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Holiday Inn Express Hotel & Suites Westfield

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Holiday Inn Express Hotel & Suites Westfield
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164 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Westfield
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Showing 163: English reviews
Fall River, Massachusetts
Reviewed 28 June 2014

My 18-year-old son and I arrived here the day before the scheduled student and parent orientation at Westfield State University. The property was very clean, tastefully decorated in modern earth tones, and I appreciated the Bath and Body Works lotion and hair care products. Although the bed was comfortable, it was a little softer than what I was used to;...

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Helpful?
Thank Southcoaster
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you kindly for taking a few moments to provide us with some feedback. I was delighted to hear that you had enjoyed the room amenities as well as starting the day off right with our Express Start Breakfast. We truly pride ourselves on providing a great guest experience. We look forward to having you visit us again...

London, United Kingdom
Reviewed 23 June 2014

Fine hotel, clean, comfortable, good price - If you need a room in Westfield or off the Mass. Turnpike, this is a good place. The building is relatively new, very clean and the beds are fine. The proximity to the highway does not mean there is any noise - it was very quiet. Good stay.

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Helpful?
Thank winterson66
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking a moment to provide us with some feedback. I was very pleased to hear that your overall stay was an enjoyable one. We truly pride ourselves on providing a great guest experience. Thank you again for your comments and we look forward to having you visit us again soon! Sincerely, Nathan Byrd

Rochester, New York
Reviewed 19 May 2014

I stayed here while traveling through the area for business. The property is very clean and comfortable. I had a very quiet night’s sleep. No real frills or extras but that is OK. There isn’t much near by the hotel that I could see. Maybe Westfield has a downtown or something but it isn’t near the hotel. No surprises here...

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Helpful?
2Thank Jeff W
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you kindly for taking the time to provide us with some feedback. I was delighted to hear that you had enjoyed your room accommodations and that you were able to get a good night's rest before starting the work day. Thank you again for your comments and we look forward to having you visit us again soon!...

Northern New York
Reviewed 23 April 2014

Stopped here on my way home from Boston. I found it to be a very clean hotel and very friendly staff. The room was exceptional, very clean and neat and many offerings in the bathroom in the way of soaps and lotions. Plenty of towels too. The breakfast served was very good and plenty to choose from. Happy to have...

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Helpful?
Thank Pixy61
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with your feedback. It was absolutely wonderful to hear that you had enjoyed our staff services, your room ammenities, and also starting the day off right with our Express Start Breakfast. We pride ourselves on providing a truly great guest experience. Thank you again for your comments...

Torrington, Connecticut
Reviewed 17 February 2014

I live in Connecticut, and travel to Massachusetts 2-3 times a year. I always have stayed at this hotel because of the clean rooms, excellent helpful staff, and delicious breakfast. I have never been disappointed when I stay here. Everyone is very helpful and listens to your concerns. I like a clean room, and everytime I have stayed here, the...

Review collected in partnership with La Quinta
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Helpful?
Thank William B
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking a moment to provide us with your feedback. I was very pleased to hear that your overall stay was enjoyable and that you had received great service as well. We truly pride ourselves on providing a wonderful guest experience. Thank you again for your comments and we look forward to having you...

Madison, Wisconsin
Reviewed 30 December 2013

We were traveling through the area on our way to New Hampshire for Christmas. Danny Rivera at the front desk was very friendly. He made our night after a long days drive. The room was good and the bed was very comfortable. Breakfast the next morning was hot and just what we needed before we headed on our way.

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Helpful?
Thank Susan W
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback. It was a pleasure to hear that you had enjoyed your overall stay including starting the day off right with our Express Start Breakfast. We pride ourselves on providing a truly great guest experience. Thank you again for your comments and we hope to have you...

Illinois
Reviewed 27 December 2013

The hotel looks very nice from the outside, but finding anybody inside that is working is the challenge. At check in, we had to wait for a person to show up at the front desk. And during the 3 day stay, that seemed to be a constant theme, nobody home. The room was furnished fine, we had one of the...

