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Doubletree Hotel Boston/Westborough

779 reviews
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Traveller (68)
Room & Suite (47)
Pool & Beach (6)
Overview
  • Excellent41%
  • Very good36%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“double tree”(29 reviews)
“warm cookies”(19 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Doubletree Hotel Boston/Westborough
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (779)Write a Review
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All reviewsdouble treewarm cookieshockey tournamentbreakfast buffetnice hotelbusiness tripclean roomshot tubbusiness travelersnice staygreat place to staybed was comfortablefitness centereasy accessfront desk staffconvenient locationyogurt
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11 - 15 of 760 reviews
Reviewed 19 December 2017

We needed to stay for business 2 nights near westborough and this hotel had a few rooms open. Booked right away at discount fare and we got nice rooms. Rooms were modern, clean and the beds comfortable. Heater was responsive to keep temp steady and...More

Review collected in partnership with DoubleTree by Hilton
Thank markjM1469BA
Response from Scott S, General Manager at Doubletree Hotel Boston/WestboroughResponded 20 December 2017

Thank you so much for the great review markjM1469BA. Our staff works hard to deliver the best product and service in the area and we are glad to hear you enjoyed your stay. Thank you again and we hope to welcome you back in the...More

Reviewed 14 December 2017

Great experience, clean and comfortable hotel. The value of the hotel is excellent and the location for my meetings in Westborough made it the perfect hotel for the trip. I highly recommend this hotel for anyone in the area.

Review collected in partnership with DoubleTree by Hilton
Thank J1655ELrichardf
Response from Scott S, General Manager at Doubletree Hotel Boston/WestboroughResponded 18 December 2017

Thank you so much for writing about you experience with us. We are pleased to hear that you enjoyed your stay and found it a great value as well. Thank you for recommending us. We hope to welcome you back soon.

Reviewed 14 December 2017

I stayed here for a two day workshop in December 2017. The room was clean and perfect for my needs. There was complimentary internet. I had some trouble figuring out how to get it, but I did manage it. The workshop was in the event...More

Review collected in partnership with DoubleTree by Hilton
Thank B868AAamyw
Response from Scott S, General Manager at Doubletree Hotel Boston/WestboroughResponded 18 December 2017

Thank you so much for sharing your experience with our staff. We are happy to hear you loved your stay with us and enjoyed our venue for the workshop you attended. Thank you again and we hope to welcome you back in the near future.

Reviewed 2 December 2017

Top problems: 1. Beds/mattresses were worn, severely uncomfortable; 2. DOGS everywhere despite explicit "no pets" policy; 3. Room not clean, sheets not changed second night despite request; 4. Spineless, incapable front desk to do anything.More

1  Thank xxx896
Response from Scott S, General Manager at Doubletree Hotel Boston/WestboroughResponded 4 December 2017

Thank you for taking the time to share your feedback with us from your recent stay. We are very disappointed in your expressed impression of the Hotel and our staff. Our guest’s complete satisfaction is very important to me and my entire staff. We would...More

Reviewed 26 November 2017

surprised to find quality of room less pleasant than we had remembered it. room was clean, towels and linens fresh and fluffy, BUT burned out light bulb on night table, no extra blanket iin room. coffee machine had only oone functioning heating element. hotel is...More

Review collected in partnership with DoubleTree by Hilton
Thank David L
Response from Scott S, General Manager at Doubletree Hotel Boston/WestboroughResponded 3 December 2017

Thank you for your recent review of the Doubletree by Hilton Westborough. We are sorry to hear that your experience was not quite up to standards. We strive for the best customer experience.Be assured that we will address your concerns with our team, for we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$115 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (68)
Room & Suite (47)
Pool & Beach (6)
Dining (5)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Katfull
27 September 2016|
AnswerShow all 6 answers
Response from Derek R | Reviewed this property |
Yes. Normal check-in is 3 p.m. But, you can get an early check-in. Just not too early. I think they will let you check in about 2-3 hours early, with no additional charge. I checked in at 12:30 p.m. and they did not charge... More
1
Vote
Picklepod
20 April 2016|
AnswerShow all 2 answers
Response from scfernandez | Reviewed this property |
Honestly not sure, my stays there have been less than a week at a time.
0
Votes
tray218
1 December 2015|
Answer
Response from gregmNY | Reviewed this property |
It is about a 25 min drive.
0
Votes
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12
Room Tips
"Higher floor seems more peaceful"
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"even number rooms are on the other side farther from the highway"
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"Ask for the quiet wing which does not face the highway."
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"Executive floor was quiet"
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