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The Orchards Hotel

PricelineUS$150*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Orchards Hotel
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447 Reviews from our TripAdvisor Community

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Showing 437: English reviews
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Germantown, Maryland
Reviewed 1 week ago

Back in the day this was the place to go in Williamstown. Unfortunately it seems like most places in the area, they are just happy to be in high tourist demand during the summer. The hotel, while clean, looks as though it has not been renovated since 1982. Our room was comfortable but small. Most of the furnishings were dinged...

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Thank Original28
Melbourne, Australia
Reviewed 2 weeks ago

We stayed here as part of a tour and were quite seduced by its old-world charm and character. The room was large with the centre-piece the quaint high double bed, a novelty which we much appreciated despite having to use the three-step stool to climb into it. It was matched by a well-appointed bathroom with separate bath and shower. A...

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Thank tony9tn
London, UK
Reviewed 10 April 2017

What a dump. Hideous 1980s decor that was probably not attractive to begin with and is now incredibly dated and very battered. The halls smelled of mildew with an overlay of air freshener. Our room (which to be fair was a good size) had lumpy beds, stale-smelling pillows, and the same ugly and beaten-up furnishings as the rest of the...

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1Thank justhe4ofus
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I’m very disappointed to hear that you did not have a positive experience. I will make certain to share your comments with our ownership group regarding the...

Reviewed 25 March 2017 via mobile

Stayed with friends to snowshoe and eat. Booking.com had a great deal but it seems to be a reasonable stay anytime. Large clean - not modern- cozy rooms and common area for tea and coffee and 4pm apps. Good hot water and pressure and heat - my #1 criteria. Good pillows and towels etc. Gracious and friendly staff - a...

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Helpful?
Thank Mms1952
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I pleased to hear you enjoyed your visit. We are very grateful to have such large and spacious rooms that are very comfortable. I will share your...

NH
Reviewed 23 March 2017

Orchard Hotel gives value for the money. We had a huge room, comfortable king bed, fireplace, fridge, two sinks, tub and separate shower for $120. Indeed things are looking a little worn and dated, but it was super clean. Not sure I'd trade the update for what would certainly be a higher price. Staff was very accommodating when I asked...

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Helpful?
Thank Belize62
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I happy to hear you enjoyed your experience. I couldn’t agree with you more about the update and it is a great perspective. I will share your...

West Boylston, Massachusetts
Reviewed 23 March 2017

First off, staff extremely cooperative and helpful. It is clear to me they focus on customer service. Room was fine even though a little dated. Window not operating properly which let in cold air and street noise until I was finally able to pull it shut after removing the screen. One of the reasons we selected this location was so...

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Helpful?
Thank kdlake
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I happy to hear you enjoyed certain aspects of your experience but am equally disappointed that we did not meet all of your expectations. Our maintenance team...

Tallahassee, Florida
Reviewed 21 March 2017

We literally arrived with a blizzard and were warmly welcomed and cared for throughout our stay. Room was clean and spacious, food was very good, and the staff was attentive and friendly. We did not have a car, and, due to snow, did at times wish for a shuttle to-from the college. Nevertheless, we got some exercise and really didn't...

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Helpful?
Thank JAMenton
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I happy to hear you enjoyed your experience with us. Thank you for the kind words. I hope your visit to Williams College was successful. We look...

Bristol, Rhode Island
Reviewed 19 March 2017

Roomy rooms, dated, but clean, very convenient to The Clark, MassMoCA, & WCMA, etc. Daytime and morning desk staff super-friendly, efficient, and attentive. We do not plan to stay again. 1) This hotel offers 100 channels on the TV, pretty standard expanded-tier channels, with one notable exception: No MSNBC. The channel has apparently been blocked by the hotel. This overt...

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5Thank Mizter
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I’m disappointed to hear that you did not have a positive experience. I’m sorry to hear that not having MSNBC had such a negative impact on your...

Skokie, Illinois
Reviewed 10 March 2017 via mobile

Very comfortable room and very competitive price (Sunday night in early March may have had an impact). Bathroom was a bit dated. Could use some updates in wall treatments and better reading lamps. Service and breakfast were great

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Helpful?
Thank dfutransky
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I happy to hear you enjoyed your experience in the hotel as well as in our Gala restaurant. I will share your comments with the ownership group...

Concord, Massachusetts
Reviewed 13 February 2017

I write this with mixed feelings. The people and service were pretty good - front desk was extremely pleasant and eager to help, and the restaurant was also very pleasant with very sincere waitstaff. The building itself, however, is neglected. My first night was marked with a frozen room and snow inside the room. Turns out that two of the...

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Helpful?
2Thank DavidM2013
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The information we receive from guests like yourself is invaluable. I happy to hear you enjoyed certain aspects of your experience but am equally disappointed that we did not meet all of your expectations. I will be...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
A welcome alternative to traditional franchised hotels and local inns. With AAA Four Diamond Awards for lodging and dining, the Orchards Hotel and Gala Steakhouse & Bistro provides exceptional surroundings, exemplary service and gourmet cuisine to make it the ideal choice for the unique, fresh and anything but ordinary visit to the Berkshires and the mountainous Mohawk Trail Region. Experience the most comfortable, kick-off-your shoes luxury secret in Western Massachusetts. ... more   less 

Additional Information about The Orchards Hotel

Address: 222 Adams Rd, Williamstown, MA 01267-2933
Region: United States > Massachusetts > Berkshires > Williamstown
Price Range: $212 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Orchards Hotel 3.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Orchards Hotel Williamstown
Ma Orchard Williamstown
Hotel Style:
#4 Romantic Hotel in Williamstown
#4 Family Hotel in Williamstown
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Questions & Answers

Here's what travellers have asked, with answers from The Orchards Hotel staff and other travellers.
1 question
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Baltimore
over a year ago

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Questions? Get answers from The Orchards Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fireplace rooms are pretty nice in the winter”
DavidM2013, 13 Feb 2017 | Read review
“Choose room on upper level because footsteps can be heard loudly through ceiling if staying on the first floor.”
kyle10014, 16 Jan 2017 | Read review
“The fireplace rooms are large and comfortable”
Largenoggin69, 8 Dec 2016 | Read review
“All rooms seemed of a very high standard”
GedMliverpool, 9 Nov 2016 | Read review
“Get an upper level room to avoid noise from people walking above.”
omarti321, 1 Nov 2016 | Read review
5 of 5
Priceline
US$150* /night
View Deal
Official HotelUS$159
TravelocityUS$154
Booking.comUS$159
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
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