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People are nice. Room is clean. But, if you're looking to relax in your room without sitting on the bed or a hard desk chair, you'll be out of luck. I can't remember a hotel I've ever stayed at that didn't have some kind of...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites MarlboroughResponded 3 weeks ago
Your thoughts are important, thanks for choosing to stay with us. It's worrying that our lack of lounge chair has affected your overall experience. I've shared your suggestion with the management for consideration. On a lighter note, I'm glad you found our staff...More
I was here for a conference in the area and had a suite, room 430. The location is excellent, right off of 495 and shops, restaurants, and a Hannafords just up the street. The check-in was efficient and pleasant, and the common areas were clean...More
Was a short business stay to the area. About 55 mins from Logan International airport. Highly recommend Uber as best mode of transport although if you know you way around hire a car.
Hotel is simple to find once off the free-way although turning against...More
Check in was great. Stayed at a suite, decent size room. AC at the living room was terrible, very loud does not work efficiently. TV in the living room losing signal all the time.
Bathroom amenities are terrible and not enough, and only 2 sets...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites MarlboroughResponded September 25, 2018
Thank you for your stay and leaving us feedback.
It is nice to know that you were able to check in with ease. I am also glad that you liked the room, especially the bed and pillows. I am sorry that the condition of...More
Rooms are clean but that's it. The rest of this property is rundown, dated, and filthy with stains, cracks, unravelled carpeting, peeling wallpaper. I suspect some false reviews here because this was not nice, nor enjoyable. Beds are worn out, full size, with springs. Awful....More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites MarlboroughResponded September 16, 2018
Thanks for mentioning our clean rooms! I'm very sorry though that your commendation stopped there. I understand we weren't able to impress you with our breakfast buffet, update of our property, and pool area. This is certainly not the usual here, nor our...More
Bordering on the MetroWest region of the State, the smoke-freeHoliday Inn Hotel and Suites in Marlborough is at the Crossroads of New England in central Massachusetts. Situated on Rt. 495, minutes from Route …More290 and the Mass Pike, Route 90, the hotel is surrounded by industry leaders in the fields of bio-tech, high-tech, finance and defense.We offer 153 well-appointed rooms and 20 spacious two-room suites. Suites feature a kitchenette, dining area, living room, and a king bedroom. Standard rooms include our kings and rooms with 2 double beds. Whether traveling for business or with family, our rooms are designed to fit your needs. Our 2nd and 3rd floor rooms are completely renovated with the rest of our rooms and suites scheduled for completion before summer. Hotel amenities include free parking, fitness center, indoor pool, restaurant, room service, lounge with pool table and big screen TV, on-site laundry, valet, ATM and business center. The hotel is completely smoke-free. Complimentary shuttle service is available to local companies as well as restaurants and shopping within a 5 mile radius. Downtown Boston, home of the Boston Red Sox, Bruins and Celtics and the TD BankNorth Garden, is within 40 minutes. Round trip van service to Logan Airport is available for a fee. Worcester, home of many colleges, the arts, hospitals and the DCU Center, is less than 18 miles away. The New England Sports Center is within 4 miles. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.