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Hampton Inn West Springfield

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Hampton Inn West Springfield
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570 Reviews from our TripAdvisor Community

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Showing 561: English reviews
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Springfield, VT
Reviewed yesterday NEW

The hotel was clean, convenient to the area and the staff was friendly. The breakfast was okay the day we had it, but chose not to our second morning. We would stay here again for an event in the area.

Review collected in partnership with Hampton
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Helpful?
Thank Lori P
Saint John, NB
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Very nice hotel located within walking distance to restaurants, a mall, Costco, liquor store, etc. Rooms were clean and modern. No complaints. This appears to be a very pet friendly hotel because the first floor was full of dogs (there was a dog show in town) but they do not accept cats (?). Saying that, the hotel was immaculate and...

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Helpful?
Thank GailG124
About Hotel's Favourite Review
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear GailG124, Thank you for choosing Hampton when visiting the area and for the detailed review of your experience. It is true that we allow dogs but not cats or other pets. The coupon rate is wonderful when available though it is walk in only and based on availability. I'm happy you were able to take advantage of it while...

Pawleys Island, South Carolina
Reviewed 3 days ago NEW

Excellent hotel with great staff in a great location. Great location; many restaurants nearby; shopping nearby; theaters nearby. Excellent room. Staff met every need; very clean room with a comfortable bed. Room temp was very easily adjusted. Appreciated the instructions to using the shower control.

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Thank bill s
haverhill, United States
Reviewed 3 weeks ago

Clean, Friendly staff, Great location... sits on the main road with a convenient access road to several shopping & restaurant plaza's. Everything you would need is within reasonable walking distance. But bring your own pillow

Review collected in partnership with Hampton
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Helpful?
Thank F9790OJstephenm
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear F9790OJstephenm, Thank you for staying and for your kind words about our cleanliness, staff and location. I'm sorry that our pillows are not to your liking. Always let us know if there is anything else we can do to make your stay more comfortable. We hope to see you again soon! Sincerely, Megan Pascale General Manager

Massachusetts
Reviewed 4 weeks ago

We had a very nice stay. Everything ran very smoothly the entire stay. No problems . The room was very comfortable and was very happy to see a microwave and refrigerator , however the frig never got cold.

Review collected in partnership with Hampton
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Helpful?
Thank DianefromMass
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear DianefromMass, Thank you for staying and for reviewing your nice experience. I am sorry that your fridge was not working properly and appreciate you letting us know. We all hope to see you again the next time you travel to the area. Sincerely, Megan Pascale General Manager

Reviewed 19 February 2017

I always have a pleasant experience at this hotel. The staff is very helpful and accommodating. I enjoy staying here as aposed to any where else because of the staff and clean accommodations. Love the free coffee in the lobby as well.

Review collected in partnership with Hampton
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Helpful?
Thank Carmen O
South Dennis, Massachusetts
Reviewed 7 February 2017

We were visiting friends in the area for a Super Bowl party and wanted lodging nearby. The TripAdvisor reviews were positive, so we booked it. Pets are allowed and we are allergic, so we asked for a King room that was pet free and non-smoking. They were very accommodating when we reserved over the phone. Upon arrival until we checked...

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Helpful?
Thank LikesFairness
West Springfield, United States
Reviewed 6 February 2017

The hotel was very clean and the staff was great. We were there only one night checking in late and leaving early. The breakfast was very good with lots of choices. It had easy access to the highway and was located in an area with lots of nearby restaurants, so it was very convenient, and safe. Our only issue was...

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Thank X2201OTcynthiac
Saint Albans, Vermont
Reviewed 6 February 2017

This hotel is in a prime location near restaurants and shopping. The service was incredible by every single staff member. That is very rare these days. All employees have been there for a long period of time, which says a lot about the quality.

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Thank 777trishaw
United States
Reviewed 5 February 2017

This Hampton is clean, convenient, and has an extremely professional staff. Have stayed on several occasions and always extremely satisfied. Great complimentary breakfast and rooms are nicely outfitted. Great price as well.

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Helpful?
Thank davidpC2694DL
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear davidpC2694DL, Thank you for your repeat business and kind words about our cleanliness, convenience, staff and breakfast! We hope to see you again soon. Sincerely, Megan Pascale General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn West Springfield

Address: 1011 Riverdale St, West Springfield, MA 01089-4614
Region: United States > Massachusetts > West Springfield
Price Range: $151 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn West Springfield 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hampton Inn West Springfield Hotel West Springfield
West Springfield Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn West Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check with the front desk if you have pet allergies.”
 of 5 bubbles GailG124, 1 Mar 2017 | Read review
“We stayed on the 4th floor - no complaints. You can walk to shopping.”
 of 5 bubbles LikesFairness, 7 Feb 2017 | Read review
“Stay away from lobby”
 of 5 bubbles birdie11772, 23 Sep 2016 | Read review
“never had a bad one”
 of 5 bubbles howardw431, 21 Sep 2016 | Read review
“A king room size would be the best bet.”
 of 5 bubbles pahess, 8 Jul 2016 | Read review
5 of 5