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BEST WESTERN PLUS New Englander

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BEST WESTERN PLUS New Englander
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485 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Stow, Ohio, United States
Reviewed 4 August 2015

Everyone at the Hotel was very helpful with everything. We were in Boston for a wedding and it was our first time in the city. They gave us great directions and tips on how to get around. The room was clean and the beds were comfortable. Would stay again with no problem

Review collected in partnership with Best Western
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Helpful?
Thank Bobbi B
Ottawa, Canada
Reviewed 3 August 2015

Not a great stay. Took a chance and it didn't pay off, though we did rack up some good airmiles. Room smelled distinctly of smoke. Fronk desk adamant there wasn't another room available, best they could do was air freshener, and we'd have to wait for it. When it finally arrived, staff entered room unbidden (and definitely unwelcome since I...

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Helpful?
Thank Jay T
Orlando, United States
Reviewed 31 July 2015

This hotel is a hidden gem for location, quality of hotel and value in Boston. The breakfast was excellent. The hotel provides complimentary transport to the subway T line. The hotel is situated in a very nice part of Boston. Will be back on next stay.

Review collected in partnership with Best Western
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Helpful?
Thank Anthony K
Milton Keynes, United Kingdom
Reviewed 30 July 2015

Hotel has ample car park outside, and a number of disabled places, with good wheelchair access and an elevator. Rooms are average to good, and dining facilities consists of a little pub style restaurant adjacent to the building. I could have given this hotel a better score, but I was totally put off by the inept customer service skill displayed...

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Helpful?
Thank Adam K
Reviewed 28 July 2015 via mobile

I stayed at the Best Western New Englander in Woburn on June 21, 2015. I checked in, at which time I presented a $75 Traveler gift card I had received as a gift, along with my credit card. The woman at the front desk ( who by the way was VERY unprofessional, and EXTREMELY rude ) had run both cards...

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2Thank Crystal B
St. Petersburg, Florida
Reviewed 28 July 2015

I booked another hotel 2 months in advance for 10 nights (July 10th thru July 20th).Three days into my stay at that hotel, it closed the pool and I was left in a lurch! My local grand children were expecting me to be “Grammie Day Camp with Pool” for the duration of my trip. My son began calling hotels (I...

Review collected in partnership with Best Western
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Thank Cheryl b
Bristol, United States
Reviewed 25 July 2015

We stayed 2 nights for our WEDDING ANNIVERSARY, The hotel was clean, staff friendly, and even though breakfast was free we did have to go elsewhere to eat breakfast.. Indoor pool was very clean but water extremely cold. Restaurant attached to Best Western Plus was good.

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Helpful?
Thank Roger D
Detroit, Maine
Reviewed 21 July 2015

Awesome. Stayed with my son, it was a great hotel. Service was amazing, everyone was extremely friendly. I saw them talking to one lady on the phone when we checked in-apparently she had smoked marihuana in her room and didn't want to pay the fee!- but the staff were extremely polite and tolerating. Somebody dealt with marihuana lady while another...

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Helpful?
Thank John D
Hazleton, United States
Reviewed 21 July 2015

Unfriendly reception at chicking in 3 people on the counter, and they look at each other who wants to check you in, then say someone will be with you in a min. chipped pain on bathroom door, refrigerator not on. breakfast o man.... i didn't feel the food was kept hot enough, the orange juice was watered down and they...

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Thank Elaine W
Montreal, Canada
Reviewed 20 July 2015

Booked last minute, room was ready and clean. The AC was too noisy, had to switch it off to be able to sleep. Bathtub door had a leaking problem, water ended up on bathroom's floor. Breakfast was ok, although they have a waffle machine!

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Helpful?
Thank Sofiane H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the BEST WESTERN PLUS New Englander in Woburn, Massachusetts, a AAA Three-Diamond award-winning hotel, which offers guests friendly customer service to make any stay a memorable one. This full-service Woburn hotel offers well-appointed guest rooms each featuring cable satellite television with HBO® and high-speed Internet access. Hotel guests are welcome to enjoy a complimentary full breakfast and complimentary newspaper each morning. Other hotel amenities include an indoor heated swimming pool, fitness center, business center offering complimentary email access, free parking and shuttle service to Anderson Commuter Rail Station. The BEST WESTERN PLUS New Englander also offers 4200 square feet of state of the art meeting facilities that include two ballrooms and an executive boardroom that accommodates up to 200 guests. ... more   less 

Additional Information about BEST WESTERN PLUS New Englander

Address: 1 Rainin Rd, Woburn, MA 01801 (Formerly Four Points by Sheraton Woburn)
Region: United States > Massachusetts > Woburn
Price Range: $117 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS New Englander 3.5*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Best Western, Booking.com, Travelocity and Expedia so you can book your BEST WESTERN PLUS New Englander reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus New Englander Hotel Woburn
Best Western Hotel Woburn
Best Western New Englander
Best Western Woburn
Woburn Best Western
Hotel Style:
#6 Business Hotel in Woburn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS New Englander staff and other travellers.
6 questions
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Wallace, North Carolina
6 months ago
Accra, Ghana
The Villages, Florida
over a year ago
The Villages, Florida
over a year ago

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Questions? Get answers from BEST WESTERN PLUS New Englander staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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