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Quality inn Westfield

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Traveller (30)
Room & Suite (38)
Dining (15)
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent23%
  • Very good27%
  • Average20%
  • Poor11%
  • Terrible19%
Quality Inn Westfield Massachusetts conveniently located on route 10/202 off exit 3 on I-90. This Quality in is just minutes away from downtown Westfield and Springfield, and several area attractions including: The Westover Air Force Base, NaiSmith Memorial Basketball Hall of Fame, Eastern States Exposition, Six Flags New England, The Mass Mutual Center, Yankee Candle, and the Holyoke Mall. The Quality Inn is a completely Smoke Free and Pet Friendly perfect for business travelers, families and individuals seeking quiet, clean, and friendly accommodations in Westfield Mass. We invite all our guests to enjoy our complimentary Q breakfast hot and fresh every day. Stay connected with coworkers, friends, or family with our free hi-speed wireless internet, and business center. Or take some time out to relax in our outdoor seasonal pool. Also, be sure to check out our great special offers, and packages. For Corporate and Group rates please contact our Director of Sales for more information.
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Property amenities
Free Parking
Pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Dry Cleaning
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Room features
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Family Rooms
Microwave
Good to know
HOTEL STYLE
Safe
HOTEL CLASS
Location
Full view
Contact
2 Southampton Rd, Westfield, MA 01085-1320
Getting there
Bradley Intl Airport23 km
Worcester Airport72 km
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Reviews (91)
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LanguageEnglish
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1 - 5 of 88 reviews
Reviewed 5 days ago

Positive, 1.Breakfast OK but where was the healthy food? I didn’t see any fresh fruit nor vegetables 2.Clean sheets in bed, and towels 3.The Lady at the reception was very friendly and helpful during my late Check In Not so positive, 1. Worn out furniture...More

Thank thella
Reviewed August 20, 2018

We stayed at this hotel 12 nights, but would have changed hotels if not prepaid and non-refundable. Bathtub drained poorly, with water up over my ankles. Desk clerk was very rude and did-respectful when issue was reported. Wi-Fi was spotty at best and overheard night...More

Thank Sara F
Reviewed June 10, 2018 via mobile

Great location. Great price. Had a laundry, breakfast, microwave, and fridge. Had a front door and a back door. The pool was being repaired but it was too cold to swim. There were a lot of workers staying there (big trucks—not 18 wheelers) but it...More

Thank martaindale3
Reviewed November 10, 2017

The hotel is non-smoking. I checked in at 10pm after driving four hours, and I had to sign the standard waiver that if I smoked (we are both non-smokers!), I would agree to pay a $250 cleaning fee. Imagine our surprise when we opened the...More

Thank Bruce R
Response from Scott F, Manager at Quality inn WestfieldResponded November 13, 2017

Dear Bruce, We are sorry that we were not able to switch you to another room because we were sold out. We have spoken to the housekeeper responsible for that particular room and it has now be deep cleaned to remove any lingering smoke odors....More

Reviewed October 17, 2017

Pros: Nice big room Great pillows Easy to find (right off the Mass Pike) Cons: Not squeaky clean Room smelled musty on arrival Very loud trucks in the early morning if you are on the non parking lot side We were only here for one...More

Thank arianatsp
Response from Scott F, Director of Sales at Quality inn WestfieldResponded October 19, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

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Questions & Answers
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ashy97
October 14, 2015|
AnswerShow all 5 answers
Response from Lesa P | Reviewed this property |
No or I should say not that I have ever seen. I have stayed there twice and never seen anything that would remotely resemble a banquet room.
0
Votes
Room Tips
"Parking lot side will be quieter and you can access it directly from your room on the 1st floor"
arianatsp
Oct. 17, 2017
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"Our lst floor room was fine with an exit directly to parking lot"
OutdoorSteveNH
Jul. 24, 2017
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"First floor, on parking lot side. Doors open to inner hall way and to outside. Great way to walk dogs and..."
Williamb1975
Dec. 28, 2016
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"Ask for a room facing the parking lot :)"
BethanyL103
Nov. 14, 2016
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PRICE RANGE
US$83 - US$127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
econo lodge westfieldeconolodge hotel westfieldwestfield econo lodge
FORMERLY KNOWN AS
Econo Lodge
LOCATION
United StatesMassachusettsWestfield
NUMBER OF ROOMS
57
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