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Garrison Inn Boutique Hotel

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415 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Reviewed 17 July 2016 via mobile

Very nice stay. Great location and the staff and breakfast were perfect. When you arrive at check in you can expect tea and chocolates to begin your stay. Can't say enough about our stay there. If your planning a trip to Newburyport, start it here. Cant wait to go back!

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1Thank Kevin V
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you so much for your review, and your recommendation to other that they visit up too! I am so happy to learn you had such a pleasant stay here at the Garrison Inn, and we can't wait until your next visit with us!

Reviewed 14 July 2016 via mobile

I stayed here for the weekend with my fiancé. The staff was welcoming from the moment we walked in the door. They even helped recommend dining in the area. Our room was perfectly appointed, roomy and comfortable. We will definitely be returning here.

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Thank Melissa L
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you for taking the time to share your recent experience at the Garrison Inn. I am so pleased to read you had a comfortable stay here and our staff were welcoming and helpful! Please think of us when you next wish to stay in Newburyport. We look forward to the next visit!

McLean, Virginia
Reviewed 25 June 2016

Our stay was from June 10 and 11. The Garrison has all the makings of an exceptional hotel. The lobby/sitting room is cozy and beautifully furnished. The complementary tea, bon bons and petit fours are beautifully laid out. The breakfast menu is exceptional and the breakfast room in very comfortable. The bed was comfortable and well-appointed.. But:the corner room we...

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Thank darnedifino
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you for posting a review of your recent stay at The Garrison Inn. Allow me to apologise for your wait for breakfast, weekends do get very busy and we strive to give our guests the best possible service, I am sorry we fell short on this occasion. Your valued feedback highlighted a number of areas for improvement that I...

Seattle, Washington
Reviewed 16 June 2016

This boutique hotel is comparatively more expensive than other places to stay in the area and touted as luxurious. The rooms, however, and the experiential extras did not feel luxurious in any way. In fact, I found that the management frequently skimped on amenities basic to many 3 star hotels. In reading through the reviews listed here, I understand that...

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1Thank Lizco424
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you for taking the time to post your review of your stay at the Garrison Inn. We welcome your feedback, which is such a valuable source of information for us, regardless of whether it is good or bad, and helps us monitor the service we provide and allows us to check on the need to make necessary changes. I...

Philadelphia
Reviewed 5 June 2016 via mobile

This is a wonderful small hotel in a great location. The staff is very nice and professional. The common areas and rooms are spotless. Our room was huge and the bed very comfortable!! Breakfast is included, delicious and made to order by a lovely gentleman. Tea and treats in the afternoon too!! I would give it 5 stars, except the...

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Thank mei2828
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you so much for taking the time to review your recent stay at The Garrison Inn. We are so pleased that you enjoyed your room at the Inn and the efforts of our staff. We do hope we'll see you again in the future!

Odessa, Florida
Reviewed 24 May 2016

On a recent trip to visit a relative in Newburyport, we found ourselves so enchanted by bot the property and the staff that instead of going home we checked back in for another night. The facility was charming, but had the benefits of modern facilities as well as an atmosphere of New England charm. Make sure you check in with...

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Thank Mike5140
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you so much for your five star review. I am so glad to hear that you enjoyed the hotel so much that you decided to stay another night! That is a really big compliment for us. We hope that you will return to stay with us at the Garrison Inn the next time you are in New England!

Chicago, Illinois
Reviewed 18 May 2016

The Garrison is a wonderful hidden gem of boutique hotels. Fell in love with the setting, beautiful Newburyport, MA. Historical significance and charming New England location only enhanced my stay at this top notch boutique hotel with equally outstanding service and attention to detail (genuine wooden shutters in my suite). If you are planning to be anywhere near Newburyport please...

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1Thank lthenry3
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you so much for your kind words about our hotel. We're so pleased that the location, service and our attention to detail all helped to give you a pleasant stay at the Garrison Inn. We very much appreciate you recommending our hotel for those traveling to Newburyport. We hope you will be able to come back and stay with...

Albany, New York
Reviewed 17 May 2016

The hotel is a very clean, comfortable property. The staff is courteous and prompt. The room was quiet and well appointed. There was a full, made to order, breakfast included with our stay which was great.

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Thank john m
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

First of all, thank you for this review. We really appreciate you taking the time to share your experience here and I am very please to see that you had a comfortable stay and enjoyed our complimentary breakfast. We look forward to welcoming you back to the Garrison Inn if you choose to stay with us in the future.

Reviewed 17 May 2016 via mobile

We absolutely LOVED the Garrison Inn!!! The rooms are spacious and charming. The location couldn't be better. And, the staff is so and inviting! Stu is a TREASURE! His breakfast is spectacular, and off-menu expeditions are welcome! GREAT PEOPLE!!! GREAT HOTEL!!!

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Thank Dondi de Jesus
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you so much for taking the time to post your review of our hotel on TripAdvisor. I am so pleased that you enjoyed so many aspects of your stay. I will be sure to show Stu this review as well he will be thrilled! Thank you so much again and we hope to see you again!

Milwaukee, Wisconsin
Reviewed 11 May 2016 via mobile

We stayed at the Garrison Inn during our recent trip to Newburyport. The check-in time of 4:00 pm is a bit late but it's easy to spend the time exploring Newburyport. Just be careful that you don't overrun your parking time like I did so you won't have to contribute to the Newburyport city coffers, like I did. The Garrison...

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Thank Bob H
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you so much for taking the time you share your perspective on The Garrison Inn. We appreciate all reviews and are so happy that over all you enjoyed your stay, the location, and the breakfast. We hope that you will decide to visit us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
In Downtown Newburyport the historical GARRISON INN Boutique Hotel stands as an icon of modern glamour and timeless elegance, providing an exceptional experience for discerning travelers. As a true luxury boutique hotel, we provide unparalleled amenities and distinguished personal services with a highly focused attention to detail. Set in the heart of Newburyport's historic city center, we are an established, downtown Landmark Hotel known around the world for our rich historic character, impeccable service, and urban sophistication. Come discover the many special touches that set us apart. ... more   less 

Additional Information about Garrison Inn Boutique Hotel

Address: 11 Brown Sq, Newburyport, MA 01950-2513
Region: United States > Massachusetts > Newburyport
Price Range: $295 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garrison Inn Boutique Hotel 3*
Number of rooms: 24
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Also Known As:
Garrison Hotel Boutique
Garrison Inn Newburyport
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Questions & Answers

Here's what travellers have asked, with answers from Garrison Inn Boutique Hotel staff and other travellers.
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Questions? Get answers from Garrison Inn Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a working fireplace! Ask the staff about it and they'll fix it up for you!”
 of 5 bubbles johnadlumsden, 5 Dec 2016 | Read review
“Corner rooms get more light but all the rooms, even studios, were gorgeous. Higher floors have better views.”
 of 5 bubbles boothby2015, 13 Nov 2016 | Read review
“The rooms facing Brown Square.”
 of 5 bubbles nywildlife, 11 Nov 2016 | Read review
“rooms with more than one bed a loft and the bathroom is on the first level. There is a spiral staircase to get to the loft.”
 of 5 bubbles CardyDog, 10 Oct 2016 | Read review
“Some rooms may be more modernized--would ask up front”
 of 5 bubbles 892TerryS, 15 Sep 2016 | Read review
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