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Hampton Inn West Springfield

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Traveller (27)
Room & Suite (45)
Dining (7)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Room Service
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
45Car recommended
Grade: 45 out of 100
27Restaurantswithin 1 km
1Attractionwithin 1 km
Reviews & more
729Reviews
78Photos
1Q+A
79Room tips
Traveller rating
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Popular mentions
It is always a pleasure to stay at a Hampton Inn! Great service, great breakfast, workout room, comfortable beds, quality toiletries, and dish TV. The room at this facility was a bit smaller than others, but they made excellent use of the space.
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Review collected in partnership with Hampton
Hotel's Favourite
Have stayed here several times. One of the things that sets this hotel apart is the friendliness and caring attitude of the staff. It really stands out from anywhere else. From the maids, maintenance workers, breakfast staff and front desk staff, they all make you feel
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breakfast was GROSS!! Toilet was not working...location was ok. FREE pets, that was very good! got a discount on a local dinner place using my key, that was a nice little bonus! loud in the room, hard to sleep - refrig and heating system were VERY LOUD!!
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Review collected in partnership with Hampton
Response from RobL2723, Front Office Manager at Hampton Inn West Springfield
Responded 2 weeks ago
Dear Wander08590318301, Thank you for providing us feedback regarding your recent stay. We were disappointed to see that we fell short in our goal of providing you with an outstanding experience. We hope you will consider giving us another try when you next travel in our area. If you do, please feel free to reach out to a member of the front desk team with any issue or concern so that we might address them right away as your experience is important to us. We wish you happy travels going forward!
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I booked simply because they allowed pets. Website said pets and upon calling, the front desk also said "pets". After my 3 hour drive from NYC, I am told that only dogs are allowed. This was never disclosed and then I was made to feel like I was a burden after explaining the
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Review collected in partnership with Hampton
Just needed a place to stop before visiting our daughter in Northampton. Fairly convenient off I91 and reasonably quiet on a Friday night. Bed was comfortable and the room was clean. Complimentary breakfast of decent quality and variety.
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Review collected in partnership with Hampton
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1234569
Does this hotel have shuttle service to the Big E?
Sorry, they do not have a shuttle to the Big E.
1 vote
Show all answers
"Rooms away from the lobby and on the end facing the next building are going to be quieter."
"No road side"
"Avoid rooms adjacent to the lobby, can be very noisy"
"Car Park somewhat shared with the Shopping Mall, and seems to fill up quickly."
"3rd and 4th floors were quiet"
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PRICE RANGE
US$134 - US$210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn west springfield hotel west springfieldwest springfield hampton inn
LOCATION
United StatesMassachusettsWest Springfield
NUMBER OF ROOMS
125
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