We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Royal Plaza Hotel & Trade Center

825 reviews
Save
Traveller (72)
Room & Suite (28)
Dining (9)
Overview
  • Excellent37%
  • Very good25%
  • Average20%
  • Poor10%
  • Terrible8%
Travellers talk about
“trade show”(18 reviews)
“the wait staff”(10 reviews)
“restaurant staff”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Best Western Royal Plaza Hotel & Trade Center
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$119.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Marlborough hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "37401167747c47d29ca7171b533e65bf", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":77558,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32496246],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":119,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"37401167747c47d29ca7171b533e65bf","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":119,"lowestMetaPrice":119,"additionalPartner":false,"highestMetaPriceDisplay":119,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":119,"lowestMetaPrice":119,"highestMetaPriceDisplay":119,"hotelName":"Best Western Royal Plaza Hotel & Trade Center","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjM3NDAxMTY3NzQ3YzQ3ZDI5Y2E3MTcxYjUzM2U2NWJmIiwiQUlLIjoiNjEzYjBiNTNhODBlNDM4ODhjN2JhZDU4NmNjZTMwZmUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "US$119", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32496246":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (825)Write a Review
There are newer reviews for Best Western Royal Plaza Hotel & Trade Center
See the most recent reviews
Filter reviews
813 results
Traveller rating
297
205
161
85
65
Traveller type
Time of year
LanguageEnglish
More languages
297
205
161
85
65
Show reviews that mention
All reviewstrade showthe wait staffrestaurant staffbreakfast buffetfront desk staffrooms were cleannew englandbed was very comfortablegreat experiencebusiness tripconferencejeffwebbbweventfacilityboston
FilterEnglish
Updating list...
111 - 115 of 813 reviews
Reviewed 31 May 2017

The staff was amazing and attentive. They had a wonderful breakfast. Clean and ample parking. Everyone had a smile on their face and was helpful. The restaurant had great food and the staff was fast and efficient. Great location...easy to find.More

Review collected in partnership with Best Western
Thank amygK8525TS
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 2 June 2017

Thank you for sharing your five-star review with us! We are delighted to know our hotel made such a positive impression on you. Our staff really makes the difference at our hotel. Beyond the cleanliness of our rooms, ample amenities, and dining options, the genuine...More

Reviewed 29 May 2017

We were there for a hockey tournament and the first notice we see is NO HOCKEY STICKS OF ANY SIZE. While I understand playing hockey in a hall, or in the lobby, they are 9/10 years old...give them a room to play in!!! Or don't...More

Review collected in partnership with Best Western
Thank KimGrimes
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 30 May 2017

We are sorry to hear your experience at our hotel did not meet your expectations. While we certainly welcome and enjoy our youth hockey tournament guests, we also must take into consideration the experience of our guests who are not here for the event. This...More

Reviewed 25 May 2017

Hotel lobby is very welcoming with easy check in and check out. All amenities available. Restaurant offered S complimentary buffet breakfast with every possibly option . Hotel staff is friendly and helpful. Nice clean quiet hotel away from the city of Boston . Worth the...More

Review collected in partnership with Best Western
1  Thank b1972130
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 26 May 2017

We’re delighted to know you had such a lovely time at our hotel. For those visiting Boston, we offer an affordable and convenient option with so many great amenities, like complimentary breakfast. Our guests love the ability to start off their days with a delicious,...More

Reviewed 24 May 2017

Nice size pool, arcade room for kids, and convenience of the All Star Bar and Grill. Came in on a Friday night for hockey tournament and bar was full, orders were lost, and meals didn't come for over 1 hour and 15 minutes however manager...More

Thank NYYanks1974
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 26 May 2017

Thank you for your feedback about the room décor. We’re always looking for ways to improve and provide our guests an even better experience. We also would like to apologize for the inconvenience in the restaurant. We thank you for being understanding, but we will...More

Reviewed 24 May 2017

Best Western Marlborough is an older hotel, but has lots of amenities, well lighted with a huge parking lot (very good when it snows). Rooms are spacious and beds are very comfortable. Avis and Budget are at the hotel, but you can walk ( via...More

Review collected in partnership with Best Western
1  Thank tracypZ3115PV
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 26 May 2017

Our hotel may not be new, but you’d hardly know! The only thing we take better care of than our property is our guests! We are so pleased you enjoyed your time at our property, and took the time to explore the surrounding areas. Thank...More

View more reviews
PreviousNext
12122232425163
About
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$109 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Marlborough
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Marlborough
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (72)
Room & Suite (28)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Lordthunder
4 January 2017|
AnswerShow all 5 answers
Response from rickskinner60 | Property representative |
When you visited our hotel and asked to sample the blankets before booking, we were happy to oblige. After sampling all of our secondary fleece blankets housekeeping brought for your inspection, I am sorry you chose not to... More
0
Votes
tobyybarra
2 November 2016|
AnswerShow all 4 answers
Response from rickskinner60 | Property representative |
Thanks for the question. You would need Interchange 11A off of the MASS PIKE (Rt. 90). Then just take I-495 North. We look forward to having you stay with us! -Rick
0
Votes
Marcia S
27 March 2015|
AnswerShow all 3 answers
Response from Brian D | Reviewed this property |
I don't think this is the BW you are remembering. When u enter this BW you come into a huge open atrium that is often set up for private events like trade groups.
1
Vote
Room Tips
"Our room was almost at the end of the hall so it was quiet there. I imagine it was noisier by the elevators."
Read review
"I've stayed in various rooms which were all great."
Read review
"Noise was never an issue, there really aren't any "views" to speak of so no matter which side..."
Read review
"Didn't spend the night"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing