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Hampton Inn West Springfield

PricelineUS$112*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$116*
US$112*
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US$116*
US$116*
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Hampton Inn West Springfield
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586 Reviews from our TripAdvisor Community

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Showing 577: English reviews
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Falmouth, United States
Reviewed 3 days ago NEW

Excellent services. The staff were helpful and trustworthy. Our stay was an excellent value. The food and amenities were good. The people who work at this hotel were friendly and went out of their way to assist us. We would go back again.

Review collected in partnership with Hampton
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Helpful?
Thank A9906KCpeterg
Saint John, NB
HOTEL’S FAVOURITE REVIEW
Reviewed 1 March 2017

Very nice hotel located within walking distance to restaurants, a mall, Costco, liquor store, etc. Rooms were clean and modern. No complaints. This appears to be a very pet friendly hotel because the first floor was full of dogs (there was a dog show in town) but they do not accept cats (?). Saying that, the hotel was immaculate and...

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Helpful?
Thank GailG124
About Hotel's Favourite Review
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear GailG124, Thank you for choosing Hampton when visiting the area and for the detailed review of your experience. It is true that we allow dogs but not cats or other pets. The coupon rate is wonderful when available though it is walk in only and based on availability. I'm happy you were able to take advantage of it while...

Pass Christian, United States
Reviewed 2 weeks ago

Easy to relax after working all day. Generally quiet, courteous staff. Easy access to several nice places to eat, easy parking, loading, etc. Only thing that could be considered inadequate is the complimentary internet could be better, maybe next time I will pay for the upgraded internet and see how that goes. All in all, no complaints on my stay.

Review collected in partnership with Hampton
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Helpful?
Thank O3190NVjamesp
Reviewed 3 weeks ago via mobile

I loved my stay at the Hampton inn the staff are extremely friendly and very helpful. My favorite of all was Padro. Je really made it feel like home away from home. When i first arrived my GPS broke and padro went above and beyond to help me find a local place to buy a new one. This was my...

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Helpful?
Thank W1LDCH1LD186
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear W1LDCH1LD186, Thank you for recognizing Pedro for excellent service and for making us your "home away from home" for your first solo trip to Massachusetts! We appreciate your business and hope to see you again. Sincerely, Megan Pascale General Manager

Mount Vernon, United States
Reviewed 3 weeks ago

This was a great hotel!!! The staff was great and very helpful. The only thing I would say is if you want a place to swim indoors there is no indoor pool. There is an indoor water park across the street that is awesome and my daughter had a really great time.

Review collected in partnership with Hampton
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Helpful?
Thank 982tiarav
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear 982tiarav, Thank you for staying recently and for the great review despite not having an indoor pool. We appreciate your kind words about our helpful staff! I'm glad to hear you had a nice time at the nearby indoor water park as well. Sincerely, Megan Pascale General Manager

Portland, United States
Reviewed 3 weeks ago

Would recommend this hotel for it's location compared with the other one in Springfield due to safe feel and many restaurants and store very close by. Make sure to ask about restaurants in the area that offer discounts to people staying at this hotel. We went to both Six Flags and the Holyoke Mall and both were easy to get...

Review collected in partnership with Hampton
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Helpful?
Thank 54alicial
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear 54alicial, Thank you for staying with your family during your recent trip to the West Springfield area. We're so happy to hear that you had a nice time at our local attractions and enjoyed our location convenient to dining and shopping. We hope to see you all again this summer when you can enjoy the outdoor pool as well!...

West Springfield, MA, United States
Reviewed 3 weeks ago

Room floor was wet and smelled badly. Even though we had made reservations well in advance, we were told that there were no other rooms available. Our choice was to either stay in that room or find another hotel at a very late hour of the night.

Review collected in partnership with Hampton
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Helpful?
Thank I9999HYrickb
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear I9999HYrickb, Thank you for choosing us for your recent stay in the area. I'm extremely sorry about the issue that you experienced upon arrival and wish that we could have resolved it rather than leaving you with the choice of a complimentary night in the subpar room or a complimentary night at a nearby hotel. This was never our...

Rochester
Reviewed 4 weeks ago

This was mainly a typical Hampton. Location was great, staff was friendly, rooms were clean. However, the rooms are very small, it was not a place a family of 4 would want to hang out. There is an outdoor pool, (not open during our stay). The fitness center was pretty nice, except the treadmill was broken and the tv on...

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Helpful?
Thank Scarlettbella
Philadelphia, Pennsylvania
Reviewed 4 weeks ago

We had a room on the fourth floor, away from the elevators. The room was very clean and quite comfortable. One of the nice things that we appreciate from Hampton Inn is the quality of the bed linens including the different types of pillows (from soft to hard and in between). I like soft pillows and my wife likes hers...

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Helpful?
Thank mdenson50
Raleigh, North Carolina
Reviewed 16 April 2017

Awesome. I would stay again. The staff was so helpful and the rooms were so comfortable. I would recommend this hotel to all my friends and co workers. I would have liked more points for my stay but in all very affordable.

Review collected in partnership with Hampton
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Helpful?
Thank lavellb2017

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Hampton Inn West Springfield

Address: 1011 Riverdale St, West Springfield, MA 01089-4614
Region: United States > Massachusetts > West Springfield
Price Range: $166 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn West Springfield 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hampton Inn West Springfield Hotel West Springfield
West Springfield Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn West Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can actually select your room from an online map showing the location and layouts. I like rooms away from the elevator.”
mdenson50, 23 Apr 2017 | Read review
“Check with the front desk if you have pet allergies.”
GailG124, 1 Mar 2017 | Read review
“We stayed on the 4th floor - no complaints. You can walk to shopping.”
LikesFairness, 7 Feb 2017 | Read review
“Stay away from lobby”
birdie11772, 23 Sep 2016 | Read review
“never had a bad one”
howardw431, 21 Sep 2016 | Read review
5 of 5
Priceline
US$112* /night
View Deal
Booking.comUS$116
TripAdvisorUS$116
Hotwire.comUS$116
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*Disclaimer
Prices are for 1 room, 2 adults
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