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Extended Stay America - Boston - Westborough - East Main Street

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Extended Stay America - Boston - Westborough - East Main Street
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28 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Start your review of Extended Stay America - Boston - Westborough - East Main Street
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Allentown, Pennsylvania
Reviewed 2 weeks ago

I had to report to Boston for work for a 10 Month contract and so many place to choose from. Thank God for Extended stay Boston Westborough. They made my 10 Months away from home very enjoyable. Staff and management are top notch and you have everything you need...much better then renting. Also it is centralized to everything from Boston...

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Helpful?
Thank pss7paa4
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

Thank you for taking the time to share your experience. I am pleased to read you received excellent customer service and accommodations while staying at our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Reviewed 3 weeks ago via mobile

Have stayed at this location multiple times. The manager, Joe, has gone out of his way to keep things smooth and comfortable. They have a competent and friendly front desk staff too, notably Dianne who made the impossible "possible". Best Extended Stay in the area!

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Thank Nicholas k
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

The team and I appreciate your remarks. I'm so pleased to hear you continue to stay at our hotel, our manager made a positive impression, and that you received excellent customer service from our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Miami
Reviewed 11 January 2017

I was suppose to check in late Thursday evening; however, I had a delayed flight from the west coast and did not get in until early Friday morning. The clerk at the front was so nice to start but the Manager ( I think his name was Joe) greeted me and made sure I had extra towels and all the...

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Helpful?
Thank ravellim
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

Your feedback is important. Thank you for sharing. It is great to see you were well accommodated by our staff during your stay with. We strive for guest satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Westborough, Massachusetts
Reviewed 25 December 2016

immediately at check in, The GM Joe and Habib went above and beyond to make our stay enjoyable. The room was great for what I need and lived up to the online photos as advertised. The room was more than comfortable. Felt like we have moved into a fully furnished apartment to live.

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Helpful?
Thank kcaliste
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

We appreciate you taking the time to write a review. It is good to know you were well accommodated by our staff, who will be informed of the good job. Overall, your satisfaction with your room is great to read. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Saint Albans, Vermont
Reviewed 25 November 2016

Arrived and was assigned a room that had too few beds, with bedding lieing on the ground and a whiskey bottle on the counter. Oops. Ok, next attempt had enough beds, but no bedding for the pull-out sofa bed. Oops, again. Ok, they brought up bedding. We can get to looking at the room. Spacious and in reasonable condition. Good...

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Thank jordanvt
Newton, Massachusetts
Reviewed 21 October 2016

The hotel is clean and the rooms are spacious, but as with most Extended Stay hotels, do not expect luxuries or even high quality. The rooms seem recently renovated, so bathrooms and kitchenettes are in good shape. If you just need a no frills place to stay in this area, this will serve it's purpose.

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Thank jginbos
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

Thank you so much for posting a review of our hotel. I'm so pleased to hear that you found the accommodations to be spacious and clean. Thank you again for your comments. We hope to see you again in the future.

Ashland, Massachusetts
Reviewed 18 September 2016

The room was clean, but old and dingy. There was a strange smell, and when I informed a staff member she just shrugged. In the bathroom there was a strange wetness from the wall adjacent to the hallway. The walls were so thin I could clearly hear the conversation next door. While the staff were definitely hard working, they seemed...

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Thank Iris201401
North Fort Myers, Florida
Reviewed 17 September 2016 via mobile

Do not stay here! We are traveling with our dog, so our choices are limited. We walked into our room, which was spacious and ok. A kitchenette without even a cup, fork, or glass? Ok, we didn't expect those amenities. What we also did not expect, however, was a garbage can in the kitchenette that had NOT been emptied, and...

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Thank Lynn D
New Jersey
Reviewed 11 September 2016

rooms were brown and green and instead of looking rustic, they looked smoke-stained. i know its an extended stay but i am pretty sure there were people living there using government vouchers and there was a random guy sleeping on the couch when we went into the grab and go breakfast room.... not recommended for female travelers. on the plus...

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Thank Kimberly F
Boston, Massachusetts
Reviewed 11 July 2016

We needed a place to stay for a few nights this summer while we moved to a new home. There aren't many reasonably priced options and we decided to give this hotel a try because it was closest to our home. I had low expectations, and they were met. Bad review after bad review on TripAdvisor--does management make any changes?...

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Helpful?
Thank Melissa P
Manager_11525, Manager at Extended Stay America - Boston - Westborough - East Main Street, responded to this review

Thank you for posting a review of our hotel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I will be reviewing your comments with our team to ensure your experience is not repeated. We hope to have the opportunity to...

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Near Extended Stay America - Boston - Westborough - East Main Street

Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Boston - Westborough - East Main Street

Address: 180 East Main St, Westborough, MA 01581 (Formerly Extended Stay Deluxe - Boston - Westborough)
Region: United States > Massachusetts > Westborough
Price Range: $123 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Boston - Westborough - East Main Street 2.5*
Number of rooms: 85
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Boston - Westborough - East Main Street staff and other travellers.
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Questions? Get answers from Extended Stay America - Boston - Westborough - East Main Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor”
 of 5 bubbles pss7paa4, 6 Feb 2017 | Read review
“Second floor at the end is the quickest way to your vehicle;”
 of 5 bubbles ravellim, 11 Jan 2017 | Read review
“Try another hotel.”
 of 5 bubbles ARTarea51, 20 Jun 2016 | Read review
“Choose another hotel”
 of 5 bubbles m4rcus2001, 17 Jan 2016 | Read review
“3rd floor end room away from Route 9 is quiet”
 of 5 bubbles ophelia_sez, 15 Jan 2016 | Read review
5 of 5