We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Embassy Suites by Hilton Boston / Waltham

Show Prices
Certificate of Excellence
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Embassy Suites by Hilton Boston \/ Waltham
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,082 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Embassy Suites by Hilton Boston / Waltham
See the most recent reviews
Showing 1,056: English reviews
Baltimore, Maryland
Reviewed 28 March 2016

Really surprised at cheap beds - our backs are killing us from our two night stay! Bar staff terrible ignore you while sitting right in front of them., ask for a drink 3 times and told to wait a minute .. Talked on phone cleared tables all while we waited.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
2Thank carolz458
Kate N, Front Office Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Dear Guest, Thank you for your feedback regarding your most recent stay. We welcome all reviews, positive or negative, as we use them as a way to recognize ways to better improve our service. I apologize for the service you received in our lounge, as this is not typical of our staff. While we do not excuse the poor service...

Portland, Maine, United States
Reviewed 26 March 2016 via mobile

Last minute on a Saturday we decided to go down and visit our friend who plays in a band in the area. We booked our room for a great price through hotels.com we got the top floor and a good view ! The rooms are full suites was very nice the have the bathroom in the middle and a whole...

 Report
Helpful?
Thank MizMae
Reviewed 25 March 2016 via mobile

The room was great. Maid staff phenomenal. Pool spectacular. However, the night before I was leaving I used the car for the luggage to pack as much as possible into my car before I left and the minute I got the cart to my room I got a call from the front desk about bringing it into my room which...

 Report
Helpful?
1Thank Dan F
Melvin R, Front Office Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Dear Dan, We are sorry we were not able to provide you with the quality of services you deserve. I am delighted that you found our suites to be great and our housekeeping staff to be phenomenal. I cannot stress enough, however, how deeply sorry all of us at Embassy Suites Waltham feel for making the last night of your...

New Jersey
Reviewed 23 March 2016

Usually stay here for business and the hotel itself is pretty good. Like most Embassy Suites, the rooms feel a bit date and could use a refresher. That said, the rooms are clean and spacious. The beds are soft but firm. The pillows are fluffy but dense. There is a card on the bed that if you decline the housekeeping,...

 Report
Helpful?
1Thank TechSavy1315
hartford CT
Reviewed 21 March 2016

Stayed here for a business trip and everything was just great. Check-in was the only issue. Abbey the front desk clerk was extremely rude and very unhelpful. He provided us with wrong information about the hotel and our room which was frustrating. We then got into our room and went to wash our hands and noticed that our water was...

 Report
Helpful?
Thank brando16a
Connecticut
Reviewed 20 March 2016

I could write a book about the failings in this place, if I had the energy. I just want to get through the next 5 nights (pre-paid, non-refundable), then get the heck out. Let me just be very blunt: This place is overrated, undeserving of high reviews, poorly staffed (in numbers and performance), is tired, dirty, old and dangerous. It...

 Report
Helpful?
4Thank mdbd1
Kate N, Front Office Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Dear Guest, I am deeply sorry for all the issues you faced while staying with our property. It saddens me that you received this type of service from our Front Desk staff, as this is not our usual level of hospitality. Thank you for your positive feedback regarding the female server; we have shared your comments with her and the...

new jersey
Reviewed 18 March 2016

Stayed here 2 nights on business trip that was booked by client. Average stay at best, and I am typically not the pickiest traveler. The hotel seems dated. The bed was minimally comfortable, several things in the room did not work properly (coffee maker, ability to control water temperature in bathroom, room air temperature). When I called the front desk...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank biovio
Melvin R, Front Office Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your comments, and we're very sorry you were unhappy. A main water valve failed during your stay, and we completed emergency repairs to correct the water temperature issue you experienced. I'm sorry that your room did not have decaf coffee,...

South Hadley, Massachusetts
Reviewed 16 March 2016

Overall, I love Embassy Suites because it makes traveling with kids so much easier, however the bed in this hotel was unacceptably hard. My ribs actually ached after sleeping on my side because the bed was so hard. THe noise level was also very high in the living room. I wouldn't recommend planning to have anyone sleep in the living...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Mari S
Melvin R, Front Office Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Thank you for taking the time to share your experience about your recent stay with us. We sincerely appreciate your feedback, and we’re very sorry the sofa bed was not comfortable. lease accept our apology for the discomfort you experienced. We are pleased to hear that the bedroom overall, though, met your expectations. At Embassy Suites, each room offers a...

vermont, United States
Reviewed 16 March 2016

We love staying at the Embassy Suites! The kids love the pool, enjoy the cook to order breakfast and the hotel is nice to the kids! We will use this branch of hotel again in the future when traveling with our hockey team!

