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All reviewsroom was cleanitalian restaurant next doorking roomworked finebuffet breakfastwould stay here againlogan airportvery nice staystaff was friendlycookiessausagewafflesbostonhighwaymilesroutelynn
I had to come to Boston for business, and I had two colleagues of mine as well. Check in was a disaster, and the rooms are dated, and in my room there was very little water pressure, and the bed was squeaky and bumpy. For...More
Thank Dayne B
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Boston-PeabodyResponded 11 August 2016
Dear Dayne B,
Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept my sincere...More
We spent 5 days in and around Boston. We just wanted a place to use as a base camp for our travels. If you can time out traffic and don't mind driving this works well. Just don't expect a 5 star hotel. It's dated but...More
Rooms are stained carpets, air conditioner so old the noise will keep you awake at night. staff is very nice, only reason I did not move to another hotel while there. Spiders in room, the list goes on and on!More
Thank Shelley C
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Boston-PeabodyResponded 9 August 2016
Dear Shelley C,
Thank you for taking the time to review our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We appreciate your kind words regarding our staff. However, we...More
Nice greeting on arrival, room was ok, nothing exceptional. Workout area is about the size of a guest room and was 80+ degrees. We asked to turn ac up, someone came to do that but stayed hot. Did not use indoor pool nor ate on...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Boston-PeabodyResponded 28 July 2016
Thank you for staying with us and leaving a review. I am happy to know you appreciate the service during check in. However, I am sorry you found some aspects of our hotel facilities and amenities less than satisfactory. The feedback we receive...More
The Holiday Inn Peabody is clean, comfortable with a nice lobby.
The hotel is dated, shows some signs of age but is generally well kept.
Stayed one night for around $150. A bit pricy considering it excludes breakfast.
The breakfast was mediocre at best. Definitely...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Boston-PeabodyResponded 25 July 2016
Thank you for writing a detailed review of your experience. We're glad you found the hotel clean, comfortable, and the lobby well to your liking. We do apologize if we fell short of your expectations, especially with the food selection and overall condition...More
Response from Carlos A | Property representative |
Thank you for your enquiry. We have a courtesy shuttle that runs in a 4 mile radius. Mostly to the mall, local restaurants and local companies. If you are referring to Haunted Happenings then there is an... More
Thank you for your enquiry. We have a courtesy shuttle that runs in a 4 mile radius. Mostly to the mall, local restaurants and local companies. If you are referring to Haunted Happenings then there is an outside company we partner with that will pick you up and bring you to/and from Salem at a cost that they determine. That service is in October only. We partner with a great taxi service that charges approximately $20 each way. Please feel free to contact us directly to the hotel for further assistance.