We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Pittsfield

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Pittsfield
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

398 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Pittsfield
See the most recent reviews
Showing 386: English reviews
Massachusetts
Reviewed 17 October 2016

This hotel is located in downtown Pittsfield at an ideal location for someone visiting the area. Downtown Pittsfield has evolved into a go-to place with some top notch cultural venues in the Colonial Theater and Barrington Stage, plenty of very good places to eat, a cozy movie theater, an excellent small town museum, some boutique shops,and a new carousel that...

 Report
Helpful?
Thank MikeofMA
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear MikeofMa, Thank you for your comments. Your feedback is important to us as we plan future improvements. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

CT
Reviewed 17 October 2016

It's hard to find a decent hotel in the Berkshires on short notice that you can access Stockbridge from...but this hotel was pretty decent, albeit a bit worn. Room was clean, and hotel overall ok. The Pool area was very nice.

 Report
Helpful?
Thank ebnmom
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Ebnmom, Thank you for your comments. We are glad the hotel was able to meet your needs. Thanks for choosing us. Sincerely, Chuck Burnick General Manager

Northwich, United Kingdom
Reviewed 8 October 2016

This hotel definitely needs an overhaul. Very outdated style. Staff on reception don't even try to look interested. Pool looks nice but you walk through the bar/restaurant to get in. Rooms small and dull, bedding although clean had stains. Only half a toilet roll, toiletries not left on the second day. Just not a well thought out hotel.

 Report
Helpful?
Thank Jo S
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Jo S. , Thank you for your comments. Your feedback is important to us and will assist us as we plan future improvements. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Falmouth, United Kingdom
Reviewed 5 October 2016

The first thing you see here is the car park and I can understand why you could get a bad impression of this hotel, but everything else was very good. The lobby is nice, the reception staff friendly and efficient and while the decor of the room is a little dated, it was very comfortable. This hotel is in a...

 Report
Helpful?
Thank Scoop2023
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Scoop2023, Thank you for your comments. We appreciate you not judging us strictly on the parking garage. We are glad that overall you enjoyed your stay. Thanks for choosing us. Sincerely, Chuck Burnick General Manager

Military Base
Reviewed 2 October 2016

They have their own omelet chef (who made a great spinach/mushroom for me)! Wonderful dining staff that provided excellent service at the end of breakfast hours. Friendly check in and out staff. Stayed in 2 queen room with nice view out over the roof-tops to the Berkshires!!

 Report
Helpful?
Thank Tabby42
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Tabby 42, Thank you for your comments. It is great to hear you enjoyed the chef attended omelet station. It was our pleasure to serve you. Thanks for choosing us. Sincerely, Chuck Burnick General Manager

Reviewed 1 October 2016 via mobile

We arrived at midnight; even though there was free parking many spots were taking by bolted cones down to the floor due apparent architectural problems. Friendly staff helped us check in immediately. Unfortunately, if you are traveling with any toddlers you will not find any microwaves nor refrigerators in the room this was extremely important because I needed to store...

 Report
Helpful?
Thank Kat S
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Kat S, Thank you for your comments. I am sorry you were not made aware of the microwaves and refrigerators that are available upon request. We also have a microwave available in the lobby just in case. I am sorry this information doesn't help for your past stay, but hopefully we will see you again. Thank you for staying...

Boston, Massachusetts
Reviewed 22 September 2016

Nice hotel in dowtown location. Friendly at check-in---good info for restaurants. Room was fine--a little older, no fridge, but good coffee machine. Nice pub and restaurant----omelettes made to order. Pool area was fine with a small jaccuzzi. A little updating could make this hotel top notch. Parking garage being repaired---watch where you park.

 Report
Helpful?
1Thank LKV50F
Miami Fl
Reviewed 8 September 2016

All front desk staff were friendly and nice. However, the hotel is very run-down and in need of an overall redo. The website photos and listing of ammenities is deceptive. For example, though a gym was listed, many of the pieces of equipment were broken. A hotel employee told my husband that new parts and equipment were being ordered but...

 Report
Helpful?
1Thank bababloomie
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Bababloomie, Thank you for your comments. I am sorry you were disappointed with your stay. Your feedback is important to us and will assist us as we plan future improvements. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Reviewed 3 September 2016 via mobile

Checked in and was met by Joe. He made our stay special. This is a typical Crowne Plaza. Outdated but clean with good caring folks working there. Parking was free but really strange garage. Great deal overall. But Joe at check in is why they get 5 stars from me! They would have gotten 4 for just the hotel.

 Report
Helpful?
1Thank Phillips B
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Phillips B, Thank you for your comments. I will be sure to share them with Joe and I am sure it will make his day. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Reviewed 28 August 2016 via mobile

Good News- the bed has six (6) pillows. Bad News- the pillows are so soft they are worthless. No support. Got three hours sleep. Neck hurting --woke several times trying to fold them in some way that I could possibly get any kind of firmness in order to do what pillows are supposed to do.

 Report
Helpful?
Thank Xradiowave
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Xradiowave, Thank you for your comments. I am sorry you found the pillows in your room uncomfortable. For your future knowledge we do offer several different options upon request due to the variety of preferences our guest have. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

119 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (62)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (6)
Viewed
Room/Suite (12)
Viewed
Bathroom (5)
Viewed
Hotel & Grounds (11)
Viewed
Pool/Beach Area (1)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (57)
Viewed
Dining (10)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (23)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Pittsfield
4.9 km away
BEST WESTERN PLUS Berkshire Hills Inn & Suites
0.6 km away
Hotel on North
Hotel on North
#1 of 8 in Pittsfield
378 reviews
4.5 km away
Hilton Garden Inn Lenox Pittsfield
Show Prices
Show Prices
Show Prices
13.4 km away
Vacation Village in the Berkshires
5.2 km away
Hampton Inn & Suites Berkshires-Lenox
5.0 km away
Yankee Inn
Yankee Inn
#5 of 14 in Lenox
520 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Pittsfield-Berkshires Hotel offers a convenient downtown location, minutes from Berkshire attractions including several public golf courses,Tanglewood, Norman Rockwell Museum, Hancock Shaker Village, summer theater. One hour to Albany (NY) Airport. All guestrooms equipped with complimentary high speed internet. Free wireless Internet access in all public/lobby areas. ... more   less 

Additional Information about Crowne Plaza Pittsfield

Address: 1 West St, Rte 7 & West St, Pittsfield, MA 01201-6298
Region: United States > Massachusetts > Berkshires > Pittsfield
Price Range: $136 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Pittsfield 3.5*
Number of rooms: 179
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Orbitz and Hotels.com so you can book your Crowne Plaza Pittsfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Pittsfield staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Crowne Plaza Pittsfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“poolside for kids”
 of 5 bubbles lined0c, 14 Jan 2017 | Read review
“Book elsewhere”
 of 5 bubbles mikeinnm, 1 Jan 2017 | Read review
“The 9th floor overlooking the town square was very quiet, end of the hall. I didn't hear any sounds at all.”
 of 5 bubbles 322TeresaM, 23 Dec 2016 | Read review
“Great venue for fundraising events”
 of 5 bubbles Michie1291, 20 Dec 2016 | Read review
“I thought it was what I would expect from a Crowne Plaza”
 of 5 bubbles 496jamyv, 10 Dec 2016 | Read review
5 of 5