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Melissa B
Elgin, Illinois USA
Reviewed 15 March 2016

The staff was some of the most helpful and pleasant staff that we have come across. The suite was roomy and very clean. There was even free snacks and soft drinks in the evening. The breakfast was splendid with great variety that had something for almost any taste. The staff actually opened the breakfast room early so that my daughter...

 Report
Helpful?
1Thank Janhuss
Theresa B, Public Relations Manager at Embassy Suites by Hilton Boston / Waltham, responded to this review

Thank you for letting us know how much we impressed you! We'll certainly share your kind words with Dan and the rest of the team regarding the amazing stay they provided for you. We do apologize for the WiFi connectivity issues you describe, and please know that we've alerted our IT team so that this can be investigated immediately. We...

189 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (157)
Viewed
Dining (13)
Viewed
Bathroom (12)
Viewed
Room/Suite (53)
Viewed
Pool/Beach Area (20)
Viewed
Hotel & Grounds (17)
Viewed
Business Centre/Function Rooms (3)
Viewed
View from Room (9)
Viewed
Family/Play Areas (2)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Hotel & Grounds (8)
Viewed
Pool/Beach Area (4)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (6)
Viewed
Room/Suite (2)
Viewed
Bathroom (1)
Viewed
View from Room (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Waltham hotels
0.9 km away
Hilton Garden Inn Boston/Waltham
0.6 km away
The Westin Waltham-Boston
0.6 km away
HYATT house Boston/Waltham
Show Prices
Show Prices
Show Prices
0.6 km away
Courtyard Boston Waltham
0.7 km away
BEST WESTERN TLC Hotel
BEST WESTERN TLC Hotel
#7 of 11 in Waltham
410 reviews
4.0 km away
Crescent Suites Hotel
Crescent Suites Hotel
#8 of 11 in Waltham
236 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Embassy Suites Boston/Waltham located in Boston’s High-Technology, Pharmaceutical, and Life Sciences Belt and corporate corridor along Route 128 and Highway 95. Our upscale hotel is just 20 minutes to downtown Boston and 25 minutes to Logan International Airport, convenient to Brandeis and Bentley Universities, Wellesley and Regis Colleges. If you’re traveling to Boston on business or vacation, enjoy spacious two-room suites, complimentary cooked-to-order breakfast and a complimentary nightly Manager’s Reception. Plan your business conference, reunion, Bar Mitztvah, or wedding in one of our nine meeting and banquet rooms which can accommodate up to 300 guests. Enlist our experienced catering and meeting staff to plan a memorable event. Our all-suite hotel provides you with more. Enjoy signature omelets at our complimentary cooked-to-order breakfast, complimentary parking, a 24-hour BusinessLink Business Center, indoor heated pool, and 24-hour fitness center. ... more   less 

Additional Information about Embassy Suites by Hilton Boston / Waltham

Address: 550 Winter Street, Waltham, MA 02451 (Formerly Doubletree Guest Suites Boston/Waltham)
Region: United States > Massachusetts > Waltham
Price Range: $155 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Boston / Waltham 3.5*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Travelocity, HotelsforEveryone and Priceline so you can book your Embassy Suites by Hilton Boston / Waltham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Boston / Waltham Hotel Waltham
Doubletree Hotel Boston Waltham
Hotel Style:
#2 Green Hotel in Waltham
#2 Romantic Hotel in Waltham
#3 Business Hotel in Waltham
#4 Family Hotel in Waltham
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Boston / Waltham staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Embassy Suites by Hilton Boston / Waltham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the top floor so we had no one above us.”
 of 5 bubbles 659annmarief, 26 Dec 2016 | Read review
“Rooms surround and overlook central lounge and bar area. Pool and fitness on 2. Quieter on higher floors. Corner rooms little larger.”
 of 5 bubbles Capjanstar, 25 Dec 2016 | Read review
“Download the HHI app and you can check-in early and pick your room, seeing which are available means no neighbors as well!”
 of 5 bubbles Flemington_Diner, 14 Dec 2016 | Read review
“Upper floor rooms are quiet”
 of 5 bubbles ARust1949, 12 Dec 2016 | Read review
“All rooms circle around a nice view below. Whole place seemed quiet even though many people were there.”
 of 5 bubbles Beverly61, 12 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay