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Hilton Garden Inn Boston/Waltham

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Traveller (48)
Room & Suite (19)
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Overview
  • Excellent51%
  • Very good29%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(92 reviews)
“room was clean”(36 reviews)
“small room”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Boston/Waltham
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Boston/Waltham
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (677)
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659 results
Traveller rating
316
196
98
31
18
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Time of year
LanguageEnglish
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316
196
98
31
18
Show reviews that mention
All reviewsfront deskroom was cleansmall roomthe hotel staffwould stay here againbreakfast buffetnice hotelpleasant stayconvenient locationeasy accesscoffee makerfitness centerbaked fishbusiness tripomelethgilobby
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1 - 5 of 659 reviews
Hotel's Favourite
Reviewed 1 week ago

I'm studying in Maine for the past year and Boston is my first stop before getting the road, and this hotel is one of the best findings I had so far, I've tried a few before coming to this hotel. Very quiet area, staff polite...More

Thank Glu2012
Response from Sean R, General Manager at Hilton Garden Inn Boston/WalthamResponded 1 week ago

Thank you for the wonderful review Glu2012! We appreciate your feedback and are thrilled to hear that you would continue to choose our location for your travel needs when heading to Maine. We look forward to welcoming you back again soon. Hospitably, Sean Riccard General...More

Reviewed 2 weeks ago

Not worth the exorbatant price paid . Bar didn’t stock any beer Wine quality poor , despite prices Felt they were just looking for every dollar and didn’t care for customers . Staff we’re perfectly nice though !!More

Review collected in partnership with Hilton Garden Inn
Thank Michael H
Response from Sean R, General Manager at Hilton Garden Inn Boston/WalthamResponded 1 week ago

Hi Michael, Thank you for sharing some feedback regarding a recent stay. Please accept my sincere apologies for the issues that you experienced. We are very sorry for the poor stock that you mentioned at the bar and we will work with the distributors to...More

Reviewed 2 weeks ago

The location is inconvenient for all public transportation. Check your room prior to accepting it. Mine had a terrible odor and a problem with the hot water. Also, the toilet broke in middle of the night.More

Review collected in partnership with Hilton Garden Inn
Thank Beth H
Response from Sean R, General Manager at Hilton Garden Inn Boston/WalthamResponded 2 weeks ago

Hi Beth! Thank you for taking the time to share some feedback regarding a recent stay with us. I am very sorry to hear that you did not enjoy your stay overall. We are in the beginning stages of renovating the hotel and we are...More

Reviewed 3 weeks ago via mobile

We just stayed for 3 nights over Memorial Day weekend with a boys soccer team. The location for us was sub par as we were 30 minutes from the fields. The staff was very friendly!!! They offered us a free breakfast which was nice but...More

Thank SparBoys
Response from Sean R, General Manager at Hilton Garden Inn Boston/WalthamResponded 3 weeks ago

Thank you for your feedback SparBoys! We appreciate your comments and are grateful that you chose to stay with us for the weekend. We apologize for failing to live up to your expectations! Your comments will help the team continue to improve service and overall...More

Reviewed May 18, 2018 via mobile

Overpriced 250$ per night for a noisy room , badly maintain , staff not engaged , management just absent , place to avoid at any cost , go for any of the nearby hotel , it will be a bargain considering the value for money...More

Thank Sylvain040163
Response from Sean R, General Manager at Hilton Garden Inn Boston/WalthamResponded 4 weeks ago

Thank you for taking the time to share some feedback regarding a recent stay with us. Please accept my sincere apologies for the issues that you encountered during your visit. We are very sorry to hear that you did not have an enjoyable stay. Please...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$122 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Waltham
#1 Family Hotel in Waltham
#1 Romantic Hotel in Waltham
#3 Green Hotel in Waltham
Room types
Non-Smoking Rooms
Details
Price range
US$122 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Waltham
#1 Family Hotel in Waltham
#1 Romantic Hotel in Waltham
#3 Green Hotel in Waltham
Room types
Non-Smoking Rooms
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Traveller (48)
Room & Suite (19)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
smiilexoxo27
January 16, 2018|
AnswerShow all 3 answers
Response from MRGalant | Reviewed this property |
Boston has an excellent light rail system. There is a station in Waltham that can take you into Boston, and Fenway is a short connection from there.
1
Vote
MargaretVV
August 30, 2017|
AnswerShow all 5 answers
Response from L9393NIrobertm | Reviewed this property |
Breakfast is available downstairs off the lobby, but it is not included in the room rate.
0
Votes
Sky1965
September 19, 2016|
AnswerShow all 6 answers
Response from Louis W | Property representative |
yes we do
0
Votes
Room Tips
"Relatively quiet area (except during rush hour) so not clear if some rooms are quieter than others (or need..."
Read review
"Top foor was very quiet"
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"I like high floors but that's a personal preference"
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"I always ask for upper room away from elevators when hotel is close to highways"
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