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    Residence Inn West Springfield

    64 Border Way, West Springfield, MA 01089-4626
    +1 855-821-4553
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    2017-12-26 2017-12-27
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    Traveller (59)
    Room & Suite (40)
    Dining (2)
    D. Hotel & Suites
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    Homewood Suites Holyoke-Springfield/North
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    Red Roof PLUS+ West Springfield
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    Overview
    • Excellent33%
    • Very good38%
    • Average17%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “front desk” (38 reviews)
    “living area” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Residence Inn West Springfield
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    D. Hotel & Suites
    912 reviews
    #2 of 5 hotels in Holyoke
     
    La Quinta Inn & Suites Springfield
    614 reviews
    #3 of 8 hotels in Springfield
     
    Homewood Suites Holyoke-Springfield/North
    682 reviews
    #1 of 5 hotels in Holyoke
     
    Red Roof PLUS+ West Springfield
    281 reviews
    #5 of 17 hotels in West Springfield
     
    Rooms
    Dec 26Dec 27
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (227)
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    1 - 5 of 226 reviews

    Reviewed 3 weeks ago

    I got this property for $73 Priceline express deal (3.5* per P/L). I took this deal because I was flying out of Bradley Intl Airport and it was a 30 min drive to that airport plus I was coming from Albany and didn't want to...More

    Thank lighthouseboy
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 3 weeks ago

    Thank you for commenting on your recent stay. We are happy to hear that you got such a great deal with our Priceline partners. We hope that you choose us again. Best Regards,

    Reviewed 4 weeks ago

    Visited recently after not having stayed since 2009 and not a lot has changed. The room we checked in to had smokers before our stay, and the hotel stafff had shampooed the carpets to try to remove the smell, and the carpets were still damp...More

    Thank Mike B
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 4 weeks ago

    Dear valued guest, Thank you very much for your feedback on your most recent stay. We are very sorry that it was not up to your, or our expectations. I would first like to address the carpet situation. As our hotel is an extended stay...More

    Reviewed 19 October 2017

    Summary of stay in Marriott Residence Inn…W. Springfield 10/11/17 – 10/15/17 10/11 We arrived at Residence Inn and checked in around 4:00 pm K cooked dinner and placed dirty dishes in the sink We requested extra towels and a safety bath mat for the tub...More

    Thank William S
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 23 October 2017

    Dear valued guest, We are vary sorry for the misunderstanding with our do not disturb policy. As you are aware, due to our numerous conversations on the matter, the room will not be serviced if the do not disturb is left on the door. As...More

    Reviewed 3 October 2017 via mobile

    We were arrived earlier than check-in, about 2 o’clock in the afternoon. We asked if there was a room available that we could check in early. We were told that there were no rooms available. I found this surprising since it was already late in...More

    Thank CT-Foodie60
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 4 October 2017

    Dear valued guest, We are so very sorry to hear that you had an unpleasant stay in room 123. We have noted some of the items mentioned for our maintenance staff to fix immediately. Thank you for bringing them to our attention. I am happy...More

    Reviewed 25 September 2017 via mobile

    Stayed for one night while in area. A large number of friends and family joined us. The small outside area by the barbecue was ideal. The staff was very accommodating to us. Breakfast simple but good. Close to restaurants and shopping. Plan to return when...More

    Thank eismd1
    Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 26 September 2017

    Thank you kindly for your review of our hotel. It was our pleasure to have you and your family with us during your get together. We hope you choose us again in the future. Sincerely, Anna B.

    D. Hotel & Suites
    912 reviews
    #2 of 5 hotels in Holyoke
     
    La Quinta Inn & Suites Springfield
    614 reviews
    #3 of 8 hotels in Springfield
     
    Homewood Suites Holyoke-Springfield/North
    682 reviews
    #1 of 5 hotels in Holyoke
     
    Red Roof PLUS+ West Springfield
    281 reviews
    #5 of 17 hotels in West Springfield
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$144 - US$190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Priceline, Expedia, Travelocity, Hotels.com, Orbitz and Hotwire so you can book your Residence Inn West Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
    • Also Known As
    • Residence Inn West Springfield Hotel West Springfield ,
    • Marriott West Springfield ,
    • West Springfield Residence Inn ,
    • West Springfield Marriott
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    Traveller (59)
    Room & Suite (40)
    Dining (2)
    Hotel & Grounds (24)
    Bathroom (10)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 17 hotels in West Springfield
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    Red Roof PLUS+ West Springfield
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    .23 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    The Big E
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    Springfield Museums
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    Questions & Answers
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    Room Tips
    "top floor away from elevators"
    Read review
    "away from highways"
    Read review
    "Ask for room to the back, no other buildings out the window"
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    "Spacious, Close to Six Flags"
    Read review
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