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DoubleTree by Hilton Hotel Leominster

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DoubleTree by Hilton Hotel Leominster
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563 Reviews from our TripAdvisor Community

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Showing 557: English reviews
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Medford, Massachusetts
Reviewed yesterday NEW

We were on a family ski trip and the advertising on the webpage clearly showed a hot tub which does not exist. Then we got checked into a room with no heater while it was 20° outside. Then on inspection we found the plug for the heater was charged and blackened and was an extreme fire hazard which we reported...

Review collected in partnership with DoubleTree by Hilton
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Thank 92bretta
Tewksbury, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 18 October 2016

The Doubletree was very efficient with reservations, check in and check out. Staff was very professional, rooms clean and neat. I was pleased to see that a room service tray was taken away within 20 minutes of our passing it. There is a small indoor pool as well as a fitness center. The only negative comment was about the breakfast...

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1Thank islandtina
About Hotel's Favourite Review
Suzanne F, General Manager at DoubleTree by Hilton Hotel Leominster, responded to this review

Dear islandtina, Thank you for taking the time to respond on TripAdvisor. We appreciate your positive feedback in regards to this stay with us. Your candid comments in regards to the buffet offered is the subject of a discussion with our F&B team to determine how we can further enhance the offerings. We hope your travels find you back in...

Dudley, Massachusetts
Reviewed 6 days ago NEW

The hotel was just ok. Not worth the price. The pool was freezing with no clean towels. I had to call the front desk 3 times for clean towels to be brought down to the pool which took them almost an hour. The pool was murky in the deep end. There was no hot tub. This hotel was not very...

Review collected in partnership with DoubleTree by Hilton
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Thank Q823VNrebeccas
Orlando, Florida
Reviewed 6 days ago NEW

Stayed at the Doubletree Leominster for a wedding. The room was very clean and the hotel was welcoming. Enjoyed the use of a private room after the wedding for snacks and drinks. The DoubleTree cookie was delicious as usual. My only complaint is the New England weather!

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Thank Woofer196
Raleigh, United States
Reviewed 1 week ago

Great location, Excellent staff, Good food I enjoyed my stay at the double tree hotel in Leominster. The Wachusett Ski resort is a short 15 min drive up the road. It's a nice local ski resort. Very convenient

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Thank 615stevev
Portland, Maine
Reviewed 1 week ago

Wonderful experience at this Doubletree. Clean, quiet rooms. Nice pool and exercise room. Real fast was good. Easy checkin and checkout. Helpful staff. Beautiful lobby. I plan to stay there again when in the area for business.

Review collected in partnership with DoubleTree by Hilton
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Thank Linda S
San Diego, United States
Reviewed 2 weeks ago

Please talk to the attendant and fix her snooty attitude. Other than that, excellent hotel with great accommodations, great hotel personnel, excellent hotel food. I hope all DoubleTree Hotels have this great environment and hospitable service.

Review collected in partnership with DoubleTree by Hilton
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Thank phillipe20
Philadelphia
Reviewed 2 weeks ago

We first arrived to find ladybugs in the room. We reported the problem someone came and caught bugs in a cup. We went about our vacation went around town. Came back changed into her swim clothes three children one baby and myself went down to the pool it was quite nice good atmosphere. Arrived in the room got ready for...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 846mandif
Suzanne F, General Manager at DoubleTree by Hilton Hotel Leominster, responded to this review

Dear 846mandif, Thank you for taking the time to post your comments on TripAdvisor. We appreciate your candid remarks and apologize that we did not meet your expectations for this stay with us. The issues you experienced were not indicative of the hotel experience we provide and I was happy to see our team took the steps to resolve the...

Minneapolis, United States
Reviewed 2 weeks ago

This hotel is clean, has high end furnishings, the staff is friendly and the complimentary breakfast selection is superb. I would come back here anytime I am traveling to this area for business or pleasure.

Review collected in partnership with DoubleTree by Hilton
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Thank 930caseye
Leeds, United Kingdom
Reviewed 2 weeks ago

I was overcharged on my bill as staff had added a service charge which I did not sign for. I was told that the hotel did not keep the receipt which was signed so I obviously had no proof of what I had actually signed for. Luckily I had read a review on the website which stated that you should...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Claire R
Suzanne F, General Manager at DoubleTree by Hilton Hotel Leominster, responded to this review

Dear Claire R, Thank you for taking the time to share your comments on TripAdvisor. I apologize that we did not get it right for you during this stay with us. We would like to research your concerns further but will need more information to do so. If you would be so kind as to get in touch with me...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located in the heart of north central Massachusetts, the DoubleTree by Hilton Hotel Leominster features 188 guest rooms and over 14,000 square feet of event space. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Leominster

Address: 99 Erdman Way, Leominster, MA 01453-1805 (Formerly Four Points by Sheraton Leominster)
Region: United States > Massachusetts > Leominster
Price Range: $172 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Leominster 3*
Number of rooms: 187
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Travelocity, Booking.com and Priceline so you can book your DoubleTree by Hilton Hotel Leominster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton Leominster
Four Points By Sheraton Leominster Hotel Leominster
Four Points Leominster
Sheraton Leominster
Leominster Four Points
Leominster Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Leominster staff and other travellers.
6 questions
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Boston, Massachusetts
8 months ago
Jackson, New Jersey
over a year ago
Boston, Massachusetts

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Questions? Get answers from DoubleTree by Hilton Hotel Leominster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 7th floor. My guess is that all rooms are good rooms at this hotel.”
 of 5 bubbles kentpelton, 4 Feb 2017 | Read review
“Check for weddings ahead of time.”
 of 5 bubbles georgemillerbvmd, 19 Jan 2017 | Read review
“Ask for room with view to the forest.”
 of 5 bubbles 148dmitryf, 11 Jan 2017 | Read review
“Stay away from elevators and ask for a top floor.”
 of 5 bubbles kimberlyw421, 4 Jan 2017 | Read review
“get a room with a high number (ending in 28 or 9, as they are away from elevators and ice machines)”
 of 5 bubbles anab2262016, 31 Dec 2016 | Read review
5 of 5