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    Crowne Plaza Pittsfield

    1 West St, Rte 7 & West St, Pittsfield, MA 01201-6298
    +1 877-859-5095
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    2017-12-31 2018-01-01
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    US$141
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    Traveller (79)
    Room & Suite (45)
    Dining (12)
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    Overview
    • Excellent17%
    • Very good36%
    • Average26%
    • Poor14%
    • Terrible7%
    Travellers talk about
    “quiet floor” (6 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
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    Hampton Inn & Suites Berkshires-Lenox
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    Black Swan Inn Berkshires, an Ascend Collection Hotel
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    Rooms
    Dec 31Jan 1
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (467)
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    11 - 15 of 454 reviews

    Reviewed 29 October 2017

    The Crowne Plaza offers free parking in an adjacent garage with no tickets and unlimited in and out access. Yes, the garage is in disrepair, but compared to waiting for a valet, or brushing snow off the vehicle, I'll take it. A grocery store and...More

    Thank ANNAMARGARET B
    Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 30 October 2017

    Dear ANNAMARGARET B., Thank you for your comments. We are glad you enjoyed the accommodations. Thanks for choosing us. Sincerely, Chuck Burnick General Manager

    Reviewed 28 October 2017

    This is an older hotel which is quite large. The parking garage is huge with much of area coned off. The hotel is just average as there seemed to be a lot of maintenance which was neglected. The towel rack brace in our room/bathroom was...More

    Thank downthefence
    Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 30 October 2017

    Dear Downthefence, Thank you for your comments. We appreciate your detailed feedback so we can address these items as needed. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

    Reviewed 27 October 2017

    A three-star hotel, the Crowne Plaza offers ordinary acccomodations with a very unexceptional presence. It needs a refurbishment. However, the location is good. Bed comfort is ok. Not much else to point out.

    Thank GEG378
    Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 28 October 2017

    Dear GEG378, Thank you for your comments. Your feedback is important to us as we plan future improvements. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

    Reviewed 26 October 2017

    Stayed for a conference. Front desk staff needs training in hospitality. Meeting rooms were ok but nothing to write home about. The continental breakfast on Saturday morning was too full of 'heavy' stuff - too much pastry AND I could not have the fruit because...More

    Thank Carrie D
    Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 28 October 2017

    Dear Carrie D., Thank you for your detailed feedback. I am sorry we were not more sensitive to your dietary needs. We will address this with our staff in our continuing effort to improve. Thank you for staying with us. Sincerely,, Chuck Burnick General Manager

    Reviewed 23 October 2017

    We stayed here one night on 11 October whilst touring New England. This stay was sandwiched between two Hampton Inn stays and boy what a difference. The hotel was very dated and in need of a spruce up. For a one night stay it was...More

    Thank Hugo B
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    Black Swan Inn Berkshires, an Ascend Collection Hotel
    549 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$98 - US$157 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 179
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Travelocity, Orbitz, Hotwire, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Crowne Plaza Pittsfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Berkshires >
    • Pittsfield
    • Also Known As
    • Crowne Plaza Pittsfield Hotel Pittsfield ,
    • Pittsfield Crowne Plaza
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    Traveller (79)
    Room & Suite (45)
    Dining (12)
    Pool & Beach (3)
    Hotel & Grounds (65)
    Bathroom (6)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
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    Nearby HotelsSee all 8 hotels in Pittsfield
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Patricia H
    Debra B
    7 September 2016|
    AnswerShow all 4 answers
    Response from stgnts | Reviewed this property |
    I do not know GPS will tell you. Happy traveling.
    0
    Votes
    donafran
    23 July 2016|
    AnswerShow all 4 answers
    Response from baldy2u2 | Reviewed this property |
    It was free when I went there a couple of months ago.
    1
    Vote
    Room Tips
    "Ask for a view of the pool or the mountains, it's up to you"
    Read review
    "Corner rooms have a nice view of the scenery."
    Read review
    "Stay in a Hilton"
    Read review
    "very noisy...lots of weddings with loud people"
    Read review
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