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Americas Best Value Inn- Benton Harbor

121 reviews
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Traveller (20)
Room & Suite (8)
Pool & Beach (2)
Overview
  • Excellent1%
  • Very good6%
  • Average19%
  • Poor14%
  • Terrible60%
7 Nov 2017
“Bed bugs”
1 Nov 2017
“Worst experiance”
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
2.0 Star Hotel
All hotel details
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Reviews (121)Write a Review
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1 - 5 of 120 reviews
Reviewed 3 days ago

The front desk staff are very kind and genuine. Brian especially went out of his way to make my stay peaceful. The rooms need some updating but not bad. They are clean and have a microwave and mini fridge in them.

Thank orentkim2018
Reviewed 7 November 2017

DO NOT STAY HERE! ZERO STARS IF I COULD. My wife got bed bug bites on her back and my friends, who were staying at the same in a different room, got lots of bites and took pictures of the bugs crawling in the bed....More

Thank burstpaul
Response from DaveAbvis, Manager at Americas Best Value Inn- Benton HarborResponded 9 November 2017

Thank you for your business and taking time to post a review. We apologies for experience you had at the hotel although this is not a true picture. We are regularly being inspected and recently too got inspected by the concerned department to ensure health...More

Reviewed 1 November 2017

Dirty rooms and rude staff. Booking was inaccurate with distance from our actual destination. The hotel manager and the booking staff would not help even though the mistake was not ours. Will not use booking anymoreMore

Review collected in partnership with this hotel
Thank C1815FPjillp
Response from DaveAbvis, Manager at Americas Best Value Inn- Benton HarborResponded 3 November 2017

Thank you for taking the time to post your feedback. On behalf of our entire staff at Americas Best Value Inn & Suites, we apologize for the concerns your shared about your experience at the hotel. We appreciate the feedback and will use it to...More

Reviewed 8 October 2017

Horrible experience, the manager was rude did not want to give money back that they took off of the card was so nonchalant about our issue with the hotel taking the money off of the card they were extremely rude the hotel hot tub didn't...More

Review collected in partnership with this hotel
Thank 358marissap
Response from DaveAbvis, Manager at Americas Best Value Inn- Benton HarborResponded 10 October 2017

Thank you for taking the time to post your review. On behalf of our entire staff at Americas Best Value Inn & Suites, we apologize for the experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in...More

Reviewed 2 October 2017

the lkocation was perfect, easy access with plenty of parking, check in was quick and friendly, our room was nothing fancy or special, but it was clean and comfortable, best of all it was quiet. We got a wonderful night sleep at a reasonable price.More

Review collected in partnership with this hotel
Thank 705pearlp
Response from DaveAbvis, Manager at Americas Best Value Inn- Benton HarborResponded 3 October 2017

Thank you for taking out time and post your review. We are happy that you enjoyed your stay at the hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed...More

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About
Amenities
Top amenities
Pool
Free Parking
Free Internet
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$44 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$44 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (20)
Room & Suite (8)
Pool & Beach (2)
Dining (1)
Hotel & Grounds (23)
Bathroom (1)
Questions & Answers
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Room Tips
"Don't stay here"
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"Horrible, the manager to this place was extremely rude !"
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"personally... I need a little softer mattress."
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"The bed itself was fine, but there needs to be bigger and firmer pillows. We had a king bed with very soft..."
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