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Holiday Inn Express Hotel & Suites Westfield

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Holiday Inn Express Hotel & Suites Westfield
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160 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Westfield
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Showing 159: English reviews
Ottawa, Canada
Reviewed 12 November 2013

This is our hotel of choice when visiting Westfield area. The hotel is very well maintained including common areas and rooms. Standard Holiday Inn décor with comfortable beds. Suites have an extra seating area and include fridge, microwave and desk for electronics. One preventative item we noticed this time, they are now wrapping mattress in a zip liner. This is...

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Helpful?
Thank bestfamilyadventures
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking a moment to provide us with your feedback. I was very pleased to hear that you were able to relax and enjoy your overall stay with us. We look forward to having you visit us again whenever you're in the area!

Boston, MA
Reviewed 11 November 2013 via mobile

We were in Westfield to visit a family member who goes to school at Westfield State. The pool was really warm and clean, which was great for us with 2 little kids in tow. The room was very nice with a small sitting area. The surround area is not attractive - but that was not an issue for us.

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Helpful?
Thank FeistyCat
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with feedback from your recent stay. It was wonderful to hear that your family had enjoyed the room accommodations and a nice swim in our indoor heated pool. We hope to have you visit us again in the near future.

London, Canada
Reviewed 15 October 2013

Checked in with a very lovely young man (I think his name was Jason). He was so personable and friendly. Room was clean, comfortable and had everything we thought it would. Checking in and out was easy, no waits. Would recommend this to anyone!

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Helpful?
Thank GordonsLady
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback. Jason is one of our rising stars at front desk and it was wonderful to hear that you were able to relax and enjoy your overall stay. We strive to provide our guests with a truly great guest experience. We hope to have you visit us...

La Jolla, California
Reviewed 7 October 2013

Rooms were spacious. AC was difficult to regulate. Breakfast was good and more than enough of a selection to choose from. Easy accessible to the Mass Pike to get to I-90, only 4 miles to the east. Would stay there again when visiting the area. 30 to 35 minutes to Bradley Field.

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Helpful?
Thank Terrence Q
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback. It was fantastic to hear that you had enjoyed your room accommodations as well as our Express Start Breakfast options. We look forward to having you visit us again soon!

MK
Reviewed 30 September 2013

This hotel seems to be stuck in a time warp. Nothing seems to change here. I have been here 3 or 4 times and since my first time the one thing that stands out is how truly abysmal the breakfast cooked food, such as the choice there is, is. Truly claggy, heavy muffins, scrambled egg made I believe from powdered...

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Helpful?
Thank jussafax
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with feedback from your most recent stay. It was wonderful to hear that you had enjoyed the room accommodations as well as our staff services. I would also like to extend our sincerest apologies with regards to breakfast falling short of expectations. I would like to assure you that...

Dartmouth, MA
Reviewed 24 September 2013

Another road trip and another Holiday Inn Express. We stay here because this chain reliably provides comfortable, clean hotel rooms with all the amenities, friendly staff, and good breakfasts. Once again, this Holiday Inn Express met our high expectations. I particularly appreciated the quiet air conditioning system in the room, the very comfortable bed, and the good night's sleep. The...

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Helpful?
Thank 65Wagonaire
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking a moment to provide us with feedback from your recent stay. It was a pleasure to hear that you had enjoyed a good night's rest and the ammenities that our hotel has to offer. I hope that during your next stay you have an opportunity to relax in our indoor heated pool. We greatly...

Mendon, New York
Reviewed 15 September 2013

Having left Bar Harbor early due to weather, we needed a place to stay for the night. I called several places while on interstate 90 (Mass Pike) and they were booked. I was getting concerned when I finally found this Holiday Inn Express in Westfield that had a room. What a great find. The room was clean and quiet and...

