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AC/heat unit very noisy.
The accessibility was awuful!! The front automatic double doors face the main street and has 2 "Fire Lane DO NOT PARK anytime" signs. Patrons are forced to park in elongated parking lot and trek their stuff through 2 narrow "side"doors. The...More
Thank li c
Response from Mike H, Manager at Holiday Inn BerkshiresResponded 20 October 2015
Dear li c,
Thank you for taking the time to review your stay stay with us, it is much appreciated.
I believe that there might have been some confusion to the accessibility of our building.
The fire lane signs do not allow parking under our...More
This property is in a great location on Main St in North Adams. It's clean, comfortable and features very large rooms. Our room appeared to have been recently renovated with nice, soft carpet, a refrigerator and large screen TV. We had a 7th floor room...More
We had an 'executive level' room on the top (7th) floor. The room was very big although the bathroom was pretty small, no big deal for us. There was a Keorig coffee maker in the room along with a fridge and microwave and that was...More
Response from IHGCare, Guest Relations Manager at Holiday Inn BerkshiresResponded 5 October 2015
Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodation, and we appreciate your business. It is nice to note of your nice feedback on room size received and regarded our great staff. However,...More
We recently booked rooms for my daughter's wedding here at the Holiday Inn.
Let me say that my review would be excellent except that the on-site restaurant seemed to have difficulty with breakfast for a large number of guests Sunday morning. That is the only...More
Chose location in Northern part of Berkshires and it turned out to be a very good choice. The hotel was comfortable, the location was ideal, the breakfast in the hotel was excellent with the breakfast staff superb. The town of N Adams was interesting and...More