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BEST WESTERN PLUS Berkshire Hills Inn & Suites

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426 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Berkshire Hills Inn & Suites
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Showing 414: English reviews
Dunbarton, New Hampshire
Reviewed 9 May 2016

We were in PIttsfield with a group of friends who have the same interest in antiques that we do. This hotel was the designated accommodations for the weekend, and it worked very well in that regard. We weren't there very much over the two days, but it met our needs very well when we were.

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Thank thenglund
Worcester, Massachusetts
Reviewed 4 May 2016

a party of 16 ladies on a bowling tourney weekend and we booked here due to location and price, we were pleasantly surprised with the place. Arrived on Sat 4-30 afternoon and front desk staff was nice and helpful. Our room seemed stuffy so I opened window and heard a conversation looking out there is a house less than 15-20...

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Thank LtcdrLindasue
Waltham, Massachusetts
Reviewed 3 May 2016

As a Best Western rewards member and staying at this hotel prior this hotel should be a model for the rest of Best Western's Chain in New England. Clean, comfortable and quiet. Easy access and the staff are happy, dependable and enjoy what they do. I drove an extra 20 miles to stay the last leg of my business trip...

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Thank JasonD12
Blue Hill, Maine
Reviewed 1 May 2016

The ratings would be 3 to 4 stars but for the noise. We slept poorly. We were on the second floor and every step and door opening and closing above us was amplified by the walls and floors. We recommend only staying on the third floor unless they is no occupancy directly above.

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1Thank Walter G
Reviewed 28 April 2016 via mobile

First time vacationing in the Berkshires, the hotel was a good price and was a decent stay. The best part of the hotel was that the staff there were very friendly and accommodating. On the other hand, I did not sleep well, the bed was not comfortable. When I went for my wash cloth to shower, it was not cleaned...

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Thank Lori R
New Haven, Connecticut, United States
Reviewed 25 April 2016

I stayed here while attending a nearby retreat with my mother and mother in law. The hotel was exactly what we were looking for relaxing, quiet, clean, comfortable with attentive and helpful staff. We stayed in room 219 which had a fireplace with a sitting area, microwave and fridge. There was a king bed and a separate room with a...

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Thank Jennifer L
BW_Berkshire, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Jennifer L, Thank you for your lovely comments about your recent stay with us! I am glad to hear that we were able to exceed your expectations. We are very fortunate to have such a wonderful staff that are dedicated to providing the very best in customer service. Thank you for staying with us. I hope we get the...

Feeding Hills, Massachusetts
Reviewed 25 April 2016

Two rooms, slept 4 great. For the price, a great weekend getaway with the girls. Spaceous, and very clean. Great location, located close to town, yet a country feel. Fitness room does need to be updated, but works. Breakfast good.

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Thank Elaine B
BW_Berkshire, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Elaine B, Thank you for your terrific comments about your recent stay with us! I am so pleased to hear that you enjoyed all of our local attractions and the convenience to all the wonderful Berkshire attractions. We hope you welcome you back in the future. Thank you again! Warmest regards, Bo Lawriw General Manager

East Aurora, New York
Reviewed 24 April 2016

On our way to The Hancock Farm Museum and Herman Melville House we decided to stay on Pittsford last minute. We were so happy to find this Hotel! As we passed many not so great hotels in the area we started to get worried about what we might be in for. We were extremely pleased all the way around! The...

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Thank Joyava
BW_Berkshire, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Joyava Thank you for an awesome review. We are always trying to provide what is lacking in the world we live in. It seems great customer service is a dying art, well not at our Best Western Plus. Our team members work hard and take great pride in maintaining the cleanliness and beauty of the hotel in addition to...

Houston, Texas
Reviewed 14 April 2016

Got a nice $100 rate for this hotel. It was in the off season but the hotel and staff were on point. Love the room, great size for 1 person, looked newly renovated. Bo was the one person I remember, he did a great job suggesting places for dinner. Will definitely be back again.

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Thank Mikethompson7
BW_Berkshire, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Mikethompson7, Thank you so much for your kind words and for choosing to stay with us. Our guests are the driving force behind what we do everyday, we just simply want our guests to experience great hospitality at our hotel. You made our day! See you soon!

Montreal, Canada
Reviewed 14 April 2016

My husband and I stayed here recently for two nights and we have nothing but amazing things to say! The rooms are modern and spotless, the staff is incredibly professional and accommodating, and the location is so relaxing- off the beaten path but close to everywhere you want to be in the Berkshires. The front desk associates are so friendly,...

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1Thank ella_moo2002
BW_Berkshire, Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear ella_moo2002 Thank you for taking time to review your recent experience at our hotel. It is wonderful to hear that our team and the amenities we offer, were able to make you and your family feel comfortable and at ease. We truly appreciate your kind words and will continue to provide our guests with the service you have come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated in July of 2011 this Pittsfield, Massachusetts hotel offers all the amenities guests need for a relaxing visit in the Berkshires. The BEST WESTERN Berkshire Hills Inn & Suites proudly offers 59 spaciously appointed guest rooms each complete with microwave, refrigerator, 37-inch LCD television with HBO® and high-speed Internet access. Guests will wake each morning to a delicious complimentary hot breakfast. This Berkshire hotel's additional amenities include an exercise facility, whirlpool suites and fireplace suites. Business travelers will appreciate the quality meeting facilities as well as our business center. ... more   less 

Additional Information about BEST WESTERN PLUS Berkshire Hills Inn & Suites

Address: 1350 W Housatonic St, Pittsfield, MA 01201-7514 (Formerly BEST WESTERN Berkshire Hills Inn & Suites)
Region: United States > Massachusetts > Berkshires > Pittsfield
Price Range: $116 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Berkshire Hills Inn & Suites 2.5*
Number of rooms: 59
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Also Known As:
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Ramada Pittsfield
Pittsfield Ramada
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Berkshire Hills Inn & Suites staff and other travellers.
7 questions
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Bird in Hand, Pennsylvania
over a year ago
10 days ago
Scarborough, United Kingdom
5 months ago
Taunton, Massachusetts
10 months ago

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Questions? Get answers from BEST WESTERN PLUS Berkshire Hills Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms at end of ground floor are good”
 of 5 bubbles C758JImichaelg, 30 Nov 2016 | Read review
“South side rooms have Route 20 traffic noise, quite within limits.”
 of 5 bubbles Keydet72, 18 Nov 2016 | Read review
“No real view, and quiet, so any room should do.”
 of 5 bubbles Hogandoc1, 18 Oct 2016 | Read review
“Rooms around the back would be quieter but this is not a big problem since the road is not too busy at night.”
 of 5 bubbles IANGPS0278, 18 Oct 2016 | Read review
“Corner suite was excellent”
 of 5 bubbles Boxman43, 23 Aug 2016 | Read review
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