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Crowne Plaza Hotel Boston - Natick

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Traveller (66)
Room & Suite (44)
Dining (14)
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Overview
  • Excellent44%
  • Very good30%
  • Average15%
  • Poor6%
  • Terrible5%
Travellers talk about
“the verve”(54 reviews)
“mile radius”(7 reviews)
“logan express”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (574)
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Traveller rating
234
165
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234
165
86
37
32
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All reviewsthe vervemile radiuslogan expresslarge mallpantry restaurantlava lampsexecutive floornatick areafront desk stafftrain stationdirectly across the streetmass pikeshopping and restaurantsshuttle servicefree shuttlebusiness tripnew england
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211 - 215 of 554 reviews
Reviewed May 2, 2015 via mobile

The hotel room was very nice. No complaints at all. It was quiet. Didn't have a housekeeper the next morning banging on the door to clean like most hotels. The customer service was awesome. Plenty of parking. And the location is great. Right near tons...More

Thank brandy06241
Reviewed May 1, 2015

I stayed in this hotel about a year ago and it has changed a lot. The hotel has been updated and is very nice indeed. I has a very late arrival and was welcomed with a suite upgrade which is a very large modern room...More

Thank D0nLucifer
Reviewed April 6, 2015

For our son's wedding we and our guests stayed at this hotel. We decided at the last minute to upgrade to a suite and we were glad we did. The suite was spacious (three sinks!), well organized and well-priced. The beds were amazing. All in...More

1  Thank Naturelover_777983
Response from Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - NatickResponded April 22, 2015

Dear NatureloverToronto, Thank you so much for your great feedback! We were thrilled to be the hotel of choice for your guests for your son's wedding. The beds are very comfortable, our Housekeeping and Guest Services team are all wonderful and we appreciate you recognizing...More

Reviewed March 17, 2015

This hotel is very welcoming with many amenities. They furnish a first come, first served shuttle to any store or restaurant within about a 5 mile radius of the hotel. The rooms are top-notch and the little coffee shop served sandwiches, Starbucks Coffee and ice...More

1  Thank Cathy R
Response from Stephanie C, Front Office Manager at Crowne Plaza Hotel Boston - NatickResponded March 29, 2015

Dear Cathy R, It was a pleasure to welcome you to the hotel for your stay with us! It is great to hear that you had a chance to enjoy our complimentary shuttle and enjoyed the specials we had in our coffee shop during the...More

Reviewed March 15, 2015 via mobile

While everything has room for improvement, this hotel is one that has only improved their brand! I routinely stay at this property for business related travel, and can say that the food is a solid "good", staff is excellent, and rooms are clean & modern....More

Thank Jason G
Response from Stephanie C, Front Office Manager at Crowne Plaza Hotel Boston - NatickResponded March 29, 2015

Dear Jason G, It is wonderful to hear that you’ve enjoyed your stay time and time again. We pleased that we have met your expectations! Thank you so much for your feedback. See you soon! At Your Service, Stephanie Chueng Front Office Manager

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$142 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$142 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (66)
Room & Suite (44)
Dining (14)
Business Centre & Event Rooms (5)
Questions & Answers
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Lindsay813
September 29, 2016|
Answer
Response from 1diva | Reviewed this property |
There is a mini fridge in the room. There is not a microwave .
1
Vote
cris925
April 12, 2016|
AnswerShow all 2 answers
Response from Dan R | Reviewed this property |
Not sure about the pet friendly but it seems they are a pretty clean chain. The rooms were clean.
0
Votes
Bill D
January 20, 2016|
AnswerShow all 3 answers
Response from Susan M | Reviewed this property |
No, there's no pool at the hotel. There's a small gym on the main floor, and the beautiful Natick Mall is across the street if you're into mall walking. But no pool. Sorry.
0
Votes
Room Tips
"away from the highway and Air con units"
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"South side rooms quieter away from the main road. Top floor rooms very spacious. Join IHG and get upgrades..."
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"Not all rooms have a fridge so make sure that you ask for that if you need one."
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"We're on the 1st floor no view but equipped with out door balcony."
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