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Extended Stay America - Boston - Westborough - Computer Dr.

67 reviews
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Traveller (29)
Room & Suite (12)
Dining (1)
Overview
  • Excellent20%
  • Very good11%
  • Average31%
  • Poor13%
  • Terrible25%
Travellers talk about
“esa”(3 reviews)
“kitchenette”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (67)Write a Review
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11 - 15 of 66 reviews
Reviewed 22 June 2017

The hotel/grounds were well kept, as was the pool. I went during a heat wave and was glad to have that pool! There isn't a shower anywhere near the pool though; don't know why the sign asks guests to shower before jumping in if there...More

Review collected in partnership with Extended Stay
Thank meche608
Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 23 June 2017

Thank you for our feedback. Although you liked our pool, I apologize for the service and housekeeping issues you encountered during your stay. This is not the type We hope this didn’t overshadow your otherwise great stay and that you will choose us again in...More

Reviewed 16 June 2017

Didn't know that Extended Stay had limited services and pay as you go approach to housekeeping. Imagine my surprise when I came back to the room after 12 hrs of business meetings to find the bed unmade, trash baskets not emptied, the two wet towels...More

Review collected in partnership with Extended Stay
Thank marytaylorb
Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 17 June 2017

Please accept my apologies for your disappointment with our hotel policy. I truly regret the inconvenience caused. I am sorry our front desk staff was not informative to you at the time of check-in and I will remind them to communicate this more clearly going...More

Reviewed 9 June 2017

The room and hallways stunk the odor was so bad we had to keep windows open. Bathtub was clogged several times. Dirty remotes. They never cleaned our room. We always had to ask for clean towels and supplies. The staff was friendly there was no...More

Review collected in partnership with Extended Stay
1  Thank barbaramC4443OT
Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 10 June 2017

It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not...More

Reviewed 9 June 2017

It was a fast pick but being familiar with Extended Stay I knew it would be pleasant. As usual great place - clean amd comfortable. Had enough parking, medium sized pool. The staff were friendly, bed was amazing as well. Overall very pleased and good...More

Review collected in partnership with Extended Stay
Thank 245mdd
Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 9 June 2017

We are delighted you chose to stay at Extended Stay America - Boston - Westborough - Computer Dr. It’s our pleasure knowing you found us to be a good value and loved your room along with the bed and our staff for the outstanding service...More

Reviewed 4 June 2017

The good: Staff were friendly, and helpful. When they did clean it was lovely. The bad: Room smelled all week of rotten food, and could not get the smell to go away. The rooms were quite dated, paint was peeling the the bathroom. The refrigerator...More

1  Thank SupernPHY
Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 6 June 2017

Thank you for staying with us and sharing your experience. We are happy that you liked our friendly associates, but we are sorry for the issues you had with your room and the inconvenience they caused. We will discuss these issues at our future team...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$89 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$89 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (29)
Room & Suite (12)
Dining (1)
Pool & Beach (1)
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Room Tips
"Any room in the front of the hotel has a problem with night security light spilling over into the room."
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"Check out the room first before accepting it"
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"Go shopping first."
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"go somewhere else"
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