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Overall, the room was well laid-out and comfortable, extremely quiet, and the bed absolutely excellent.
Our only issues were small ones. There were two of us staying and we're both coffee drinkers. The coffee was great, but there were only two miniscule creamers, not even...More
Response from ThomasBeth, Director of Ops at The Westin Waltham-BostonResponded 3 days ago
Thank you for your feedback. We are delighted that you enjoyed our guestrooms and the Westin Heavenly Beds. I would like to sincerely apologize for the lack of attention to detail per your request for additional coffee creamer and regular coffee. I have shared your...More
Convenient location to airport. Nice experience. Was on the 5th floor with a great view. Bed was comfortable, bathrooms clean and modern. Front service personnel were quick and responsive. Restaurant food was decent, but slow service due to the arrival of several youth soccer teams,...More
The wife and I rolled the dice on a travel site special for an unnamed 4 star hotel and ended up here. I like the Westin chain for business travel so was glad to see this is where we ended up.
All in all a...More
I didn't actually stay at this hotel but I attempted to book a room here the night of the gas explosions in Merrimack Valley and literally in the middle of my booking the price jumped from 190 to 300. Not only was that the night...More
Thank LaShawn S
Response from ThomasBeth, Director of Ops at The Westin Waltham-BostonResponded 1 week ago
Thank you for your feedback, LaShawn S. I sincerely apologize for the price jump due to the availability changing at our hotel during that time. We understand how frustrating this must have been, and we regret that we were unable to accommodate you with the...More
There were quite a few choices for gluten free eating but that flourless chocolate cake is one of the best I’ve ever had. I did not experience any discomfort which tells me it wasn’t loaded with high fructose corn syrup - something important to avoid...More
Response from ThomasBeth, Director of Operations at The Westin Waltham-BostonResponded 2 weeks ago
Thank you for your feedback. I am delighted that you enjoyed your restaurant experience during your stay at the Westin Waltham Boston. We are thrilled to share your kind words with our Food and Beverage department! Thank you again for your review. We hope to...More
The Westin Waltham Boston is located just 15 miles from downtown Boston. Our mirrored landmark offers the ultimate in suburban charm. Business travelers will find our location incredibly convenient with major …Morecorporate offices just one mile away. Our Waltham hotel provides easy access to Concord, Lexington, and Cambridge as well as a variety of great things to do in Waltham. Less
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