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Clarion Hotel & Aqua Lagoon Water Park

Traveller (32)
Room & Suite (65)
Dining (13)
Overview
1080 Riverdale St, West Springfield, MA 01089-4607 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
2.5 Star accommodation
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Rooms
Feb. 3Feb. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (134)
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1 - 5 of 132 reviews
Reviewed 2 weeks ago via mobile

We stayed here just before Christmas, they have a nice pool area; there is an additional Per person cost to enter. The rooms were clean and we were informed these were the updated rooms. The rooms are what should be expected of a hotel at...More

Date of stay: December 2018
Thank seanm66
Reviewed November 13, 2018

We stayed in this hotel with the so-called waterpark for 6 nights and this place was disgusting, we have added charges, we had a filthy room with mold everywhere, carpeting that hadn't been vacuumed in who knows how long, keys that we had to exchange...More

Date of stay: October 2018
Thank BrandyJ36
Reviewed October 21, 2018 via mobile

I had reservations for two room when checking in I asked for a rollaway bed she said no problem and called it over her walkie talkie. We came back to the hotel at eleven pm for the the rollaway not in the room. The receptionist...More

Date of stay: October 2018
2  Thank mungerj25
Reviewed October 9, 2018

I stay in various hotels for about ninety days per year and this is the worse I've stayed at in over five years. I'm shocked that TripAdvisor would even advertise and promote this place, or that the local building inspector hasn't closed it down. From...More

Date of stay: October 2018
3  Thank Paul F
Reviewed October 4, 2018 via mobile

I will never stay at this hotel again. The management processed over $3,600.00 in room charges. Even after check out there was a charge of $1830.00 applied to my Visa card. I have made several attempts while I was a guest at the hotel as...More

Date of stay: September 2018
1  Thank sandrafinn2502
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Tennis Court
Wheelchair Access
Pool
Room Service
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Number of rooms
100
Price range
US$74 - US$152 (Based on Average Rates for a Standard Room)
Also Known As
Clarion West Springfield
,
West Springfield Clarion
Location
United States > Massachusetts > West Springfield
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Number of rooms
100
Price range
US$74 - US$152 (Based on Average Rates for a Standard Room)
Also Known As
Clarion West Springfield
,
West Springfield Clarion
Location
United States > Massachusetts > West Springfield
Photos
Traveller (32)
Room & Suite (65)
Dining (13)
Pool & Beach (6)
Business Centre & Event Rooms (7)
Nearby
Nearby HotelsSee all 18 nearby hotels
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Residence Inn West Springfield
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Nearby RestaurantsSee all 96 nearby restaurants
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Cal's Wood-Fired Grill & Bar
419 reviews
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LongHorn Steakhouse
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.32 km away
Bottega Cucina
126 reviews
.51 km away
Nearby AttractionsSee all 8 nearby attractions
Polish Center of Discovery and Learning
9 reviews
2.27 km away
Majestic Theatre
50 reviews
3.17 km away
Storrowton Village Museum
40 reviews
4.73 km away
Rave Cinemas
22 reviews
.87 km away
Questions & Answers
Ask a question
salm091
October 16, 2017|
Answer
Response from Taff J | Reviewed this property |
Please do not quote me on this but I do not believe the water park is included in the price. The actual water park was not open when I visited. Sorry I can be any further help.
0
Votes
cwilliams290
July 12, 2016|
Answer
Response from JKandhari | Property representative |
I am sorry we do not have any smoking rooms today, but will have them in the future.
0
Votes
barbcorrigan
June 22, 2016|
AnswerShow all 3 answers
Response from JacquelineJ413 | Reviewed this property |
It's $10 or $15 - $10 for kids and people who don't go in the water. $15 for anyone 4' or taller. When I stayed in March it was half off these prices.
0
Votes
Room Tips
"there are no good rooms from what we heard, everyone there had similar complaints"
BrandyJ36
Nov. 13, 2018
Read review
"I think the back building has better and more spacious rooms! Lots of cutbacks from previous years,"
Quadsd
Sep. 25, 2018
Read review
"Don't Do It - Just Don't"
scottn889
Sep. 6, 2018
Read review
"there are no good rooms that I know of"
RoadWarrior1988
Aug. 15, 2018
Read review
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