We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn West Springfield

Save
Traveller (56)
Room & Suite (55)
Dining (3)
Ratings and reviews
  • Excellent31%
  • Very good38%
  • Average18%
  • Poor8%
  • Terrible5%
Travellers talk about
“basketball court”(10 reviews)
“living area”(4 reviews)
“free breakfast”(10 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
Pets Allowed
Wheelchair Access
Business Centre
Dry Cleaning
Housekeeping
3 Star Hotel
Offers from Residence Inn West Springfield
Special Offer: Member Rates
Hotel deals
View all hotel information
Location and contact
64 Border Way, West Springfield, MA 01089-4626
Hotel website
22.9 km to Bradley Intl Airport
47 restaurants are within a 2 km radius
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$152.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all West Springfield hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","ATTRACTIONS_CHECKOUT_SUPPRESS_INSECURE_SIGN_IN","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "b0aca0fc0e4b4d7eb1acce77d39a0260", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":224071,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34397289],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":7,"year":2018},"checkout":{"day":30,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":152,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"b0aca0fc0e4b4d7eb1acce77d39a0260","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":169,"lowestMetaPrice":152,"additionalPartner":false,"highestMetaPriceDisplay":169,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":169,"lowestMetaPrice":152,"highestMetaPriceDisplay":169,"hotelName":"Residence Inn West Springfield","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImIwYWNhMGZjMGU0YjRkN2ViMWFjY2U3N2QzOWEwMjYwIiwiQUlLIjoiNjY0MGJhNDkxNzBjNDE2NDk2YTNlMWQ0NmZiY2IyM2QifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/07/2018", "checkOut": "30/07/2018", "lowestPrice": "US$152", "hasDates": true, "hacComplete": false, "contentIdMappings": {"34397289":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (236)
Filter reviews
235 results
Traveller rating
74
83
44
20
14
Traveller type
Time of year
LanguageEnglish
74
83
44
20
14
Show reviews that mention
All reviewsbasketball courtliving areafree breakfaststandard farepool and hot tubrecent stayrooms were very cleanfront desk staffconvenient locationdarrellspringfieldhighwaykitchenettestove
FilterEnglish
Updating list...
1 - 5 of 235 reviews
Reviewed 3 weeks ago via mobile

The hotel was fine overall. It wasn't a bad hotel but it wasn't great either. The free breakfast was very good, as usual. The hotel looked kind of old, which there's nothing wrong with that. It just wasn't the best residence inn I've been to.More

Thank izzyyy m
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 3 weeks ago

Thank you for your feedback on our hotel. We are taking steps to make our hotel "great". Our hotel is due to begin a full renovation this fall. We hope that you will come see us again once we complete our upgrades. Best Regards, Anna...More

Reviewed June 7, 2018 via mobile

Hotel is in a congested traffic area with no outdoor walking space. Pool was completely closed. Condition of hotel was very dated and run down. I was Booked for a long extended stay for business but changed hotels after one night. Room was neat but...More

Thank Luxgoods
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded June 8, 2018

Dear valued guest, We were very sad to hear that you decided not to stay with us. As our hotel prepares for a full renovation, we understand that our property is showing it's age. That is going to change in a few short months, as...More

Reviewed June 3, 2018

We stayed here during memorial day weekend for one day night really was surprised. Didn't expect the hotel to be such good quality! I room was clean, and well furnished. Looked like it was newly built/renovated. We have stayed in may hotels in this area,...More

Thank brigbone
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded June 4, 2018

Thank you for your review. We appreciate your valued feedback on our hotel.

Reviewed May 20, 2018

We recently stayed for 3 nights in a king suite. The kitchenette was very convenient and had everything we needed for our short stay. The breakfast is one of the best I've had in a hotel (for a free buffet-style breakfast). The indoor pool is...More

Thank LG1837
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded May 25, 2018

Thank you for your feedback on our hotel. We are happy that you enjoyed your time with us, and hope to see you again in the future.

Reviewed May 12, 2018 via mobile

We stayed there recently and had a pleasant experience. The rooms were adequate. I do appreciate Residence Inn and the amenities of the kitchenette. It is one of the reasons we stay there. But I must admit the fold-out couch is not the most comfortable...More

Thank Nickelfish69
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded May 14, 2018

Thank you for your candid review. We understand the pull out sofa is not the most comfortable for an adult to sleep on, but we are happy to announce that our hotel will be undergoing a full renovation beginning in September. Once the renovation is...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$167 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$167 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (56)
Room & Suite (55)
Dining (3)
Questions & Answers
Get quick answers from Residence Inn West Springfield staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Away from the elevators!"
Read review
"top floor away from elevators"
Read review
"away from highways"
Read review
"Ask for room to the back, no other buildings out the window"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing