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Red Roof PLUS+ West Springfield

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Red Roof PLUS+ West Springfield
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250 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Boston, Massachusetts
Reviewed 12 July 2016

I stopped by at this Red Roof Plus on an emergency during my business travel. I had many choices around such as Days Inn or Laquinta, but I had chosen this place and it paid off totally. I was greeted warmly even though I did not had any reservations. The room exceeded my expectations for budget price. I recommend this...

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Helpful?
1Thank rusticalley
redroofinnws, Front Office Manager at Red Roof PLUS+ West Springfield, responded to this review

We are so pleased that you decided to stay with us on you most recent business trip. Our location is so perfect for the business traveler or for anyone traveling. With so many restaurants and stores for shopping, we like to think we have everything a traveler could ever want. Our friendly and caring staff is here to greet your...

Dublin, Dublin, Ireland
Reviewed 11 July 2016

As I was on my way to my cross-country move, I had no reservations and reached West Springfield, MA at the end of day 2 driving 12+ hours per day...I found Red Roof +Plus (property #193). First, the most professional agent, Angie was so very helpful and found me a room, I was unaware of Red Roof's Pet Policy (FREE,...

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Helpful?
Thank Mary Margaret M
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm so glad you found our hotel on your cross-country move. We like to think of our hotel as your home away from home. Our friendly and helpful staff do everything they can to make our guests stays as enjoyable as possible. Many guests like yourself tell us how good they sleep when staying here. If you have not tried...

phar east
Reviewed 30 June 2016

The place was a couple miles off the mass-pike, which was rough, but easy to find. Nothing fancy, but better that DaysInn or LaQuinta's i've stayed in. A great family run Donnut shop, Donut Dip, Totally worth the trip off the pike. This place is for real open from 3am to noon, cause the sell out!

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Helpful?
Thank corndoggy
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm happy your found that our hotel met your needs. We offer a clean comfortable room at a moderate and competitive price. We have many restaurants and shopping, like the Donut Dip within our immediate area, some within walking distance. I hope you stay with us again when you are in our area. I will share your comments with our...

West Tisbury, Massachusetts
Reviewed 20 May 2016

I stay at Red Roof Inns since I usually travel with dogs. While all Red Roof Inns accept dogs the West Springfield, MA facility goes above and beyond to accommodate it's customers. The management and staff are helpful and courteous and the facility is well maintained. It is centrally located to restaurants, shopping and attractions. I participate in functions in...

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Helpful?
Thank Dianne P
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

Thank you for your review of our Red Roof Inn on your most recent visit. Many people appreciate that we are pet friendly. That way they do not have to leave their pets behind when traveling. We are fortunate that we are centrally located with many restaurants and shopping and attractions very close by, some within walking distance. I will...

Florence, South Carolina
Reviewed 17 May 2016

We recently stayed here, first time at a Red Roof property. We were there for the Brimfield antiques fair, and this was the only place that had available rooms at a reasonable price. The staff was extremely nice and friendly, and we loved being able to get fresh coffee (a coffee maker in the room would have been nicer). The...

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Helpful?
Thank Jan B
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm glad you found our Red Roof Inn while attending the Brimfield Antiques Show. Because we are a clean, comfortable moderately priced hotel, many people attending the Brimfield Show have been staying with us for years. Our staff is always willing to go above and beyond to make sure that you have an enjoyable stay. We do have some rooms...

Atascadero, California
Reviewed 11 May 2016

Simple, Clean - very clean - with everything I needed for my overnight. The front desk as very easy going as well. Works for me and at a good rate. I guess I just find good everywhere I go and this place is right on the money. WIFI is working very good. Thanks Red Roof.

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Helpful?
Thank CharleySays
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm glad you enjoyed your overnight stay with us. We pride ourselves on offering a clean comfortable room at a very competitive price. Our Wi-Fi service was totally upgraded last year and I'm happy that you were very satisfied with it. I will share your comments with our staff. We look forward to seeing you in your future travels.

LaPorte, Indiana
Reviewed 7 May 2016

I traveled to West Springfield and planned on staying for two nights (April 27 & 28) for a family event on the 28th. Upon arrival in the early afternoon, the location looked ok, but after returning to the hotel in the early evening, there were workers who basically took over the back building - and this is where our room...

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Helpful?
Thank MarilynJ268
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I apologize that your stay with us was not up to our regular standards. We do have businesses that stay with us and their employees do unwind at the end of the day. They are here on company business and stay here while working in the area. When we can we always do our best to accommodate everyone so their...

Hanover, New Hampshire
Reviewed 5 May 2016

I selected this place as a stop over on the way to nh. Arrived late with low expectations. It was a red roof, after all. They greeted me warmly.... Even other guests did! (There are many regulars, it seems.). The room exceeded my expectations.... All renovated and nice looking. I opted for a slight upgrade to $85 (not 80) so...

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Helpful?
Thank Trekandmore
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm very happy that you decided to stay at our Red Roof Inn plus in West Springfield on your way to New Hampshire. Many people are surprised at how affordable we are compared to other higher priced hotels in the area. While we do not offer many of the amenities that other hotels offer we do our best to provide...

Tunkhannock, Pennsylvania
Reviewed 27 April 2016

I have stayed here before and will stay here again. The staff is helpful and friendly and the price is right. It is pet friendly and has good areas to walk the dogs. Rooms are clean and with typical Red Roof amenities which is fine with me. Jim, the manager, goes above and behind & his staff is very good....

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Helpful?
Thank KestrelC
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm glad you enjoyed your stay with us. I will share your comments with our entire staff. AT Red Roof Inn Plus, we do our best to provide a helpful and friendly experience for all of our guests. Many people like that we are Pet friendly and can bring their pets with them while away from home. We are fortunate...

Upstate New York
Reviewed 11 April 2016

Despite the hotel and our room supposedly being non-smoking, the room had an overwhelming, heavy cigarette smell as soon as you opened the door. I suspect that either the previous occupant or most likely, the housekeeping staff must have been a heavy cigarette smoker as the smell was in the sheets and on the blankets. The smell even permeated the...

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Helpful?
1Thank ldubeiws_12
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

Thank you for taking the time to tell us about your experience at our Red Roof Inn Plus property. Guest feedback is essential in helping us to improve on our customer so we may provide 100% guest satisfaction to all of our guests. We are a smoke free property, however there are individuals that ignore our smoke free policy and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof PLUS+ West Springfield

Address: 1254 Riverdale Street, I-91 at Riverdale Street, Exit #13-A, West Springfield, MA 01089
Region: United States > Massachusetts > West Springfield
Price Range: $86 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ West Springfield 2.5*
Number of rooms: 111
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Also Known As:
Red Roof Inn West Springfield Hotel West Springfield
West Springfield Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ West Springfield staff and other travellers.
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Amsterdam, New York
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Questions? Get answers from Red Roof PLUS+ West Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We just got a room and it was great!”
 of 5 bubbles nodogsinhouse, 26 Oct 2016 | Read review
“Ask for a Plus room!”
 of 5 bubbles JaniceS167, 29 Sep 2016 | Read review
“Ground floor rooms hear all the activity in the parking lot, try to get upstairs.”
 of 5 bubbles puckliny, 13 Sep 2016 | Read review
“Ask for a room with a stronger wi-fi signal.”
 of 5 bubbles oncapefamily, 14 Aug 2016 | Read review
“Do not be nervous about the location, once on the Red Roof property, it is taken care of very well, safe, clean....no worries.”
 of 5 bubbles 514marymargaretm, 11 Jul 2016 | Read review
5 of 5