are large with comfortable bedding, clean bathroom with plenty of hot running water. The rooms also contains flat screen t.v., micro/fridge , writing desk...

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Thank amishboy
King of Prussia, Pennsylvania
Reviewed 8 November 2016

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Thank O473ULthomasm

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Howard Johnson Lenox features Suite Rooms, Jacuzzi Suites, 2 Queen Bed Room, 1 King Bed Wheelchair accessible room, 1 Queen Bed Room, Two Double Bed room, 1 King Bed Room, Non Smoking and Smoking Rooms. Hotel Amenities are Outdoor Pool, Free Breakfast, Free High Speed wireless internet, Free Parking, Truck/Bus Parking, Cable with HBO. Every room has air condition, High Speed wireless Internet, Microwave, Fridge, Coffee Maker, Hairdryer, Iron and Ironing Board. Extra amenities includes ice machines, Extra bed ($10.00), Crib ( $ 10.00), safe deposit box ($ 1.50), local phone, AM/FM radios/ Alarm Clocks. Hotel is minutes away from Mass Pike (Exit-2) and conveniently located on Routes 20 & 7 in Lenox, Massachusetts. Visit nearby museums, theaters, ski areas (Jiminy Peak & Brodie Mountain), cross-country skiing, shopping stores, scenic bike routes, mountain biking trails and hiking trails (including Appalachian Trail & Taconic ) while staying at Howard Johnson Express Inn Hotels in Lenox MA. Tanglewood is only 5.6 miles from this Howard Johnson. ... more   less 

Additional Information about Howard Johnson Express Inn - Lenox

Address: 462 Pittsfield Rd, Lenox, MA 01240-2902
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: $80 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Express Inn - Lenox 2*
Number of rooms: 44
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Also Known As:
Howard Johnson Express Hotel Lenox
Lenox Howard Johnson
Howard Johnson Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Howard Johnson Express Inn - Lenox staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smell it first!”
 of 5 bubbles sc727, 20 Jul 2016 | Read review
“All ok. Set back from Pittsfield Rd enough so no traffic noise.”
 of 5 bubbles eitravel76, 28 Jun 2016 | Read review
“Seniors should ask for a ground floor room when reserving. It's a hike to reach the second floor rooms.”
 of 5 bubbles Beverly69, 26 Oct 2015 | Read review
“I have no complaints & the price was right.”
 of 5 bubbles carmencL5822JC, 23 Sep 2015 | Read review
“no bad rooms. obviously first floor is more convenient”
 of 5 bubbles 616rogerc, 15 Jul 2015 | Read review
5 of 5