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The Orchards Hotel

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441 Reviews from our TripAdvisor Community

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Showing 431: English reviews
Tel Aviv, Israel
Reviewed 22 May 2013

We enjoyed a great weekend at this hotel. The room was spacious with very comfortable beds. I loved the window seat, although the view from our room was more paking lot than mountain view. The hotel has old world charm and staff is very friendly. A nice touch is free afternoon coffee and pastries. It is also nice to sit...

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Helpful?
1Thank Chava60
orchardsgm, General Manager at The Orchards Hotel, responded to this review

Thanks for staying with us on your brief visit to the area. Glad to see that you enjoyed our beds, as as most of other guests do. After all, a good night's rest is the most important aspect of any hotel visit. Sorry you missed the morning coffee and afternoon tea service that we do daily. I hope that you...

Bennington, Vermont
Reviewed 29 April 2013

I stayed one night in The Orcards for my anniversary. It was very nice. I chose the Tennessee Williams suite. A lovely shower, hottub (plenty of room for two), and a nice bathroom. The bed was extremely comfortable, as was the rest of the room. There were only two minor downsides: one of the windows didn't open very well and...

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1Thank Jay M
orchardsgm, General Manager at The Orchards Hotel, responded to this review

I'm pleased to know that your anniversary visit to the Orchards met all of your expectations. Many people comment on the comfort of our beds. Nice to know you also found them to be of high quality. As you know we are very proud of Gala and the excellent cuisine offered to our guests by Chef Bonnivier. Steaks are a...

Boston, Massachusetts
Reviewed 21 April 2013

This was probably a nice hotel 20 years ago. The rooms are very old and tired. The curtains and fabrics are all faded. The furniture is wilting. The t.v. is fuzzy. The wallpaper peeling. The common areas are more charming and the restaurant has good food. If you have to stay in Williamstown, it is much much better than the...

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1Thank M F
orchardsgm, General Manager at The Orchards Hotel, responded to this review

Thank you for your comments. I do want to address your concerns regarding renovations. On an annual basis we schedule various aspects of the property for renovation and/or revitalization. This is an on going process designed to keep the Orchards up to AAA Diamond Standards. Our facility is the only one in Berkshire County to attain that status year after...

Athol, Massachusetts
Reviewed 9 April 2013

Two of my co-workers stayed while attending a conference at the Reading Institute. The hotel is centrally located and exactly across the street from the conference center. I was able to book the hotel through travelocity which was convenient. My co-workers arrived late(ish) 8:30pm. the woman, Beth, at check in was very pleasant and super quick to check us into...

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1Thank MassachusettsRes
orchardsgm, General Manager at The Orchards Hotel, responded to this review

I'm pleased that you choose to utilize your AAA discount on your visit to our 4 Diamond Hotel. I'm sure that you will agree that we offer a great value for visitors. It's disappointing that your visit wasn't perfect and I apologize for your loud neighbors ( not typical of our guests) . April is very early( brrrr!) for pools...

Framingham, Massachusetts
Reviewed 9 April 2013

We stayed there for just 1 night, but definitely plan on going back! The rooms are great, very comfortable and clean. The swimming pool was still closed, but looked very inviting. The hotel is quite- even though it is on the main street, you still have peace and quite and can sleep very well. They are in the northern part...

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1Thank Yael N
orchardsgm, General Manager at The Orchards Hotel, responded to this review

I remember seeing you and the boys playing chess in our living room. It was very pleasing for us to be able to provide a relaxing visit for your family. Obviously you had some quality time together. I'm glad that we could provide a pleasant and relaxing place for you to settle into.Thanks for sharing you thoughts on Trip Advisor....

Seattle, Washington
Reviewed 8 April 2013

A truly classy, elegant, and aristocratic experience. My wife and I (Williams and Harvard alums respectively) regard this hotel as our romantic escape. You are treated like royalty here. It is truly one of the finest hotels in the world. It certainly is the finest hotel in the Berkshires. The restaurant is fabulous as well including the delightful vistas of...

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3Thank Peter S
orchardsgm, General Manager at The Orchards Hotel, responded to this review

Wow! Thank you for your very special review of the Orchards. Our managers and staff will be thrilled to hear that you think so highly of our hotel. There's not much more that I can say other than Thank You very much!! I hope that you will be able to visit us again soon.

