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This is by far the filthiest place I've ever been to. The rooms smell of urine and their grab and go breakfast consists of just coffee and bars. For 100$ a night, it is way over priced!! I wouldn't recommend Extended stay America for anybody!!More
Thank Nadine F
Response from 00esa, Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 2 weeks ago
Nadine, thank you for taking the time to share your feedback. We are very disappointed to see that your feedback referenced the description of our hotel as "filthy". Our promise to our guest includes a commitment to providing a clean, fresh environment and we are...More
My family and I are so impressed with Heather, Diane and Joe. Bending backwards to ensure accommodations were booked and ran smoothly. Every question answered completely! Talked to residents and they love it there too!More
1 Thank happyfan2014
Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 5 weeks ago
It was our pleasure having you as our guest at Extended Stay America. We are delighted to know you loved the excellent service provided at the front desk. I will surely share your compliments with Heather, Diane and Joe for a job well-done. We hope...More
We visited Massachusetts as a family of 4 for college visits. We were looking for an inexpensive hotel. The staff was very pleasant. We arrived late (after 11 pm). When the elevator doors opened, the stench of tobacco was overwhelming. We had to return to...More
Thank Beth V
Response from 00esa, Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 3 weeks ago
Beth, thank you for your stay with us and for the candid review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we...More
First, let me start by saying, looks are deceiving. As a traveler, this has by far been the worst experience in my life at any hotel. The rooms appear to have been renovated, but the staff some not all was very unprofessional. The communication from...More
Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 11 September 2017
It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. I would also like to...More
We stopped here for over night stay on our way to Maine . The staff could not have been nicer. The room was very nice and clean . Would definitely pick to stay here again. It was close to couple nice local restaurants too.
Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 2 September 2017
Judy, we are delighted you chose to stay at Extended Stay America. It’s a pleasure knowing you loved your spotless room and the excellent service we provided. We can’t wait to welcome you back soon.
US$98 - US$150 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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