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2017-10-29 2017-10-30
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    Candlewood Suites

    572 Riverdale St, West Springfield, MA 01089-4610
    +1 877-859-5095
    Hotel website
    Lowest prices for your stay
    2017-10-29 2017-10-30
    Traveller (16)
    Room & Suite (11)
    Hotel & Grounds (12)
    • Excellent41%
    • Very good29%
    • Average11%
    • Poor8%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Candlewood Suites
    Special Offer: Book Direct and Save
    Hotel deals
    Oct 29Oct 30
    1 room, 2 adults, 0 children
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    View all 35 deals
    Write a Review
    Reviews (136)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 136 reviews

    Hotel's Favourite
    Reviewed 4 weeks ago via mobile

    A great stay, clean and loved having a small kitchen to eat in if we chose to. Carpets in the hallways and elevator look a bit dirty and outdated,but room were great. Slept well on brand new mattresses. A 10 minute drive to the fair...More

    Thank auntbea58
    Reviewed 13 September 2017 via mobile

    Lots of construction going on. Certain things not available. Coffee pot didn't work but was replaced. Stove didn't work. Furniture in hallway. On the up side room was clean and comfortable. Friendly people at desk.

    Thank Purplesmithv2j
    Reviewed 19 August 2017 via mobile

    On vacation from Canada, this was a lay over. Pulled into the parking lot, no where to park but the rear lot. At 2:30 am, the front desk called to tell me that my car alarm went off and my window was smashed. Sure enough,...More

    Thank Ellie1967
    Response from Susan D, General Manager at Candlewood SuitesResponded 20 August 2017

    I am so very sorry that your car window was broken into I know as you told me on phone it put quite a glitch on your vacation I know it probably doesn't mean much at this time but I am glad nothing was taken...More

    Reviewed 6 July 2017 via mobile

    I couldn't sleep because the room above me was noisy. Then I was moved which was very nice but the AC didn't work well so it was really hot. Jose, the morning desk clerk was very rude and shouldn't be in hospitality service. The parking...More

    Thank jbureau19
    Response from Susan D, Manager at Candlewood SuitesResponded 8 July 2017

    The reason they you have not been contacted is because i am in the process of contacting your manager. Jose is a good employee and the way you spoke to him that day was totally unacceptable. I was floored that you came back to our...More

    Reviewed 7 February 2017

    I stayed at this hotel while attending a convention at the nearby fair grounds. Checkin and checkout were smooth and quick with no problems. The room and public areas were clean and well decorated. The pool and hot tub located in the basement are relatively...More

    1  Thank JenMarkCo
    La Quinta Inn & Suites Springfield
    581 reviews
    #3 of 8 hotels in Springfield
    Clarion Hotel & Aqua Lagoon Water Park
    103 reviews
    #10 of 17 hotels in West Springfield
    Red Roof PLUS+ West Springfield
    275 reviews
    #5 of 17 hotels in West Springfield
    Best Western Springfield West Inn
    172 reviews
    #2 of 17 hotels in West Springfield
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Hot Tub
    • Tennis Court
    • Indoor pool
    • Price range
    • US$125 - US$150 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 71
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Cancelon, Orbitz, TripOnline SA, HotelQuickly and Hotwire so you can book your Candlewood Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
    • Also Known As
    • Candlewood Hotel West Springfield ,
    • Candlewood Suites West Springfield ,
    • Candlewood West Springfield ,
    • West Springfield Candlewood Suites
    Add Photo Photos
    Traveller (16)
    Room & Suite (11)
    Hotel & Grounds (12)
    Bathroom (2)
    Sponsored by:
    Best Western Springfield West Inn
    172 reviews
    .51 km away
    La Quinta Inn & Suites Springfield
    581 reviews
    2.96 km away
    Red Roof PLUS+ West Springfield
    275 reviews
    1.84 km away
    Clarion Hotel & Aqua Lagoon Water Park
    103 reviews
    1.45 km away
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    30 May 2016|
    Response from Susan D | Property representative |
    Yes there is
    20 February 2015|
    Response from Sarah H | Reviewed this property |
    What is a tin tub?
    Room Tips
    "Ask for a room well away from reception if you want quiet."
    Read review
    "Never had a bad room yet in over 12 stays!"
    Read review
    "front of hotel on left side .You are then away from main drag"
    Read review
    "high floor request"
    Read review
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