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    Comfort Inn & Suites

    106 Capital Dr, West Springfield, MA 01089-1331
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    2017-10-01 2017-10-02
    US$140
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    Traveller (48)
    Room & Suite (35)
    Dining (12)
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    Overview
    • Excellent26%
    • Very good33%
    • Average25%
    • Poor8%
    • Terrible8%
    Travellers talk about
    “yogurt” (15 reviews)
    “six flags” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
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    La Quinta Inn & Suites Springfield
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    #3 of 8 hotels in Springfield
     
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    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Reviews (175)
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    51 - 55 of 171 reviews

    Reviewed 13 January 2016

    Hotel was nice, but in the middle of renovations. Our room was on the small side. There was a small table with two chairs oddly placed as you walked in, and no other side chair like by the bed. There was no closet, only a...More

    Thank Sandy H
    Response from Comfort_Inn_Suites, General Manager at Comfort Inn & SuitesResponded 14 January 2016

    Thank you so much for your detailed review. We appreciate you mentioning our friendly staff and great hot breakfast. Our renovations that you mentioned are nearly complete as we will be opening our new pool and exercise facility in the next few weeks. I have...More

    Reviewed 17 October 2015

    We had a great stay at the Comfort Inn. We had a renovated room, and it was a great bathroom with walk in large shower and granite counters. Very clean. Very comfortable bed....we slept great. Staff was courteous. Breakfast was included, and had scrambled eggs,...More

    1  Thank Rojo1664
    Response from Comfort_Inn_Suites, Manager at Comfort Inn & SuitesResponded 19 October 2015

    So glad to hear that you enjoyed your stay and recent trip to the Big E! We appreciate your compliments on our newly renovated facility and our great breakfast. We look forward to having you back on your next visit to the Springfield area! Regards,...More

    Reviewed 13 October 2015 via mobile

    My stay here was wonderful! Many nice updates since the last time I had been here. The front desk staff is pleasant and helpful! I would definitely stay here again. Rooms are clean and beds are comfortable!

    Thank Miss2111
    Response from Comfort_Inn_Suites, Manager at Comfort Inn & SuitesResponded 15 October 2015

    I am so glad to hear that you had a restful night sleep with us. We are also very excited about our newly renovated guestrooms and love to hear such positive feedback. Hope we see you again soon! Howard Munson Asst. General Manager

    Reviewed 5 October 2015 via mobile

    My family of 5 stayed at this hotel recently to break up a long trip. I have stayed in West Springfield several times before, usually at the Residence Inn, but they didn't have availability. The hotel is pretty dated, despite currently going through renovations. I...More

    Thank dulbie17
    Response from Comfort_Inn_Suites, General Manager at Comfort Inn & SuitesResponded 7 October 2015

    I appreciate your comments and apologize that you experienced some issues on your recent stay. I have shared your comments with our Housekeeping Manager and we have identified how this error occurred. More importantly, we have taken steps to ensure that future guests are not...More

    Reviewed 19 September 2015 via mobile

    Stayed here for business. First time in a Comfort Inn. Lady that works the overnight shift was extremely nice and helpful. Was upgraded to a suite which was fantastic. Place is being renovated but it caused no issues, noise, or anything like that. All encounters...More

    Thank Mike M
    Response from Comfort_Inn_Suites, General Manager at Comfort Inn & SuitesResponded 21 September 2015

    Mike, Thank you so much for your positive comments. I will definitely share them with all our staff including Sonya who works at night. We appreciate your comments regarding the hangers in our closets and will make sure there are additional hangers available from our...More

    La Quinta Inn & Suites Springfield
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    Naomi's Inn
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Self-Serve Laundry
    • Breakfast Available
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Hot Tub
    • Indoor pool
    Details
    • Price range
    • US$109 - US$160 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 75
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Choice Hotels, Hotels.com, Travelocity, Priceline, Expedia, Orbitz, TripOnline SA, Hotwire, Agoda and Cancelon so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
    • Also Known As
    • Comfort Hotel West Springfield ,
    • Comfort Inn And Suites ,
    • Comfort Inn West Springfield ,
    • West Springfield Comfort Inn
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    Traveller (48)
    Room & Suite (35)
    Dining (12)
    Pool & Beach (3)
    Hotel & Grounds (30)
    Bathroom (5)
    Nearby
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    2.13 km away
     
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    Ask a question
    Questions & Answers
    vct71655
    7 September 2017|
    AnswerShow all 5 answers
    Response from Comfort_Inn_Suites | Property representative |
    Unfortunately, there is not a shuttle to the Big E. One-Day tickets are available at the Hotel Front Desk so you may avoid lines at the Big E Ticket counters.
    0
    Votes
    nooccaraa
    22 August 2014|
    AnswerShow all 6 answers
    Response from Comfort_Inn_Suites | Property representative |
    There is not a shuttle to the Big E any longer. There used to be a private company that ran a shuttle but they discontinued that 2 years ago. The Comfort Inn & Suites does not have a bar or restaurant on property. Mark... More
    0
    Votes
    Room Tips
    "Ask for the back near the pool."
    Read review
    "Stayed twice and two room suite was great."
    Read review
    "We were on the top floor and it was great! Quiet and comfy!"
    Read review
    "I would recommend paying for a larger suite. Deluxe rooms are small."
    Read review
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