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Americas Best Value Inn- Benton Harbor

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Traveller (20)
Room & Suite (9)
Pool & Beach (2)
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Overview
  • Excellent1%
  • Very good7%
  • Average18%
  • Poor15%
  • Terrible59%
5 days ago
“Awkward”
8 Oct 2017
“Won't go back !”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (123)
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1 - 5 of 122 reviews
Reviewed 5 days ago

Asked for bottom floor by the pool and was given a 3rd floor over a roof, when i asked why i was told bottom floor is for handicapped guests but i was never asked if i was handicapped. Slider door was badly cracked and taped...More

Review collected in partnership with this hotel
Thank tconra805781
Reviewed 18 March 2018

Excellent customer service and hospitality. The beds were very comfortable. The best nights rest I've had in months. Excellent facility for serving dynamic meals however, is not currently in use. They provide continental breakfast only! However, Country Kitchen serving up delicious breakfast is lest than...More

Review collected in partnership with this hotel
Thank dpasha331902
Response from DaveAbvis, Manager at Americas Best Value Inn- Benton HarborResponded 20 March 2018

We are glad that you had a good stay with us. Hope to see you again.

Reviewed 15 January 2018

The front desk staff are very kind and genuine. Brian especially went out of his way to make my stay peaceful. The rooms need some updating but not bad. They are clean and have a microwave and mini fridge in them.

Thank orentkim2018
Response from DaveAbvis, Manager at Americas Best Value Inn- Benton HarborResponded 18 January 2018

Dear Kim Thank you for taking out time and post your review. We are happy that you enjoyed your stay at the hotel. We appreciate the feedback and hope to see you again. Management Americas best value Inn and suites

Reviewed 7 November 2017

DO NOT STAY HERE! ZERO STARS IF I COULD. My wife got bed bug bites on her back and my friends, who were staying at the same in a different room, got lots of bites and took pictures of the bugs crawling in the bed....More

Thank burstpaul
Response from DaveAbvis, Manager at Americas Best Value Inn- Benton HarborResponded 9 November 2017

Thank you for your business and taking time to post a review. We apologies for experience you had at the hotel although this is not a true picture. We are regularly being inspected and recently too got inspected by the concerned department to ensure health...More

Reviewed 1 November 2017

Dirty rooms and rude staff. Booking was inaccurate with distance from our actual destination. The hotel manager and the booking staff would not help even though the mistake was not ours. Will not use booking anymoreMore

Review collected in partnership with this hotel
Thank C1815FPjillp
Response from DaveAbvis, Manager at Americas Best Value Inn- Benton HarborResponded 3 November 2017

Thank you for taking the time to post your feedback. On behalf of our entire staff at Americas Best Value Inn & Suites, we apologize for the concerns your shared about your experience at the hotel. We appreciate the feedback and will use it to...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$44 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$44 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (20)
Room & Suite (9)
Pool & Beach (2)
Dining (1)
Questions & Answers
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Room Tips
"Don't stay here"
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"Horrible, the manager to this place was extremely rude !"
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"personally... I need a little softer mattress."
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"The bed itself was fine, but there needs to be bigger and firmer pillows. We had a king bed with very soft..."
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