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2018-02-04 2018-02-05
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    Extended Stay America - Boston - Westborough - East Main Street

    180 E Main St, Westborough, MA 01581
    +1 877-432-9997
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    2018-02-04 2018-02-05
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    US$95
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    Traveller (7)
    Room & Suite (9)
    Dining (2)
    Overview
    • Excellent39%
    • Very good20%
    • Average14%
    • Poor16%
    • Terrible11%
    Travellers talk about
    “manager joe” (2 reviews)
    “little things” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (62)
    There are newer reviews for Extended Stay America - Boston - Westborough - East Main Street
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    11 - 15 of 60 reviews

    Reviewed 6 August 2017

    A friend recommended me this hotel, and she was not wrong "this place is awesome". The people in the front desk and everybody who work in the hotel are very friendly. They definitely make me feel that this hotel was an extension of my home!...More

    Thank Monica E
    Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 6 August 2017

    Monica, thanks for being our guest at Extended Stay America - Boston - Westborough - East Main Street. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our...More

    Reviewed 6 August 2017 via mobile

    This is by far the best ESA I've ever stayed in. It has all the comforts of home and excellent service. Not only were the room and accommodations immaculately clean but the staff is so welcoming! The manager Joe has a great energy and really...More

    Thank Etchasketch91
    Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 6 August 2017

    Thank you for being our guest and for taking the time to review your experience at EExtended Stay America - Boston - Westborough - East Main Street. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service...More

    Reviewed 3 August 2017

    The rooms were dark and dingy. Had a very strong and unpleasant odor of food which did not go away with air fresheners. The carpets were unclean. One of the days there was no hot water from 9 am till 6 pm. We had to...More

    Review collected in partnership with Extended Stay
    Thank 507anjalip
    Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 4 August 2017

    Anjali, we're sorry to know that you had an unpleasant experience with us. We regret we were unable to provide you a fresh room. We have addressed your concern to our housekeeping team to ensure deep cleaning is done so that no future guest come...More

    Reviewed 1 August 2017

    The room was not cleaned properly and the service was below average . The room got locked after we checked in by one of the inside protection locks that swing over a pin locking us out and the manager came and tried for less than...More

    Review collected in partnership with Extended Stay
    Thank thomaswJ4067UM
    Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 2 August 2017

    Thomas, please accept my apologies that your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We have discussed your concerns with the appropriate staff members, and we have instituted additional training to ensure...More

    Reviewed 31 July 2017

    Room smelled like eggs and rotten food. Kitchen floor was sticky with a grey residue. There was no bath soap, iron and dish towel. The mattress had the springs coming through. We had to buy an inflatable bed for the kids to sleep on. (Due...More

    Review collected in partnership with Extended Stay
    1  Thank brendacV5045OE
    Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 3 August 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

    About
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • US$98 - US$127 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Extended Stay, Expedia, Orbitz, Travelocity, Cancelon, TripOnline SA and getaroom.com so you can book your Extended Stay America - Boston - Westborough - East Main Street reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Westborough
    Add Photo Photos
    Traveller (7)
    Room & Suite (9)
    Dining (2)
    Hotel & Grounds (13)
    Bathroom (1)
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    Ask a question
    Questions & Answers
    catslmd
    10 October 2014|
    Answer
    Response from Heidi H | Reviewed this property |
    I'm not sure what WPI is... There is definitely no meat in the breakfast. It is grab and go so there was oatmeal packets, fruit, and granola bars. The only drinks that were available was coffee.
    1
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    Room Tips
    "I do not recommend."
    Read review
    "if you are bringing your pet ask for a room by an exit"
    Read review
    "All the rooms are good. Second and third story are a bit quieter, however."
    Read review
    "Clean and Large Rooms, Less AC Noise and well managed kitchen."
    Read review
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