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Bel-Air Motel

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4 Reviews from our TripAdvisor Community

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Showing 4: English reviews
Reviewed 15 February 2016 via mobile

I made a reservation for my hubby and I, very happy because we've been searching for a room with a jacuzzi and everything was booked. So when we arrived I immediately I hated it dirty ppl working on cars and it also looked like it could be a shelter. So I told myself F it lets give it a try...

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1Thank Adeline T
East Windsor, Connecticut
Reviewed 31 January 2016

In the last 20 years i would stay 3-4 times a year just to get away and it was nice. The last time was not. The tubes are a great size, however the last time i made them come back to clean mold around the tiles on the tub with them telling me that they would have the owner call...

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1Thank Greg D
Longmeadow, Massachusetts
Reviewed 12 April 2014

This motel had a room that looked like it was right out of a horror flick. Filthy, it stunk, loads of crap wedged in between the sink and wall, service was horrible. Never again will I return to this place. The main lobby smelled like an ashtray and the customer service person was rude as hell!

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7Thank Jennyo1974
Northampton, Massachusetts
Reviewed 30 September 2013

There are several repairs that need to be done in the rooms, as well as in the common areas. The stairs are not stable. The walkways are old boards that feel like they may break under your feet at any time. There are several boards that sink when you step on them. There are always loud parties and police presence....

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13Thank PatsTreasures

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Amenities

Additional Information about Bel-Air Motel

Address: 387 Riverdale St, West Springfield, MA 01089-4625
Region: United States > Massachusetts > West Springfield
Number of rooms: 60
Also Known As:
Bel-Air Hotel West Springfield

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Questions & Answers

Here's what travellers have asked, with answers from Bel-Air Motel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?