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Clean, comfortable and quiet. Front desk staff is very pleasant and accommodating. Breakfast is as expected in a large, well-lit room. Complimentary fruit and cookies at the desk. Easy walk to a few fast food places, Walgreens and Walmart.
My sisters and I were greeted with friendly smiles when we arrived at the Bad Axe Holiday Inn Express. The restaurant recommended by the front desk (Rachel's) was fabulous. After a wonderful dinner, we relaxed in the comfy beds in our room. Our accommodations were...More
Very friendly staff. Rooms are clean breakfast was good. Good location. Rachel at the front desk is wonderful. She did everything in her power to accommodate our stay. We appreciate her efforts. Will defiantly stay here again and highly recommended this place.
STAY AWAY FROM THIS RESORT! CUSTOMER SERVICE IS LACKING AND MANAGER/OWNER IS THE REASON WHY. Room was confirmed but given away. Manager said go look for a motel or sleep in your car with your family. No rooms within 2 hours of hotel so we...More
Thank James V
Response from IHGService, Guest Relations Manager at Holiday Inn Express Bad AxeResponded 19 August 2017
Hi James V,
Thank you for taking the time to write a review of our hotel. I am sorry to about the issues you had with your reservation. It is also regrettable to read that our services did not live up to your expectations. Please...More
I had driven 3 1/2 hours from up north to go to my Aunts funeral.
When I told the front desk I was here for a funeral not only did the upgrade my room but they gave me a discount!!
The hotel is very clean,...More