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    Holiday Inn Hotel & Suites Marlborough

    265 Lakeside Ave, Marlborough, MA 01752-4503
    +1 877-859-5095
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    2017-12-31 2018-01-01
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    US$93
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    Traveller (32)
    Room & Suite (29)
    Dining (4)
    Overview
    • Excellent36%
    • Very good29%
    • Average17%
    • Poor10%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
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    Rooms
    Dec 31Jan 1
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (221)
    There are newer reviews for Holiday Inn Hotel & Suites Marlborough
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    51 - 55 of 218 reviews

    Reviewed 15 June 2016

    The rooms were ready on time and clean. The food was good in the restaurant. The front staff was very helpful during the whole weekend we were there. There were too many children on our floor so all the children should be on the same...More

    Thank visitor77127
    Response from Jahayra S, General Manager at Holiday Inn Hotel & Suites MarlboroughResponded 17 June 2016

    Thank you for sharing your experience with other travelers on Trip Advisor.com! It is great to hear that you were able to enjoy our menu, and hospitality by our front desk staff. We do prefer and try to accommodate our youth groups on the same...More

    Reviewed 12 June 2016 via mobile

    Was in town for a celebration and choose this location for convince. My room was near an exit door so all night I heard the human traffic going in and out. Room was clean, tv worked and shower was hot! Sadly the bed was like...More

    Thank Bill P
    Response from Jahayra S, General Manager at Holiday Inn Hotel & Suites MarlboroughResponded 14 June 2016

    Hi Bill P, I regret to hear that your stay was not as comfortable as we would have liked it to be. We are in the process of replacing old mattresses with new ones. Hopefully for your future stays you will have a comfortable and...More

    Reviewed 9 June 2016

    We recently hosted our rehearsal dinner here and also used it as the hotel for the wedding guests to stay. The rehearsal dinner - the room, food and servers were all perfect. The front desk staff were very helpful. My 91yr old Mother was with...More

    Thank hjr7
    Response from Jahayra S, General Manager at Holiday Inn Hotel & Suites MarlboroughResponded 11 June 2016

    Congrats on your wedding! We enjoyed having you here, and getting to meet your 91yr old mother. I am thrilled to hear that you felt accommodated and everything worked out well for you. At the Holiday Inn and Suites we strive for excellence and love...More

    Reviewed 8 June 2016 via mobile

    Not up to Holiday Inn standards in my opinion. The front desk staff was pleasant at checkin,but the room was sub standard. The floor had dirt on it like the rug had not been vacuumed. The chair arms were torn and the furniture was worn....More

    Thank Lew L
    Response from Jahayra S, General Manager at Holiday Inn Hotel & Suites MarlboroughResponded 11 June 2016

    Dear Lew L, I regret to hear that we fell short during your stay with us. Your comments will be shared with our management team, and be taken as an opportunity to make further improvements. I would appreciate it if you could get in touch...More

    Reviewed 4 June 2016 via mobile

    Although the staff tried to make things better, we booked over 1 year in advance to stay on the same floor. That did not come close to happening and there were bugs in my bathroom - so gross. They moved my room but it was...More

    1  Thank Melissa S O
    Response from Jahayra S, General Manager at Holiday Inn Hotel & Suites MarlboroughResponded 7 June 2016

    Dear Melissa, Please accept our sincere apology for the issues you experienced particularly with the cleanliness of the room. Rest assured that we will be sharing your comments with our staff and management to help us focus on improving the quality of our facilities and...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Heated pool
    • Indoor pool
    • Bar/Lounge
    Details
    • Price range
    • US$87 - US$161 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 173
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Hotwire, Orbitz, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Holiday Inn Hotel & Suites Marlborough reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Marlborough
    • Also Known As
    • Holiday Inn Hotel And Suites Marlboro ,
    • Holiday Inn Marlborough ,
    • Marlborough Holiday Inn
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    Traveller (32)
    Room & Suite (29)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (15)
    Bathroom (2)
    Business Centre & Event Rooms (2)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Caitlin V
    26 September 2016|
    AnswerShow all 2 answers
    Response from Nicole S | Property representative |
    Hi Caitlin, We do have these items on a first come first serve basis and free of charge. Please let me know should you have any further questions.
    1
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    Room Tips
    "Stay at another hotel!"
    Read review
    "We upgraded to a suite and had plenty of room to relax."
    Read review
    "try another hotel"
    Read review
    "All the rooms are great , the suites give you that added room for a work area."
    Read review
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