Yvelines
Reviewed 5 April 2013

when visiting the Berkshires, where there is a lot to see, this is the place to stay. close to the center of Williamstown, it is a very quiet spot. No view,two levels ,and a library , a lounge with a fireplace where coffee or tea is available.Wifi everywhere.There is a symbolic swimming pool.... Very large room, with a high king...

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3Thank gerardYvelines
orchardsgm, General Manager at The Orchards Hotel, responded to this review

We agree, there is plenty to do in the Berkshires and there's much more in the summer. Soon the Williamstown Theater Festival will open, along with the new summer exhibits at Clark Art. MassMoca always has an enticing plan for contemporary art fans. As you have pointed out the Orchards and Gala are at the heart of it all. We...

Reviewed 1 April 2013

I will always be a returning customer as long as it stays the way it is know. The people at the front desk are so professional and friendly. The room is very clean with a turn down bed service and cookies in the evening. Thank you all from The Orchards Hotel for such great service. One more thing is the...

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2Thank khammy89
orchardsgm, General Manager at The Orchards Hotel, responded to this review

I guarantee that we will do our very best to continue to serve you as we have in the past. As you know we are always focused on giving great customer service in a comfortable, friendly manner. We know that, as our guests, that's what you appreciate the most. Repeat visitors are the best indication to us that we are...

Takoma Park, MD
Reviewed 31 March 2013 via mobile

Different from your standard chain but you gotta appreciate the family- run feel. Cool if quirky design/decor with lots of dark wood and common areas including a reading room with fireplace and a Steinway baby grand free for the playing. A solidly good restaurant and bar downstairs and a two minute drive to Williams College. Very good feel and the...

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2Thank rick99TakomaParkMD
orchardsgm, General Manager at The Orchards Hotel, responded to this review

Thank you so much for your very kind remarks. As I have stated many times, it is most pleasing for us to know that we have been able to make you comfortable time after time. Having the opportunity to meet and to know many of our guests on a personal level is a special treat that allows us to enjoy...

America, The Netherlands
Reviewed 30 March 2013

We stayed here for one night as part of a 5 night, 5 hotel trek through New England. This was our 2nd stay at The Orchards and it didn't quite measure up to the last. Our room was larger than the last stay, and that was very nice. However, they placed us in a ground floor room and it was...

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Helpful?
Thank ReviewerMaryland1
orchardsgm, General Manager at The Orchards Hotel, responded to this review

I'm saddened to hear that you didn't enjoy your stay as much as had in the past. Also i appreciate that you took the time to share your thoughts about your last visit. Let me adress your points. First all hotels and buildings are noisier on lower floors. It's hard to avoid the sound created by someone walking above. Water...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
A welcome alternative to traditional franchised hotels and local inns. With AAA Four Diamond Awards for lodging and dining, the Orchards Hotel and Gala Steakhouse & Bistro provides exceptional surroundings, exemplary service and gourmet cuisine to make it the ideal choice for the unique, fresh and anything but ordinary visit to the Berkshires and the mountainous Mohawk Trail Region. Experience the most comfortable, kick-off-your shoes luxury secret in Western Massachusetts. ... more   less 

Additional Information about The Orchards Hotel

Address: 222 Adams Rd, Williamstown, MA 01267-2933
Region: United States > Massachusetts > Berkshires > Williamstown
Price Range: $159 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Orchards Hotel 3.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Orchards Hotel Williamstown
Ma Orchard Williamstown
Hotel Style:
#4 Romantic Hotel in Williamstown
#4 Family Hotel in Williamstown
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Questions & Answers

Here's what travellers have asked, with answers from The Orchards Hotel staff and other travellers.
1 question
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Baltimore
over a year ago

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Questions? Get answers from The Orchards Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fireplace rooms are pretty nice in the winter”
 of 5 bubbles DavidM2013, 13 Feb 2017 | Read review
“Choose room on upper level because footsteps can be heard loudly through ceiling if staying on the first floor.”
 of 5 bubbles kyle10014, 16 Jan 2017 | Read review
“The fireplace rooms are large and comfortable”
 of 5 bubbles Largenoggin69, 8 Dec 2016 | Read review
“All rooms seemed of a very high standard”
 of 5 bubbles GedMliverpool, 9 Nov 2016 | Read review
“Get an upper level room to avoid noise from people walking above.”
 of 5 bubbles omarti321, 1 Nov 2016 | Read review
5 of 5