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Country Inn & Suites By Carlson, Big Rapids

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Country Inn & Suites By Carlson, Big Rapids
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289 Reviews from our TripAdvisor Community

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Showing 289: English reviews
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Bradenton, Florida
Reviewed 1 week ago via mobile

Totally awesome. Comfy beds and hot breakfast!!! The staff was very nice, warm and friendly. Landscape well manicured, lobby clean and well kept, dining area clean and modern. Gym and pool maintained.

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Helpful?
Thank Meeeh1
Pam L, General Manager at Country Inn & Suites By Carlson, Big Rapids, responded to this review

Thank-you for such a kind review on Trip Advisor. I am so glad that we made you comfortable. I know I love our beds, too although I never get to really enjoy them. When I buy a new mattress for myself it will be just like the ones we have here. I am also glad you enjoyed breakfast and got...

Reviewed 1 week ago

I was in town to take a class at Galloup school of Guitar building and repair. Great breakfast, comfortable room. TVs are a little out dated. otherwise clean and well maintained.Easy check in and check out. In room coffee wasn't replenished. Will stay again.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank J6265DYleem
Pam L, General Manager at Country Inn & Suites By Carlson, Big Rapids, responded to this review

Thank-you for writing a very nice review on Trip Advisor. I am glad you had a good stay and that you enjoyed breakfast, too. I am sorry that coffee wasn't replenished and I already addressed that with the housekeeping staff. We normally take care of things like that and I am sorry we missed it with you. If anything like...

Big Rapids, Michigan
Reviewed 2 weeks ago

We had a house fire and stayed here. I was double charged, and had to fight with them to get my money back. It took well over a week to get my money back. If i had to do it all over again i would have just went down the road to the Holiday inn

Review collected in partnership with Country Inns & Suites By Carlson
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Thank U4161SGmichaelf
Pam L, General Manager at Country Inn & Suites By Carlson, Big Rapids, responded to this review

Dear Sir, My staff did everything they could do to help you and your family when you had the tragedy. We discounted three rooms for you and we even gave you the discount retroactively to the first night you stayed. We allowed your three rooms to stay even before you paid for the subsequent night. Yes, we authorized the card...

Muskegon, Michigan
Reviewed 2 weeks ago

Nice for people traveling with pets. Not so Nice for travelers with no pets. Dog barking all the time in room nearby. Would expect staff to ask guests with pets to keep quiet or ask to leave. Breakfast was ok, breakfast staff was very friendly.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank briandZ3504OX
Reviewed 3 weeks ago via mobile

We stayed here for a hockey tournament at Ferris State. The hotel did a great job in making our stay excellent. We reserved the meeting room for a pizza party and the kids had a blast. The pool and hot tub were nice and the rooms were clean & comfortable. Bonus that the hotel is walking distance to Meijer. Would...

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Thank Kristyn S
Pam L, General Manager at Country Inn & Suites By Carlson, Big Rapids, responded to this review

Thank-you for such an awesome review on Trip Advisor. We aim to always be clean and friendly and it sounds like we accomplished those goals. I am very glad your families had a good time and I look forward to your team returning. This is a wonderful area to come to in the summer with hiking and biking trails, lots...

Algonac, Michigan
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank rickg903
Pam L, General Manager at Country Inn & Suites By Carlson, Big Rapids, responded to this review

Traverse City, Michigan
Reviewed 4 weeks ago via mobile

Very clean and comfortable. Hockey tournament weekend and the kids had a blast. The room are spacious and clean with kind and friendly staff. Booked for another tournament weekend. Couldn't find anything to complain about. Breakfast was good with numerous choices. Great place to stay.

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Thank john v
Pam L, General Manager at Country Inn & Suites By Carlson, Big Rapids, responded to this review

Thank-you so much for an excellent review on Trip Advisor. I know I use this service when I travel and many of our guests do, too. I'm glad you noticed how clean we keep everything and what a friendly staff I am blessed to work with. I'm also glad you enjoyed breakfast; we keep trying different things to see what...

Detroit, United States
Reviewed 19 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank willaimh2017
Pam L, General Manager at Country Inn & Suites By Carlson, Big Rapids, responded to this review

Auburn, Michigan
Reviewed 16 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 1108hockeymom
Pam L, General Manager at Country Inn & Suites By Carlson, Big Rapids, responded to this review

Tinley Park, Illinois
Reviewed 2 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank MACTravelTech
Pam L, General Manager at Country Inn & Suites By Carlson, Big Rapids, responded to this review

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about Country Inn & Suites By Carlson, Big Rapids

Address: 15344 Waldron Way, Big Rapids, MI 49307-8723
Region: United States > Michigan > Mecosta County > Big Rapids
Price Range: $127 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Big Rapids 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Country Inn Big Rapids
Big Rapids Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Big Rapids staff and other travellers.
3 questions
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Grand Ledge, Michigan
6 months ago
Pennsylvania
11 months ago
Onsted, Michigan

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Questions? Get answers from Country Inn & Suites By Carlson, Big Rapids staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a suite on the 3rd floor. Very well designed floor plan.”
 of 5 bubbles kellysT1775NS, 28 Dec 2016 | Read review
“Ask for a room facing the back on a upper floor. There is parking in back so you can see your vehicle from your room.”
 of 5 bubbles USA66, 16 Oct 2016 | Read review
“I would recommend this hotel”
 of 5 bubbles 1355, 25 Apr 2016 | Read review
“pool is on ground floor so traffic is heavier; odd number rooms face a field and even numbered rooms are on the front of the hotel”
 of 5 bubbles moxieParisFrance, 2 Jan 2016 | Read review
“The suites are huge! Refrigerator, microwave, two flat screens!”
 of 5 bubbles 788kathleenk, 5 Aug 2015 | Read review
5 of 5