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Although the staff are very friendly I am disappointed with my stay.
On my arrival night I wanted a quick dinner so went down but had to wait for at least 10 minutes to get someone’s attention and this I got by walking up to...More
Response from Abby W, Front Office Manager at Courtyard by Marriott Boston WestboroughResponded 4 days ago
Dear Valued Guest,
I apologize for the service you received on your recent stay with our hotel. Our Bistro is scheduled for an upgrade in the near future so I hope that your next meal with us is more pleasant. I have addressed your service...More
Came in later in the evening after work. The front door was sticking but the ladies at the front desk came running to help with the door. The check in was great asked which floor I wanted to be put in. Room very clean, anything...More
Good to stay a couple of nights for business. Lack of restaurant. The room was alright although one of the curtains was in bad shape, more attention in details are needed. I don’t think that this place is good for family trips.More
Response from Lieza C, Manager at Courtyard by Marriott Boston WestboroughResponded 2 weeks ago
Thank you for taking the time to write a review of your stay. We are so sorry that you were disappointed and you are correct, we are definitely up for our renovation. The good news is this will begin next month and we...More
Nice friendly staff at the front desk!
The rooms a bit dated and in need of updating along with the bedding
and the TV !!
The AC / heating unit was difficult to use and a bit temperamental !
Good location off Rt 495 and...More
Response from Abby W, Front Office Manager at Courtyard by Marriott Boston WestboroughResponded 3 weeks ago
Dear Valued Guest,
Thank you for taking the time to share your recent experience at the Courtyard Boston Westborough with us.
I'm glad our location was convenient for you and our staff friendly!
I am very sorry our current appearance was not what you had...More
Nice hotel but could use a few upgrades. I had to add a night and ended up losing my King room. Not really the hotel's fault, but the full size mattress really needed to be upgraded . I loved the shelf above the desk/dresser. Lots...More
Response from 496SANDRAM | Property representative |
Thank you for your question. Our hotel allows service animals only. We do based offer breakfast for a charge. This is based on the Courtyard brand standard.
We wish you luck and years of fun with your new pet.
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"If your room has a balcony, ask for one not on the freeway side."