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Helpful?
Thank Coachdolan
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking a moment to provide us with feedback from your recent stay. We would like to extend our sincerest apologies with regards to the inconveniences that you had experienced. I would like to assure you that your comments have been documented and will be utilized in order to improve upon our overall services....

Vermont
Reviewed 22 December 2013

I have stayed here before and this visit was unique in that there were a couple of minor issues. it's a newer hotel, on the edge of an industrial area. the first room we were given had an odor, like someone had eaten a pizza with onions inside. we were promptly and cheerfully moved to another room and the young...

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Helpful?
Thank BellWildFire
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with some feedback from your stay. It was wonderful to hear that your overall stay was enjoyable and that our staff was able to resolve your concerns. We strive to provide our guests with a truly great guest experience. Thank you again for your comments and we...

Indianapolis, Indiana
Reviewed 29 November 2013

Most of the Holiday Inn Express motels we have stayed in have been built in recent years so everything is in great shape. We've never found a bad one. We stopped at this one last in the evening so we just needed a place for the night. We were traveling through eastern MA at the peak season for the changing...

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Helpful?
Thank DSStephens
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you kindly for taking the time to provide us with some feedback. It was truly great to hear that we had met all expectations and that you had enjoyed your overall stay with us. We greatly appreciate your continued loyalty and hope to have you visit us again soon.

Westford
Reviewed 24 November 2013

The hotel room was clean, quiet and the front desk staff Danny Rivera is professional and greets everyone enthusiastically. The continental breakfast was well stocked, nothing was stale, restocked continuously and the breakfast area kept clean.

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Helpful?
Thank Tim J
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking some time to provide us with your feedback. It was wonderful to hear that Danny made for a memorable check-in experience and that your stay had been enjoyable, including starting your day off right with our Express Start Breakfast. We hope to have you visit us again whenever you're in the area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Westfield, Massachusetts Hotel Convenient to the Mass Turnpike The new Holiday Inn Express & Suites in Westfield, MA nestled in the foothills of the Berkshires, offers easy access to I-90 and is just a short drive from the city of Springfield and Bradley International Airport (BDL). The 100% non smoking Holiday Inn Express & Suites is just minutes from the Basketball Hall of Fame, Six Flags New England and Blandford Ski Area, the Holiday Inn Express & Suites Westfieldis perfect for families or individuals who are looking for lodging in Westfield. A short drive will bring you to the Quadrangle in Springfield, home to a variety of museums. For those who love to shop, we are also close to Holyoke Mall. Conveniently located near Atlas Copco, Mestek and General Dynamics as well as Noble Hospital, Amelia Park and Westfield State College. Our Westfield, MA hotel is ideal for business travelers who plan to attend meetings in Westfield. We can host your next event in our meeting room and help you stay connected with our free high-speed Internet access. While lodging in Westfield, MA take the time to enjoy a swim in the heated indoor pool or work out in the fitness center. You can eat well every morning at our free Express Start hot breakfast bar featuring our signature cinnamon rolls. Check out our great Westfield hotel deals and book your stay. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Westfield

Address: 39 Southampton Road, Westfield, MA 01085
Region: United States > Massachusetts > Westfield
Price Range: $147 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Westfield 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Westfield
Holiday Inn Express Westfield
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Westfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 318 was larger than others in our party”
 of 5 bubbles NYYanks1974, 20 Jan 2017 | Read review
“Top floor is usually quietest wherever you go...”
 of 5 bubbles JamesD2013, 17 Oct 2016 | Read review
“Avoid the rooms across from the laundry!”
 of 5 bubbles Galear, 24 Jul 2016 | Read review
“Rooms in the back-right face a main drag for tractor trailers coming off I-90, so can get noisy with them going by every once in a while.”
 of 5 bubbles cmkd_2007, 3 Jul 2014 | Read review
“Remember, the aircon is controlled from the wall and not the device.”
 of 5 bubbles winterson66, 23 Jun 2014 | Read review
5 of 5