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Clarion Hotel & Aqua Lagoon Water Park

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Traveller (14)
Room & Suite (50)
Dining (13)
Overview
Hotel website
1080 Riverdale St, West Springfield, MA 01089-4607 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
2.5 Star accommodation
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Rooms
Nov. 4Nov. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (132)
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1 - 5 of 130 reviews
Reviewed yesterday via mobile

I had reservations for two room when checking in I asked for a rollaway bed she said no problem and called it over her walkie talkie. We came back to the hotel at eleven pm for the the rollaway not in the room. The receptionist...More

Thank mungerj25
Reviewed 1 week ago

I stay in various hotels for about ninety days per year and this is the worse I've stayed at in over five years. I'm shocked that TripAdvisor would even advertise and promote this place, or that the local building inspector hasn't closed it down. From...More

Thank Paul F
Reviewed 2 weeks ago via mobile

I will never stay at this hotel again. The management processed over $3,600.00 in room charges. Even after check out there was a charge of $1830.00 applied to my Visa card. I have made several attempts while I was a guest at the hotel as...More

Thank sandrafinn2502
Reviewed 3 weeks ago

This was our third stay in 3 years during the Big E. Price went up over $25 from last year. Room was fine, bathroom small. Biggest complaint was when I turned the tv on and lost all local channels and the 2 ESPN channels. No...More

Thank Quadsd
Reviewed September 6, 2018

I really want to like this hotel and did have pleasant experiences in the past but my stay this past weekend was just poor. I chose the hotel because it has a water park that my kids like and it's close to my friends that...More

1  Thank Scott N
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About
Description
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Tennis Court
Wheelchair Access
Pool
Room Service
 
Hotel class
HOTEL STYLE
Safe, Mid-range
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Number of rooms
100
PRICE RANGE
US$97 - US$168 (Based on Average Rates for a Standard Room)
Also Known As
clarion west springfieldwest springfield clarion
Location
United StatesMassachusettsWest Springfield
Photos
Traveller (14)
Room & Suite (50)
Dining (13)
Pool & Beach (6)
Business Centre & Event Rooms (7)
Nearby
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Nearby RestaurantsSee all 94 nearby restaurants
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Bottega Cucina
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Nearby AttractionsSee all 8 nearby attractions
Polish Center of Discovery and Learning
8 reviews
2.27 km away
Majestic Theatre
48 reviews
3.17 km away
Storrowton Village Museum
38 reviews
4.73 km away
Rave Cinemas
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Questions & Answers
Ask a question
salm091
October 16, 2017|
Answer
Response from Taff J | Reviewed this property |
Please do not quote me on this but I do not believe the water park is included in the price. The actual water park was not open when I visited. Sorry I can be any further help.
0
Votes
cwilliams290
July 12, 2016|
Answer
Response from JKandhari | Property representative |
I am sorry we do not have any smoking rooms today, but will have them in the future.
0
Votes
barbcorrigan
June 22, 2016|
AnswerShow all 3 answers
Response from Jacqueline J | Reviewed this property |
It's $10 or $15 - $10 for kids and people who don't go in the water. $15 for anyone 4' or taller. When I stayed in March it was half off these prices.
0
Votes
Room Tips
"I think the back building has better and more spacious rooms! Lots of cutbacks from previous years,"
Quadsd
3 weeks ago
Read review
"Don't Do It - Just Don't"
scottn889
Sep. 6, 2018
Read review
"there are no good rooms that I know of"
RoadWarrior1988
Aug. 15, 2018
Read review
"There are pool view rooms, rooms across the hall from the pool, and a building separate from the pool..."
KeithK796
Jun. 11, 2018
Read review
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