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Quality Inn & Suites

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Quality Inn & Suites
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163 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Reviewed 21 August 2016

This is a really nice hotel.Check in and out was a breeze. The hotel is clean. beds are comfy.The indoor pool temp was perfect. We did have a problem with the wifi. We never called to see if it could be fixed because it was not a big deal to us. We love Northampton and will return to this hotel...

Thank ayreon600
Manchester, Connecticut
Reviewed 4 August 2016 via mobile

We needed a hotel in Amherst and this was the only place available so we had no choice. Our usual hotel in Amherst was booked. The hotel was adequate but just not to our normal standards staff was very friendly and breakfast was available each morning. Breakfast was okay. We stayed in the tower. The room was adequate and quiet.

Thank mechalex
Reviewed 25 July 2016

We decided to stay at Quality Inn & Suite in Northampton based on how close it was to our sight-seeing stops the next day in VT and NH. Arrival was tricky as there was a significant amount of construction on I-91 (The exit NB was closed) and also on Pleasant St. and Conz St. Check in was quick and the...

1Thank Michael P
Sharon, Massachusetts
Reviewed 13 July 2016

My husband and I recently stayed here for a night along with a few other couples for a reunion of friends. I sensed that the staff worked very hard to please the guests of the hotel. The room was very clean and comfortable. The breakfast was adequate. I especially liked the fact that snacks were available in the lobby for...

Thank travelbugsharon1
Hartford, Connecticut
Reviewed 5 July 2016

After running into a problem with booking the room thru a 3rd party-the manager Sean and the 3rd party booking company worked out a solution. We booked a suite with fireplace,but was originally given a regular suite. To our pleasure, the hotel and booking company agreed to give us the suite we paid for. Kudos to Sean and staff for...

Thank Ann L
Aurora, Ohio
Reviewed 7 June 2016

My daughter stayed here in late May and had a pair of expensive shoes stolen from her room. After filing a complaint the manager, Sean, said the hotel cannot take responsibility for lost or stolen items. You are on your own if something is missing. Just so you know. They would not do ANY think in terms of accommodation or...

2Thank Dave M
Reviewed 17 May 2016

We spent three nights at the Northampton Quality Inn & Suites attending my 50th reunion at Smith College. From check-in to check-out, the staff could not have been more pleasant or helpful. We especially want to single out Beth, the breakfast attendant, who very much surprised us by saying she had just started there -- she was fabulously attentive to...

Princeton, New Jersey
Reviewed 16 May 2016

After waiting too long to book a room for a visit for my Smith College reunion, I grabbed one of the last few rooms here and paid top dollar. I was pleasantly surprised by, 1. the size and condition of my room (two comfortable, queen beds, spacious work and sitting area, nice size sink counter, everything clean and working), 2....

1Thank jmcsocial
Richboro, Pennsylvania
Reviewed 8 May 2016

The room was dated, BUT very clean, and everything functioned. The people at the desk were awesome! After a long drive, upon arrival we were met with a smile and an organized check in. Anything I needed they were able to comply. Short drive to Univ of Massachusetts plus close to shopping and restaurants in Northampton.

Thank Lynnsmith20
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to share your experience with us. I am so happy to hear that we were able to make your stay with us a pleasant one. We hope to see you on your next trip to UMASS. Sincerely, Nicole Zavecz Guest Services Manager

Montreal, Canada
Reviewed 6 May 2016

I would love to give this property 5 stars except for one reason which i will elaborate on at the end of this review. The young lady at check in was pleasant,professional and courteous. The gentleman who replaced her (named Fred) was friendly,helpful and an all around nice guy. The kind of person with whom I could have a beer...

Thank John M
Nicole Z, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review us. I would like to take this opportunity to apologize on behalf of our staff for your wake-up call not being executed properly. I completely agree that the wake-up call is a serious mistake on our behalf. I am certainly pleased that you brought this to my attention, as it is something...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites of Northampton, where your comfort is our top priority.The Quality Inn & Suites™ hotel is conveniently located in Northampton's arts and entertainment district. Smith College is less than one mile away, and the University of Massachusetts Amherst (UMass Amherst), Hampshire College and Amherst College are all less than 10 minutes from us. With a short walk to downtown Northampton you will find a wide variety of locally owned and operated restaurants and eclectic shops. Our recently upgraded property offers a wide variety of amenities to please both leisure and business travelers. All registered guests have access to our Indoor Heated Pool, Fitness Center, Business Center, Complimentary Wireless Internet and a delicious Hot Breakfast including Eggs, Sausage, Bacon and Waffles! In addition all of our rooms are equipped with microwave and refrigerators, hair dryers, iron and ironing boards and flat screen televisions. Some of our rooms are also equipped with fireplaces, 2 bathrooms and kitchens. ... more   less 

Additional Information about Quality Inn & Suites

Address: 117 Conz St, Northampton, MA 01060-3883
Region: United States > Massachusetts > Hampshire County > Northampton
Price Range: $111 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Northampton
Quality Inn Northampton
Best Western Northampton
Northampton Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
1 question
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Martha's Vineyard, Massachusetts

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were riding motorcycles so we made sure to have street level rooms so bikes were right by our door”
 of 5 bubbles lnofsagharbor, 13 Oct 2016 | Read review
“top floor is better”
 of 5 bubbles U9487RLannl, 5 Jul 2016 | Read review
“Second floor room may have helped with being quiet.”
 of 5 bubbles jmcsocial, 16 May 2016 | Read review
“Ask for ground level, easier access for luggage to car.”
 of 5 bubbles Lynnsmith20, 8 May 2016 | Read review
“quiet area. Room location not too important”
 of 5 bubbles A5837EGjohnm, 6 May 2016 | Read review
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