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All reviews breakfast buffet revenue manager quiet floor bit worn worked fine pool and hot tub the hotel staff hotel is centrally located downtown area one night stay fitness center comfortable stay yogurt grace colonial lee stockbridge
We had pre-booked The Crowne Plaza Berkshire for 2 nights as part of a New England road trip. On the website all seemed ok. When we arrived the entrance was not reassuring as the concrete was crumbling. Inside the first thing we noticed was a...More
Stayed here for 1 night last week, was a bit apprehensive after reading some of the reviews but was pleasantly surprised. We were on the 7th floor at the back of the hotel which was lovely and quiet. I cannot fault the room, it had...More
We very much enjoyed our night's stay at this hotel. It was the Crowne Plaza, I believe. They are renovating it and it definitely needs those renovations! Our room was like new though. The bed and pillows were so comfortable, the carpet new and the...More
We stayed at the Crown/Berkshire Plaza two nights ago as part of our New England road trip. The venue had been pre-booked, otherwise we would have left immediately. The place is seriously dilapidated but is apparently being refurbished. The refurbishments, such as they appear to...More
In our tour group, we spent the night at the Crowne Plaza. They, apparently, are in the middle of a transition to new ownership.
The hotel and the rooms were nice enough. I found the bed was good... Firm (which some of the other reviewers...More
Thank Tim M
Response from IHGService, Guest Relations Manager at Berkshire Plaza HotelResponded 3 weeks ago
Hi, Tim M!
Among the many lodging options you have in the area, I appreciate you choosing us.
I am glad that you find our hotel staff welcoming and the bed comfortable. It is also nice to know that you liked our food for breakfast....More