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Comfort Inn Randolph

Traveller (30)
Room & Suite (37)
Dining (11)

About

Location
Cleanliness
Service
Value
We are a Suburban Property conveniently located only 12 miles from Boston. Newly Renovated Rooms with Exceptional Service. Close to Logan Express a Bus Service from the Airport to the Braintree Terminal for just $12.00. We are a Home away from Home.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Restaurant
Bar/Lounge
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Golf Course
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Safe
HOTEL CLASS
174Reviews
85Photos
3Q+A
38Room tips
Traveller rating
  • 41
  • 55
  • 48
  • 18
  • 12
Time of year
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  • English
Popular mentions
Great service especially from front desk agent Gil and Front Desk Supervisor Megan Chadwell she is about and beyond customer service always smile and they both always willing to help by all mean they will go out of their way to make sure you are comfortable and customer
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Review collected in partnership with this hotel
Response from KristenN349, Assistant General Manager at Comfort Inn Randolph
Responded 1 week ago
Thank you leaving this review, I'm so glad to hear how wonderful our staff has make your stay!
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the staff was very friendly and the room was nicely decorated and had the most comfortable bed. I had a great night's sleep. I would stay here even if I weren't on business. I would recommend this hotel to all my family and friends. Thanks for the great experience
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Review collected in partnership with this hotel
Response from KristenN349, Assistant General Manager at Comfort Inn Randolph
Responded 1 week ago
Thank you very much for such positive feedback, we hope to see you again soon!
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Have stayed here before and like the location. The evening check in clerk (sbned) is always welcoming and helpful. We were there two nights this time. During the day their was rarely anyone at the desk which seems like a security issue. There was food/trash on the elevator floor
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Response from KristenN349, Manager at Comfort Inn Randolph
Responded 2 weeks ago
Jackie, Thank you very much for your feedback, I do greatly apologize we were unable to provide better service and will be addressing these concerns at the property. I welcome you to give me a call at 781-961-1000 to discuss further and hopefully encourage you to come back in the near future. Thank you, Kristen Nolan Assistant General Manager Comfort Inn Randolph - Boston 781-961-1000
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Megan has fabulous service! She makes sure to accomodate all of my needs and I always look forward to having great customer service with the smile always on her face! She is reason I work in the Boston area!
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Response from KristenN349, Assistant General Manager at Comfort Inn Randolph
Responded 2 weeks ago
Thank you for your excellent feedback, it is greatly appreciated!
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We stayed here as there is a good train station to downtown Boston. The room was very satisfactory, the breakfast typical for this chain of motels. The restaurant was some kind of a franchise and not very good. But, the price at $275.00 crazy.
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Response from KristenN349, Assistant General Manager at Comfort Inn Randolph
Responded 2 weeks ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
MOLD AND HAIR IN TUB
Visit: September 2018.
Visit: September 2018. (Showtime in rooms)
Visit: September 2018.
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"" Cozy just perfect ""
"room was already heated. I appreciated that the most"
"Get one away from the street as the road is busy This is next to a wedding/event venue some visitors are there to party."
"Make sure you experience the service with the front desk supervisor Megan!"
"Could use a sight bigger TV.... Other than that room was good"
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1234568
PRICE RANGE
US$102 - US$206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn randolph hotel randolphholiday inn randolphrandolph holiday inn
LOCATION
United StatesMassachusettsRandolph
NUMBER OF ROOMS
158
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