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Helpful?
Thank M F
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking time to provide us with feedback regarding your recent stay. It was a wonderful to hear that you were able to relax and enjoy the comfort of your room ammenities as well as our Express Start Breakfast. We take a great deal pride in our overall product and services. We hope to have you...

Fredericksburg, Virginia, USA
Reviewed 18 August 2013

Stayed two nights and was very happy with the facility as a whole. The staff at check in was very friendly and helpful. Getting in to my room I was just as happy nothing special but it was clean and the beds were very comfortable. The pool was just right not too hot and not too cold and indoors which...

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Helpful?
Thank CORY A
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking a moment to provide us with your feedback. It was truly a pleasure to hear that you had enjoyed your overall stay with us and some of the ammenities that our hotel has to offer. We hope to have you visit us again in the near future.

Lisbon, New York
Reviewed 16 August 2013

We stayed here while visiting family and enjoyed every minute of it. The hotel staff was friendly and accommodating. He room was super clean and the bed very comfortable. The hotel is very easy to find as it is right off the Mass Pike. However, there isn't much around it only Friendly's restaurant. The only thing that I would change...

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Helpful?
Thank lovestotravel061
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for providing us with some feedback from your recent stay. It was great to hear that you had enjoyed our staff services and your room ammenities as well. We hope to have you visit us again whenever you're in the area.

White Plains, New York
Reviewed 16 August 2013

Just here for the night, after vacationing in Lake George and looking for a place to stay close to activities in Western Massachusetts the next morning. We are also IHG members, and they greeted us with a cold bottle of water at check-in which was appreciated. Coming from the west (Mass Pike), there are no exits for 30 miles so...

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Helpful?
Thank Tzyoam
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback regarding your most recent stay. It was wonderful to hear that your family had enjoyed our overall services as well as some of the other ammenities that our hotel offers such as our indoor heated pool. We greatly appreciate your loyalty and look forward to having...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Westfield, Massachusetts Hotel Convenient to the Mass Turnpike The new Holiday Inn Express & Suites in Westfield, MA nestled in the foothills of the Berkshires, offers easy access to I-90 and is just a short drive from the city of Springfield and Bradley International Airport (BDL). The 100% non smoking Holiday Inn Express & Suites is just minutes from the Basketball Hall of Fame, Six Flags New England and Blandford Ski Area, the Holiday Inn Express & Suites Westfieldis perfect for families or individuals who are looking for lodging in Westfield. A short drive will bring you to the Quadrangle in Springfield, home to a variety of museums. For those who love to shop, we are also close to Holyoke Mall. Conveniently located near Atlas Copco, Mestek and General Dynamics as well as Noble Hospital, Amelia Park and Westfield State College. Our Westfield, MA hotel is ideal for business travelers who plan to attend meetings in Westfield. We can host your next event in our meeting room and help you stay connected with our free high-speed Internet access. While lodging in Westfield, MA take the time to enjoy a swim in the heated indoor pool or work out in the fitness center. You can eat well every morning at our free Express Start hot breakfast bar featuring our signature cinnamon rolls. Check out our great Westfield hotel deals and book your stay. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Westfield

Address: 39 Southampton Rd, Westfield, MA 01085-1319
Region: United States > Massachusetts > Westfield
Price Range: $137 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Westfield 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Westfield
Holiday Inn Express Westfield
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Westfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is usually quietest wherever you go...”
 of 5 bubbles JamesD2013, 17 Oct 2016 | Read review
“Avoid the rooms across from the laundry!”
 of 5 bubbles Galear, 24 Jul 2016 | Read review
“Rooms in the back-right face a main drag for tractor trailers coming off I-90, so can get noisy with them going by every once in a while.”
 of 5 bubbles cmkd_2007, 3 Jul 2014 | Read review
“Remember, the aircon is controlled from the wall and not the device.”
 of 5 bubbles winterson66, 23 Jun 2014 | Read review
“1st floor Kings are very spacious”
 of 5 bubbles BellWildFire, 22 Dec 2013 | Read review
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