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Quality inn Westfield

Traveller (30)
Room & Suite (38)
Dining (15)
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2 Southampton Rd, Westfield, MA 01085-1320 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
2.5 Star accommodation
Oct. 7Oct. 8
1 room, 2 adults, 0 children
Standard Room
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Reviews (90)
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1 - 5 of 87 reviews
Reviewed 4 weeks ago

We stayed at this hotel 12 nights, but would have changed hotels if not prepaid and non-refundable. Bathtub drained poorly, with water up over my ankles. Desk clerk was very rude and did-respectful when issue was reported. Wi-Fi was spotty at best and overheard night...More

Thank Sara F
Reviewed June 10, 2018 via mobile

Great location. Great price. Had a laundry, breakfast, microwave, and fridge. Had a front door and a back door. The pool was being repaired but it was too cold to swim. There were a lot of workers staying there (big trucks—not 18 wheelers) but it...More

Thank martaindale3
Reviewed November 10, 2017

The hotel is non-smoking. I checked in at 10pm after driving four hours, and I had to sign the standard waiver that if I smoked (we are both non-smokers!), I would agree to pay a $250 cleaning fee. Imagine our surprise when we opened the...More

Thank Bruce R
Response from Scott F, Manager at Quality inn WestfieldResponded November 13, 2017

Dear Bruce, We are sorry that we were not able to switch you to another room because we were sold out. We have spoken to the housekeeper responsible for that particular room and it has now be deep cleaned to remove any lingering smoke odors....More

Reviewed October 17, 2017

Pros: Nice big room Great pillows Easy to find (right off the Mass Pike) Cons: Not squeaky clean Room smelled musty on arrival Very loud trucks in the early morning if you are on the non parking lot side We were only here for one...More

Thank arianatsp
Response from Scott F, Director of Sales at Quality inn WestfieldResponded October 19, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed October 10, 2017 via mobile

Thank God I didn’t read all those old reviews before I checked in, Nothing could be further from the truth. I had a very easily, professional, cordial check in. Scott was very helpful and informative as well,As it turned out he was sales manager of...More

Thank charlieome
View more reviews
Quality Inn Westfield Massachusetts conveniently located on route 10/202 off exit 3 on I-90. This Quality in is just minutes away from downtown Westfield and Springfield, and several area ...More attractions including: The Westover Air Force Base, NaiSmith Memorial Basketball Hall of Fame, Eastern States Exposition, Six Flags New England, The Mass Mutual Center, Yankee Candle, and the Holyoke Mall. The Quality Inn is a completely Smoke Free and Pet Friendly perfect for business travelers, families and individuals seeking quiet, clean, and friendly accommodations in Westfield Mass. We invite all our guests to enjoy our complimentary Q breakfast hot and fresh every day. Stay connected with coworkers, friends, or family with our free hi-speed wireless internet, and business center. Or take some time out to relax in our outdoor seasonal pool. Also, be sure to check out our great special offers, and packages. For Corporate and Group rates please contact our Director of Sales for more information. Less
Hotel class
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Golf Course
Laundry Service
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Room Service
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$87 - US$149 (Based on Average Rates for a Standard Room)
Formerly known as
Econo Lodge
Also Known As
Econo Lodge Westfield
Westfield Econo Lodge
Econolodge Hotel Westfield
United States > Massachusetts > Westfield
Traveller (30)
Room & Suite (38)
Dining (15)
Pool & Beach (4)
Business Centre & Event Rooms (2)
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Nearby RestaurantsSee all 105 restaurants in Westfield
Westwood Restaurant and Pub
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Dunkin' Donuts
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.14 km away
Nearby AttractionsSee all 14 attractions in Westfield
Stanley park
142 reviews
4.72 km away
Westfield River Brewing Company
39 reviews
7.94 km away
Grandmother's Garden
11 reviews
2.84 km away
The Ranch Golf Club
13 reviews
7.07 km away
Questions & Answers
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October 14, 2015|
AnswerShow all 5 answers
Response from Lesa P | Reviewed this property |
No or I should say not that I have ever seen. I have stayed there twice and never seen anything that would remotely resemble a banquet room.
Room Tips
"Parking lot side will be quieter and you can access it directly from your room on the 1st floor"
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"Our lst floor room was fine with an exit directly to parking lot"
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"First floor, on parking lot side. Doors open to inner hall way and to outside. Great way to walk dogs and..."
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"Ask for a room facing the parking lot :)"
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