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BEST WESTERN TLC Hotel

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BEST WESTERN TLC Hotel
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417 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Pittsburgh, Pennsylvania
Reviewed 7 January 2017

Hotel is a little further from our destination but well worth the extra drive. Very clean and comfortable. The breakfast is outstanding with many choices. Fitness equipment needs replaced and the pool water appeared greenish and cloudy maybe the only negatives. Otherwise outstanding!

Review collected in partnership with Best Western
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Helpful?
Thank patrickhC7286IA
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear patrickhC7286IA, Thank you for the excellent and honest review. We are currently in the process of building a State of the Art gym. I am sorry that the exercise equipment was down. I have had it repaired. We are getting all new equipment. The pool has been repaired as well. Please come and try us again. I promise everything...

Yonkers, New York
Reviewed 4 January 2017 via mobile

I liked the bar in the hotel, nice restaurant bed was comfortableroom included bathtub and shower. I Would have liked to use the pool but unable to. A little on the expensive side but very comfortable.

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Helpful?
Thank meghancurley03
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear meghancurley03, Megan, thank you for the nice review. I am glad you enjoyed your stay. Please come again and try out our indoor heated swimming pool and the many other amenities we have to offer. Sincerely, Margot Fenton General Manager Best Western TLC Hotel Waltham, MA 02451

queens,ny
Reviewed 29 December 2016 via mobile

They didn't have a 3.5 button . Checked in just for an overnight stay. Upon entering, the hotel was clean and cozy. Check in was fast and easy. When we got to the room (402), there tub was dirty (ring around it) and there was what appeared to be black mold on the ceiling. I requested a room change. The...

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Helpful?
Thank shrelle
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear shrelle, I am so sorry that you had a bad experience. I have spoken to the Housekeeping and Maintenance Managers. I can assure you that this situation WILL NOT happen again. I am glad that my Front Desk Staff handled your requests and that they satisfied your needs. Please call me at 781-890-7800 or e-mail me at mfenton@tlcwaltham.com. I...

Elmira, New York
Reviewed 7 December 2016

Just spent two nights at this hotel. The staff was excellent. The rooms comfortable. The breakfast surprisingly good. I will certainly stay here again and will advise friends and family of my experience.

Review collected in partnership with Best Western
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Helpful?
Thank docrach1
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear dorach1, Thank you for the great review. I am so glad you enjoyed your experience with us and that my staff exceeded your expectations. I look forward to meeting you on your next visit. Please stop by the Front Desk and ask for me. I would like to thank you in person. Sincerely, Margot Fenton, General Manager Best Western...

Pine Beach, New Jersey
Reviewed 28 November 2016

Excellent and courteous staff. I appreciate that the housekeeping staff was given off for the Thanksgiving holiday. Breakfast area was kept very clean and there was a constant re-supply of food and a good variety to choose from. Room was very clean and nicely made up every day. Very quiet. Great value for the cost. It also has the added...

Review collected in partnership with Best Western
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Helpful?
Thank jeanettegold
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear jeanettegold, I was seriously blown away by your fantastic review. You are a wonderful lady and I thank you very much for all the great things you said about my staff and about the property. Sincerely, Margot Fenton General Manager Best Western TLC Hotel Waltham, MA 02451

Allenstown, NH, United States
Reviewed 27 November 2016

We grew up in Waltham, & still, have family/friends there. The Best Western has been our place since teen hood! The price is great, beautiful pool, convenient restaurant/bar, & the breakfast is wonderful. All the staff are friendly, & helpful. This visit was for our 35th High School Reunion. We had a blast.

Review collected in partnership with Best Western
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Helpful?
Thank Paula H
New Haven, Connecticut
Reviewed 25 November 2016

About a year ago my wife and I stayed here and we had totally rude neighbors. I believe this is rare and can happen in any hotel. The management was very helpful to us in subduing our loud neighborhoods and promised us a discount if we ever came back (great management!). Last night we stayed again in the hotel and...

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Helpful?
Thank jimily
Cape Cod, Massachusetts
Reviewed 23 November 2016 via mobile

My stay here was memorable. I stay in this area quite often and this is my first visit here and I think my last. Check in was quite easy and my room was OK. The bed was not very comfortable but the bathroom was a nightmare. I have attached photos to back up my claims. I sat on the toilet...

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Helpful?
1Thank Frank L
Reviewed 15 November 2016

My husband and I stayed at this hotel a lot. Margot the GM is wonderful and her staff is great to deal with. They are very helpful and always make sure you are comfortable. The hotel is always quiet and relaxing.

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Helpful?
Thank Stacey M
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Stacey M, Thank you for the great review. It is always a pleasure having you and Maurice stay with us. Please let me know if there is anything I can do for you. I value your loyalty. We are lucky to have you both. Sincerely, Margot Fenton General Manager Best Western TLC Hotel Waltham, MA 02451

Columbus, Ohio
Reviewed 1 November 2016

Margot, GM and team did an outstanding job during our stay at the Best Western TLC. Whether it was accommodating our luggage, late checkout, suggestions for dinner, opening breakfast early as we were there for the Head of the Charles, Margot and her team made sure we were completely satisfied, everything was OK and that we could concentrate on racing....

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Helpful?
Thank craigmarshall2016

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about BEST WESTERN TLC Hotel

Address: 380 Winter Street, Waltham, MA 02451-8700
Region: United States > Massachusetts > Waltham
Price Range: $138 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN TLC Hotel 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Waltham
Waltham Best Western
Hotel Style:
#4 Business Hotel in Waltham
#5 Family Hotel in Waltham
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN TLC Hotel staff and other travellers.
7 questions
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Wales, Massachusetts
15 days ago
Conway, New Hampshire
15 days ago

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Questions? Get answers from BEST WESTERN TLC Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Anything on the 6 floor with a balcony”
 of 5 bubbles staceym65, 15 Nov 2016 | Read review
“Communicate with the staff”
 of 5 bubbles craigmarshall2016, 1 Nov 2016 | Read review
“Be pacific as to what you want”
 of 5 bubbles wkarbiwynk, 2 Aug 2016 | Read review
“Stay on the higher floors, or just stay away!”
 of 5 bubbles favorisreal, 13 Jun 2016 | Read review
“ice machine is on the fourth floor. Patio from the bar can be heard from rooms close by.”
 of 5 bubbles laurawQ3691LT, 3 Jun 2016 | Read review
5 of 5