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Holiday Inn Express Hotel & Suites Westfield

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1 room 2 adults 0 children
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169 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Ottawa, Canada
Reviewed 29 November 2016

This is our go to place to stay while visiting Westfield. The staff are great and accommodating. The common areas are clean. Free wifi and parking. The breakfast is standard holiday inn. This location could make breakfast amazing by having real eggs and also a fresh pot of oatmeal rather than packaged/powdered.

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1Thank bestfamilyadventures
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with some feedback from your stay. I was truly delighted to hear that you had enjoyed your overall accommodations and that our staff had been so accommodating. We truly pride ourselves on providing our guests with a great experience. Thank you again for your kind words and...

Scituate, Massachusetts
Reviewed 17 October 2016

Clean, comfortable and well appointed suite with plenty of room and comfort while enjoying Family Day at Westfield State University with my family. Great coffee and free breakfast with plenty of juice, eggs, bacon and assorted pastries. Very pleased! We'll be there again soon!

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Helpful?
Thank JamesD2013
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I was very pleased to hear that you enjoyed our hotel amenities including starting your day off right with our Express Start breakfast. We truly pride ourselves on providing a great guest experience. Thank you again for your comments and we look forward to...

Durham
Reviewed 10 October 2016

I stayed at the Holiday Inn Express because it was very convenient to Westfield Exit on the Interstate, and I find most HI to be reliable. The staff was courteous and helpful. The room was clean and spacious with a king bed. The first night we found it to be too hot as the heat had been left up at...

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Helpful?
Thank Barbara S
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I was pleased to hear that you had enjoyed majority of your stay and that our staff was accommodating as well. However, I would like to extend our sincere apologies with regards to breakfast falling short of expectations. We take a great deal of...

Boston, Massachusetts
Reviewed 20 September 2016 via mobile

This property is relatively new and located right off the Mass Turnpike. The checkin was quick. Rooms are a good size and comfortable. A/C worked well and was quiet. Free breakfast was okay. I stayed here for one night, got a quiet and good night's sleep. The only restaurants in the immediate area are Friendly's and Wendy's. If you don't...

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Helpful?
Thank Biztraveler2222
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I was delighted to hear that you had enjoyed your room accommodations including starting your day off right with our Express Start breakfast. We truly pride ourselves on providing our guests with a great experience. Thank you again for your comments and we hope...

Plymouth, Massachusetts
Reviewed 2 August 2016 via mobile

I was here for 3 Mondays in a row in July for a weekly meeting. The hotel is very accessible and is right of thr Mass Turnpike. There is ample parking and thr lobby is clean. There is a fish tank in the lobby and the large fish seemed to be a hit with kids. The rooms are clean and...

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Helpful?
Thank Lisa H
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I was very pleased to hear that you had enjoyed majority of your stay but I would like to extend our sincerest apologies with regards to breakfast falling short of expectations. We truly pride ourselves on providing our guests with a great experience so...

Pittsburgh, Pennsylvania
Reviewed 24 July 2016

When visiting for Westfield State graduation, this is about the only option in town. The rooms are adequate, the breakfast passable, and the staff were unenthusiastic. My room was across from the laundry facility and when I complained about the noise, the front desk clerk could have cared less about the inconvenience. At almost $200/night, not a terrific value for...

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Helpful?
Thank Galear
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with some feedback from your stay. I would like to extend our sincerest apologies with regards to your stay falling short of expectations. I can assure you that your comments have been documented and will be utilized. We truly pride ourselves on providing our guests with a...

Binghamton, New York
Reviewed 20 July 2016 via mobile

Great hotel to spend the night that's 2 minutes off the Mass Pike. Clean, modern and very friendly staff. The free breakfast was nothing fancy, but perfect for a quick bite before getting back on the road! The parking lot is well light and its in a safe area if arriving late.

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Helpful?
Thank 700scottf
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with some feedback. I was very pleased to hear that you had enjoyed your overall stay with us including starting your day off right with our Express Start breakfast. We truly pride ourselves on providing our guests with a great experience. Thank you again for your comments...

Reviewed 19 July 2016

I was in Westfield for an Alumni event at the university and wanted to connect with friends the next day. Only spent one night but it was worth it. The room was very clean, excellent water pressure, lots of room, great choices for breafast, and the staff was extremely helpful.

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Helpful?
Thank Liz B
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I was delighted to hear that you had enjoyed your accommodations while attending the Alumni event in town and that our staff had been so helpful. We truly pride ourselves on providing a great guest experience. Thank you again for your comments and we...

Boston
Reviewed 13 July 2016 via mobile

We liked this hotel, but only somewhat . The rooms were clean. The breakfast consisted of burnt bacon and cold omelettes, in addition to various other continental choices, and items, many of which they had run out of, like pastries. The breakfast room itself, needed it's sticky tables wiped more frequently, and frankly could have used more seats. The one...

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Helpful?
Thank Smackmyface
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with some feedback. I was pleased to hear that you had enjoyed most aspects of your stay but would like to extend our sincerest apologies with regards to the inconveniences you had encountered. I can assure you your comments have been documented and will be utilized. We...

Reviewed 12 July 2016

hotel was nice and clean and easy to get to. located within a few minutes of a really cool downtown area and also only 15 minutes or so from Southwick. I felt the price was a little high especially considering there is no microwave or fridge in the room. the staff were friendly and the poll area was clean and...

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Helpful?
Thank Keith B
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking a few moments to provide us with some feedback. It was wonderful to hear that you had enjoyed your overall stay with us and that our staff had been so accommodating. We truly pride ourselves on providing a great guest experience. Thank you again for your comments and we hope to see...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Westfield, Massachusetts Hotel Convenient to the Mass Turnpike The new Holiday Inn Express & Suites in Westfield, MA nestled in the foothills of the Berkshires, offers easy access to I-90 and is just a short drive from the city of Springfield and Bradley International Airport (BDL). The 100% non smoking Holiday Inn Express & Suites is just minutes from the Basketball Hall of Fame, Six Flags New England and Blandford Ski Area, the Holiday Inn Express & Suites Westfieldis perfect for families or individuals who are looking for lodging in Westfield. A short drive will bring you to the Quadrangle in Springfield, home to a variety of museums. For those who love to shop, we are also close to Holyoke Mall. Conveniently located near Atlas Copco, Mestek and General Dynamics as well as Noble Hospital, Amelia Park and Westfield State College. Our Westfield, MA hotel is ideal for business travelers who plan to attend meetings in Westfield. We can host your next event in our meeting room and help you stay connected with our free high-speed Internet access. While lodging in Westfield, MA take the time to enjoy a swim in the heated indoor pool or work out in the fitness center. You can eat well every morning at our free Express Start hot breakfast bar featuring our signature cinnamon rolls. Check out our great Westfield hotel deals and book your stay. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Westfield

Address: 39 Southampton Rd, Westfield, MA 01085-1319
Region: United States > Massachusetts > Westfield
Price Range: $146 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Westfield 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Westfield
Holiday Inn Express Westfield
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Westfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 318 was larger than others in our party”
NYYanks1974, 20 Jan 2017 | Read review
“Top floor is usually quietest wherever you go...”
JamesD2013, 17 Oct 2016 | Read review
“Avoid the rooms across from the laundry!”
Galear, 24 Jul 2016 | Read review
“Rooms in the back-right face a main drag for tractor trailers coming off I-90, so can get noisy with them going by every once in a while.”
cmkd_2007, 3 Jul 2014 | Read review
“Remember, the aircon is controlled from the wall and not the device.”
winterson66, 23 Jun 2014 | Read review
5 of 5