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BEST WESTERN PLUS Berkshire Hills Inn & Suites

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BEST WESTERN PLUS Berkshire Hills Inn & Suites
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445 Reviews from our TripAdvisor Community

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Showing 433: English reviews
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Reviewed 2 days ago NEW

We have stayed at this hotel many times over the past four years and are always happy with it. The staff is terrific. The accomodations are clean and comfortable. They continue to improve the breakfast offerings. We will always stay at this Best Western when we visit the Berkshires.

Review collected in partnership with Best Western
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Helpful?
Thank Donnie B
Boston, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Visited with family for skiing; Bousquet a small/local mountain was affordable and very close by. We also went to the outlets and tried some local cuisine. We had a suite with two double beds, sleeper sofa, and a king bed. Having two tv's with the kids was nice. Rooms were clean and well decorated. Bathroom was a minus, super tight,...

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Helpful?
Thank gsanchez_12
About Hotel's Favourite Review
BW_Berkshire, Director of Sales at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Gsanchez_12, We would like to take the time and say we appreciate having you as our guest and the time you took to write such a detailed and generous review. We understand that a family get a way is a very exciting and joyous time and if went well leaves precious and nostalgic feeling in our memories and our...

Reviewed 2 weeks ago

We stayed here for one night because our condo at Jiminy Peak wasn't ready. We arrived late in the evening and had no problem checking in. The rooms were very clean, the breakfast was great with many different options and it was very close to the mountain.

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Helpful?
Thank pmm2010
BW_Berkshire, Director of Sales at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Pmm2010, Thank you so much for the pleasant review, we are very happy to hear that we were able to comfortably accommodate you before starting your day on the ski slopes. We realize that we were not your primary choice for accommodations and would like to thank you for choosing us as an alternative for the 1st night of...

United States
Reviewed 3 weeks ago via mobile

Was there to perform tax return generation and seminary degree studies. Room was quiet, I had to leave early so didn't have time for breakfast. Room clean and staff professional and helpful. Will stay there again in the future.

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Helpful?
Thank revbillfixjr
BW_Berkshire, Director of Sales at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Rev Bill Fix Jr, We appreciate you taking the time to share your feedback concerning your latest accommodations. We are very pleased to hear that you were able to relax and enjoy your stay as well as having the peace and quiet that you needed to get your work done. We regret that you did not get a chance...

Norwalk, CT, United States
Reviewed 3 weeks ago

Best Western Plus was a perfect place for R&R in the Berkshires. Centrally located & extremely helpful staff! Will DEFINITELY be back.........especially loved the full breakfast which was VERY convenient rather than having to go to a restaurant/café down the road.

Review collected in partnership with Best Western
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Thank H4759NProbertd
BW_Berkshire, Director of Sales at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience at our property. We are pleased to hear that everything went so well, thank you for your kind words. Our primary goal and passion is to make sure every guest every time has the best possible experience. We are happy to hear that you will...

Springfield, Virginia
Reviewed 4 weeks ago

We recently stayed here for four days and thoroughly enjoyed our stay. It was crowded due to a school break but by Sunday most people were checking out. The front desk staff, the breakfast staff were very helpful and made sure everything went smoothly. We'll definitely stay there again!!

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Helpful?
Thank Richard H
BW_Berkshire, Director of Sales at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Richard H, We are very please after reading your review that you had such a perfect stay, we appreciate you rating us a 5 on all scales. Thank you very much as well for your understanding of the busy and hectic periods of the holiday weekend at the hotel, our top priority no matter what is giving each and...

Long Island, United States
Reviewed 4 weeks ago

Convenient location to Jiminey Peak, outlets and shopping. A little disappointed that bathroom was a little dirty and I had to clean it. I'm sure if I would have called the front desk they would have sent someone, but I just did it myself. Everything else was good, though. Breakfast is a nice addition and convenient as well.

Review collected in partnership with Best Western
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1Thank jaimed330
BW_Berkshire, Director of Sales at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Jaimed330, Thank you for your review based on your recent stay at our property. We are happy to hear that overall you enjoyed your trip, that the ski area, shopping and dining were all in good location and enjoyable for you. We do on the other hand apologize to you where we fell short, primarily in restroom area of...

Greenwich, Connecticut
Reviewed 10 February 2017

We had a very nice stay at this property. Came with family for skiing. Rooms were very spacious and very clean. The lobby was nicely decorated. The included breakfast was very good. Staff was very friendly and helpful We are actually booked here for the next two weekends and are very glad that is is so nice.

Review collected in partnership with Best Western
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Thank Grandma6Boys
Rocky River, Ohio
Reviewed 8 February 2017

Outstanding in every way. Have to give a big shout -out to Jim at the front desk. Absolutely the nicest, most informed, well-spoken, professional I have ever had the pleasure to meet in any level hotel from coast to coast. The a.m. staff was great as well, but Jim should be recognized for outstanding customer service. Our room was immaculately...

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Helpful?
1Thank RML-OH
Bangor, Pennsylvania
Reviewed 6 February 2017

Recently stayed at this property. Staff was extremely helpful and attentive. Rooms are nothing fancy but very clean and comfortable (the hotel seems very new). Bathrooms are a bit small but for a nice stay and a reasonable rate, that's an acceptable trade-off. Breakfast was excellent!

Review collected in partnership with Best Western
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1Thank J5904TAjohns

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated in July of 2011 this Pittsfield, Massachusetts hotel offers all the amenities guests need for a relaxing visit in the Berkshires. The BEST WESTERN Berkshire Hills Inn & Suites proudly offers 59 spaciously appointed guest rooms each complete with microwave, refrigerator, 37-inch LCD television with HBO® and high-speed Internet access. Guests will wake each morning to a delicious complimentary hot breakfast. This Berkshire hotel's additional amenities include an exercise facility, whirlpool suites and fireplace suites. Business travelers will appreciate the quality meeting facilities as well as our business center. ... more   less 

Additional Information about BEST WESTERN PLUS Berkshire Hills Inn & Suites

Address: 1350 W Housatonic St, Pittsfield, MA 01201-7514 (Formerly BEST WESTERN Berkshire Hills Inn & Suites)
Region: United States > Massachusetts > Berkshires > Pittsfield
Price Range: $115 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Berkshire Hills Inn & Suites 2.5*
Number of rooms: 59
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Also Known As:
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Ramada Pittsfield
Pittsfield Ramada
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Berkshire Hills Inn & Suites staff and other travellers.
8 questions
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Bird in Hand, Pennsylvania
over a year ago
2 months ago
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Scarborough, Maine
9 months ago
Taunton, Massachusetts
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Berkshire Hills Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor rooms facing the rear (not rt. 20) are quieter”
 of 5 bubbles richardhA9039FG, 27 Feb 2017 | Read review
“We were in the third floor, facing the lot”
 of 5 bubbles gsanchez_12, 22 Feb 2017 | Read review
“Top floor rooms are quieter”
  • Suite with king bed
  • Closet
  • Television, Mini-Fridge, and Microwave
  • Sink
  • Room Entrance
  • Bathroom
 of 5 bubbles PogiPinoy, 24 Jan 2017 | Read review
“Ground floor rooms at end of ground floor are good”
 of 5 bubbles C758JImichaelg, 30 Nov 2016 | Read review
“South side rooms have Route 20 traffic noise, quite within limits.”
 of 5 bubbles Keydet72, 18 Nov 2016 | Read review
5 of 5