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Regency Inn and Suites West Springfield

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Traveller (28)
Room & Suite (37)
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Overview
  • Excellent57%
  • Very good21%
  • Average7%
  • Poor4%
  • Terrible11%
Travellers talk about
“big e”(132 reviews)
“six flags”(28 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (334)
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Traveller rating
185
73
23
13
37
Traveller type
Time of year
LanguageEnglish
185
73
23
13
37
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All reviewsbig etreated like familysix flagswaffleshorse showlike coming homeindoor poolfree dinnerboiled eggsrooms are cleanfridge and microwavehome away from homecontinental breakfastfresh fruitwould stay againcoffee makerbv
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11 - 15 of 331 reviews
Reviewed October 27, 2017

We stayed at the Regency Inn recently during a difficult time, a loss of a family member. The staff at the hotel were more than amazing, super kind, helpful and supportive to us. Linda was especially caring avid helpful, even calling us in Vermont a...More

1  Thank Mischa J
Reviewed October 25, 2017

During the Big E in September I stayed at the Regency Inn and Suites. I was there for 11 days on two visits. On one visit my daughter joined me. As always the staff was terrific. To me customer service is very important. When we...More

1  Thank Mary Ann M
Reviewed October 17, 2017

My husband and I have stayed in this hotel for over 25 years. The present owners run a great establishment. The rooms are clean and adequate. The beds were comfortable. The people or family who run the hotel are really very very nice. Not only...More

1  Thank SHEILA B
Reviewed October 10, 2017

My daughter and I attend the Big E every year. The rooms are very clean and maintained. Bedding is very comfortable and there are plenty of linens in each room. The bathroom is spacious with plenty of hot water. The water pressure in the shower...More

Thank krmvt
Reviewed October 9, 2017

I go to the Big E every year and this was the first year we decided to spend the night so we could enjoy more time there. We did spend more money as we booked the room late and the hotel was in high demand...More

Thank Katie P
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$94 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$94 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
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Traveller (28)
Room & Suite (37)
Questions & Answers
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andrea c
January 26, 2016|
AnswerShow all 6 answers
Response from Buddy1987 | Reviewed this property |
I was asked to sign a paper stating I would post no negative comments. But had nothing negative to say. The place was clean and neat.
1
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Room Tips
"Request 1st floor if you can't climb the stairs"
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"Across the street from Big E"
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"Go to downtown Springfield"
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"Master jacuzzi sweet was where we stayed, best room thus far...no complaints."
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