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Quality Inn West Springfield

Traveller (21)
Room & Suite (26)
Dining (7)
Hotel website
1150 Riverdale St, West Springfield, MA 01089-4607 See on map
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
2.5 Star accommodation
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Nov. 4Nov. 5
1 room, 2 adults, 0 children
Standard Room
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Reviews (139)
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All reviews plenty of storage an older property six flags off the highway eggs and sausage yogurt sliding glass door new carpet nice room king room bed was very comfortable english muffin visiting the area business center enjoyed my stay the breakfast area lots of restaurants
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1 - 5 of 136 reviews
Reviewed September 3, 2018

I recently stayed at the Quality Inn in West Springfield on Labor Day weekend, Sunday night into Monday, as I was visiting the area for Six Flags and MGM Springfield. Six Flags is about 15 minutes from the hotel and the casino is about ten...More

Thank Mike M
Response from JANAK D, General Manager at Quality Inn West SpringfieldResponded September 4, 2018

Dear Mike, Thank you for such positive and detailed feedback. We are happy to know that you have enjoyed your stay. I would like to apologize if I came about as not friendly to you during our brief interactions in the morning. I will work...More

Reviewed August 27, 2018 via mobile

Stayed here while visiting family in Springfield. It was cozy, comfortable, economical, and complimentary breakfast was okay. There is a pool but I didn't get to use it. Right off the highway (91). Restaurants and shopping nearby. Would stay here again.

Thank NadiaB2072
Reviewed August 5, 2018 via mobile

Will not visit again. Rooms where outdated. Poor construction so you can hear voices in the rooms next door above and below. No door by washer and dryer area; hence, if someone is washing and drying late at night...you’re not sleeping.More

Thank Dario M
Response from JANAK D, General Manager at Quality Inn West SpringfieldResponded August 6, 2018

Dear Dario, Thank you for your feedback and we are sorry to hear that your sleep was disrupted by other member of your group during your stay for the convention. We apologize for any inconvenience caused and the fact that you did not like our...More

Reviewed August 3, 2018 via mobile

Few plugs. Old worn out furniture. Closet is a wooden cabinet with hangers. No dog walk area. No seating in room. Room is very small and the walls are very thin. Disappointed in Choice Privileges. Generally better hotels.More

Thank jeannetteneff
Response from JANAK D, General Manager at Quality Inn West SpringfieldResponded August 6, 2018

Dear jeannetteneff, Thank you for your feedback and we are sorry to hear that you did not enjoy your stay. From your description, you had room on 3rd floor and up. We have rooms with dressers which are located on 1st and 2nd floor and...More

Reviewed July 9, 2018

The bed was comfortable. Carpets and furniture were stained, 2 cleaning carts always kept near our room door. Garbage piled high by back door. Trash on grounds outside every where and poorly kept up. Cigarette butts, disposable cigarette lighter, other trash, and what looked like...More

Thank Teri W
Response from JANAK D, General Manager at Quality Inn West SpringfieldResponded July 11, 2018

Dear Teri, Thank you for your feedback and we are sorry that you have encountered issues during your stay. Though we are pet friendly hotel, we could not control how the other guests or dog owners would react to other dogs. We are sorry that...More

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Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Golf Course
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room Service
Hotel class
Great View, Safe, Mid-range, Business
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
US$83 - US$143 (Based on Average Rates for a Standard Room)
United StatesMassachusettsWest Springfield
Traveller (21)
Room & Suite (26)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (3)
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Questions & Answers
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Room Tips
"Don't stay here."
Jul. 9, 2018
Read review
"Do yourself a favor and walk back out the front door and find another hotel. Or sleep in your car."
Oct. 2, 2017
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"Don't use this place."
Sep. 19, 2017
Read review
"Renovated Rooms ..ASK"
Jun. 11, 2017
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