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All reviews mass pike yogurt western ma pancake maker front desk hot and cold items microwave and mini fridge room was clean easy access breakfast bar hotel is conveniently located needed a place to stay five nights off the highway nice amenities a great stay one night stay
My husband and I stayed for 6 days and it was a great experience. The only reason I gave 4 stars is because somehow on the aisle to my room, there was some smell. Something like garbage or vomit and I smelled it during all...More
I stayed at this hotel for 1 night & had a great stay! The staff that checked me in was really friendly & I was up in my room within minutes of my arrival. My room was huge with 2 soft, comfortable beds. The room...More
1 Thank depechegirl02
Response from hospitalitywithstyle, General Manager at Holiday Inn Express LudlowResponded August 30, 2018
Thank you for taking the time to provide our team with feedback. We're excited you had a pleasant stay and enjoyed the expanded breakfast options Quaker oatmeal, eggs, Chobani yogurts, and turkey sausage and pastries. Thank you for choosing Holiday Inn Express for your stay...More
Hotel staff were pleasant and the hotel was clean and well maintained.
Bed was comfortable but passing traffic at 4 am was a downside.
The food bar was fine with fresh fruit, breads, Cinnabon rolls, pancake maker, choice of two omelets (one with egg whites),...More
The staff was helpful and friendly, the room was clean, and it was a fairly typical Holiday Inn. But, at the buffet breakfast the TV was tuned to a very partisan news station whose views are diametrically opposed to mine. It got my day off...More
Thank Tom P
Response from IHGService, Guest Relations Manager at Holiday Inn Express LudlowResponded 2 weeks ago
Hello Tom P,
Thank you for choosing our hotel for your lodging needs. I am glad to see you have regarded our rooms clean and staff friendly and helpful. On the downside, I am sorry that your stay was not 100% satisfactory due to some...More
It was a horrible experience.. It ruin my entire weekend.. I had schedule this hotel few weeks before the booking. I got to the room and smell like marijuana like they just had smoke there.. it was fully unbearable. They told me that there was...More
1 Thank rafaela D
Response from IHGService, Guest Relations Manager at Holiday Inn Express LudlowResponded 3 weeks ago
Hi rafaela D,
Thank you for taking the time to share your thoughts and experience with our hotel. Being our valued visitor, you have a keen understanding of what real hospitality means.
I am sorry you were disappointed with the smell of the room you...More