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Holiday Inn Express Benton Harbor

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2276 Pipestone Rd, Benton Harbor, MI 49022-2426
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
US$136
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Free cancellation until 21-10-10
Priceline
US$136
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Free cancellation until 21-10-09
HIExpress.com
US$136
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Free cancellation until 21-10-10
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FindHotelUS$136
Hotels.comUS$136
StayForLongUS$142
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (26)
Room & Suite (29)
Dining (13)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Benton Harbor
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 13 hotels in Benton Harbor
Location
Cleanliness
Service
Value
Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph. We are conveniently located one block south of I-94 at exit 29, a short drive to any destination in Benton Harbor and St. Joseph. Do you enjoy the water? We are located only 5 miles from Lake Michigan and Silver Beach and Warren Dunes.Our corporate travelers appreciate our high-speed Internet, business center and fitness room, while our families enjoy the crystal-clear indoor pool and spa. All our guests enjoy the convenience of our Express Start Breakfast , 'Still Free, Now Hot', with our signature cinnamon rolls, mouth watering buttermilk biscuits, country sausage gravy and so much more.The Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph, with its convenient meeting room for 40 and outstanding service, is the perfect place for your small corporate meetings.Businesses near hotel: Whirlpool, AEP, Menasha, VAI, Leco,D.C Cook Nuclear Plant, Crossroads and Lakeland Regional Medical CenterAttractions near hotel: New Buffalo's newest attraction, The Four Winds Casino Resort, The Mendel Center, Lake Michigan College, Orchard's Mall, Treemendous Fruit Farms, Jolly Orchards, Berrien County Youth Fairgrounds, The Livery, Andrews University and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor / St. Joseph.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Spanish
295Reviews6Q+A49Room tips
Traveller rating
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Popular mentions
Jake J wrote a review Aug. 2020
Fleming Island, Florida111 contributions17 helpful votes
+1
We decided to stay at the holiday inn here in Benton Harbor during the COVID19 pandemic, despite not intending to do so due to a funeral. This hotel was built in 1990, over thirty years old and the last time it was renovated was in 2010, ten or so years ago and the renovations are really showing their age and old gen-non OLED keycards (magnetic keycards). The hotel had very small bathrooms, and had a very limited breakfast menu. The room and cleaning service was so lethargic that they had to what until we had checked out. We may not come to this hotel again until it is modernized to 2020s standards and have better room service.
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Date of stay: August 2020Trip type: Travelled with family
2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express Benton Harbor
Responded Sep. 2, 2020
Hi 622jakej, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding the property being dated, bathroom size, and breakfast selection. I understand your dismay and I am sorry. This is not the frictionless experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I appreciate you being our guest and I still hope you would give us another chance in the future. Orlando A. Case Manager IHGService
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Lynn T wrote a review Aug. 2020
Grayling, Michigan139 contributions69 helpful votes
From the photos, I expected something a little different. The booking site showed a king room that had 2 nightstands. The actual room only had one, which is a pet peeve of mine. One side of the bed was right next to a wall, which I hate. The footstool was stained, making me wonder how clean the room really was.
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Date of stay: July 2020
Rooms
Location
Service
3 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express Benton Harbor
Responded Aug. 26, 2020
Hi there, Lynn T! Thanks for choosing Holiday Inn Express Benton Harbor for your lodging needs and for leaving us feedback. I know that you were not impressed with the overall set-up and cleanliness of our rooms. Guests should expect well-maintained facilities. I am sorry for letting you feel otherwise. Reviews like yours are very valuable as they enable us to target areas we need to improve on. I'll definitely share your thoughts with our hotel management team as a reference for future enhancements. Good to know that our location worked well for you and you had pleasant encounters with our hotel staff. I truly hope that we will have a chance to make it up to you and provide you with a better experience upon your return. All the best, Peter J. Case Manager IHGService
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Kmlindy wrote a review Oct. 2019
148 contributions10 helpful votes
Just needed 1 night on our way home from a trip. Very easy to get to from the highway. Nice size rooms, comfy beds and really good breakfast. We needed 3 rooms and the man at the front desk, Darrius, was very professional and friendly.
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Date of stay: October 2019Trip type: Travelled as a couple
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Jessica G wrote a review Oct. 2019
Indianapolis, Indiana17 contributions5 helpful votes
The front desk clerks were nice but we had to change rooms due to heat not working . Our door handle was about to fall off and door made a horrible noise. Toilet was loose and wiggles every where . Beds were just full not queen. Pool was ok, dark and gloomy . I have been to worse but I don’t plan on being back especially for the price .
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Date of stay: October 2019Trip type: Travelled with family
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Benton Harbor
Responded Dec. 19, 2019
Hello X6458DBjessicag, Thank you for choosing us and for taking the time to share your candid feedback. We aim to provide you with the highest quality of accommodation and exceptional service. I am thrilled to know you're delighted with the service received from our staff. I am sorry to read though we missed the mark with the overall condition of the room received, heating, bathroom, and with the pool. Trust that I have shared your comments with the hotel management as a reference in the future enhancement of our services and facilities. I hope you give us another try to make your next stay the best that it can be! Best regards, Jonathan A Case Manager IHGService
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PrincessMellie wrote a review Oct. 2019
Schaumburg, Illinois10 contributions3 helpful votes
We stayed at the hotel for 5 days the last weekend of 9/19. The street sign to the hotel entrance was so small that we drove past it several times (although it was dark). The room was nice, but the King size bed was awkwardly close to the wall, but not quite against it leaving any room, so my husband had to crawl in and out of bed. Additionally, we found the staff to be VERY UNFRIENDLY. The cleaning ladies would just walk right past us in the halls no eye contact, no hello. Most times when we came/went to and from the hotel, there was nobody at the front desk. On the few occasions that somebody was there, again nothing was said at all. No smile, no hello - NOTHING.... Needless to say, I don't think that we'll be returning.
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Date of stay: September 2019
Rooms
Service
Sleep Quality
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Benton Harbor
Responded Oct. 24, 2019
Hi PrincessMellie, I appreciate you for staying at Holiday Inn Express Benton Harbor and for giving us your thoughts about your recent visit. I know that the hotel's sign and the overall set-up of the room negatively affected your stay. Also, I have an idea of how you feel about the service that you received from our staff. Our hotel is committed to providing our guests with the highest quality services and facilities. I am sorry for letting you feel otherwise. Reviews like yours are very valuable as they enable us to target areas we need to improve on. I'll definitely share your thoughts with our hotel management team as a reference for future enhancements. Again, thank you for visiting us and we hope you give us another chance to show you how great our hotel is. All the best, Peter J. Case Manager IHGService
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PRICE RANGE
US$89 - US$183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express benton harbor hotel benton harbor, holiday inn benton harbor, benton harbor holiday inn
LOCATION
United StatesMichiganBerrien CountyBenton Harbor
NUMBER OF ROOMS
79
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Frequently Asked Questions about Holiday Inn Express Benton Harbor
Which popular attractions are close to Holiday Inn Express Benton Harbor?
Nearby attractions include Hidden Pointe (1.1 km) and Celebration! Cinema (0.4 km).
What are some of the property amenities at Holiday Inn Express Benton Harbor?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Benton Harbor?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Benton Harbor?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Benton Harbor?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Benton Harbor?
Conveniently located restaurants include Sophia's House of Pancakes, El Rodeo, and Applebee's.
Are there opportunities to exercise at Holiday Inn Express Benton Harbor?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Benton Harbor?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Benton Harbor?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Benton Harbor offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Benton Harbor?
The staff speaks multiple languages, including English, Spanish, and French.