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Candlewood Suites

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Traveller (25)
Room & Suite (21)
Dining (2)
About
Location
Cleanliness
Service
Value
The Candlewood Suites Hotel-West Springfield is conveniently located in Western Massachusetts at the crossroads I-91 and I-90 (Mass Pike). We are an all suite, extended stay hotel. Whether you are relocating or undergoing a construction project, and are looking for temporary lodging, we are the perfect place for your next stay and a great alternative to a corporate housing apartment. We offer a completely equipped full kitchen with microwave, stove top, dishwasher, disposal and a full size refrigerator with ice maker. Room amenities include coffee maker, iron with ironing board, hairdryer, clock radio, CD/DVD player and a 32 inch flat screen TV with 5 movie channels including HBO and Showtime, over-sized executive desk with free high-speed wire and wireless Internet access and two separate phone lines with voicemail. Borrow your favorites from our free DVD hotel library. Work off some stress in our complimentary nautilus center, then take a dip in our indoor pool or Jacuzzi. Enjoy the outdoors in our Gazebo with gas grill. To curb those late night cravings, visit the Candlewood Cupboard where you can purchase food and sundry items at value prices. Take advantage of our on site complimentary laundry facility. We are a pet friendly hotel. Whether your trip is for business or pleasure, our hotel can offer you the best value in the West Springfield/Springfield area.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Tennis Court
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
Hotel links
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Location
Full view
Contact
572 Riverdale St, West Springfield, MA 01089-4610
Getting there
Bradley Intl Airport21 km
Worcester Airport64 km
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Reviews & more
146Reviews
35Photos
2Q+A
27Room tips
Traveller rating
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Popular mentions
We had a 2 double bed room that had a full kitchen and refrigerator. It was a very large room space wise. Perfect set up if staying for a weekend or longer. On the pro side: The bed was extremely comfortable, pillows were good, there was lots of hot water/shower pressure.
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We decided to book this hotel because it belongs to IHG and was more affordable than our usual IHG hotel in Amherst, near the UMass campus. It was clean with very comfortable beds. To give it a homey look, there are three distinct areas separated by different floorings:
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Our room was very clean with lovely towels and comfortable bed. Bathroom could use some hooks or towel bars to hang things however. My main concern was the condition of the hallway and elevator. The elevator was extremely dirty, with years of grit and grime. The hallway had
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Response from IHGService, Guest Relations Manager at Candlewood Suites
Responded Oct. 10, 2018
Hello lvandam, Thank you for your feedback regarding your stay at Candlewood Suites West Springfield, MA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room and cleanliness. On behalf of the hotel, I'm sorry we fell below your expectation regarding the hallway and elevator cleanliness and condition. We will address these concerns. We hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando Case Manager IHGService
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My parents were staying in this hotel with our infant son for the evening while we attended a wedding in the area. Unfortunately they were harassed by some aggressive, unruly guests who ran through the halls blowing air horns and banged loudly on their door. While the room was
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Response from IHGService, Guest Relations Manager at Candlewood Suites
Responded Sep. 9, 2018
Hi jeter928! Thanks for your kinds words for our clean rooms and efficient hotel staff. It's just a shame that an unruly guest marred your parent's and son's stay. For this, I'm very sorry. We take your safety seriously, and this should not have happened. I shared your comments with our Front Office Manager and Security personnel. I'm sure they'll take the necessary steps to make sure this incident doesn't happen again. We appreciate you for choosing us for your trip in West Springfield and sharing your experience. We hope to have you again, so we can make it up to you. Safe travels, Gian M Case Manager IHGService
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We stayed here this past weekend. It was fantastic and we will totally be back! The hotel seemed clean, lots of great amenities. They even had a room where you could borrow crockpots or blenders etc for cooking while you are away from home. Also games and dvds to borrow as well.
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Queen Bed Guest Room
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Yes there is
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Is there suites with the tin tubs in the rooms ?
What is a tin tub?
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"If you need complete quiet, choose the top floor."
"Ask for a room well away from reception if you want quiet."
"Never had a bad room yet in over 12 stays!"
"front of hotel on left side .You are then away from main drag"
"high floor request"
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PRICE RANGE
US$117 - US$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood hotel west springfieldcandlewood suites west springfieldcandlewood west springfieldwest springfield candlewood suites
LOCATION
United StatesMassachusettsWest Springfield
NUMBER OF ROOMS
71
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